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Helpdesk Associate Jobs in Missouri (NOW HIRING)

Boeing

Associate Help Desk Technician

Berkeley, MO · On-site

$66.30K - $89.70K/yr

Associate Help Desk Technician Company: The Boeing Company The Boeing Company's Specialized United States Infrastructure Operations Organization is currently seeking an Associate Help Desk Technician ...

Boeing

Associate Help Desk Technician

Berkeley, MO · On-site

$66.30K - $89.70K/yr

Associate Help Desk Technician Company: The Boeing Company The Boeing Company's Specialized United States Infrastructure Operations Organization is currently seeking an Associate Help Desk Technician ...

Nuuly

Asset Protection Associate

Raymore, MO

$16.50 - $22/hr

Help associates feel safe and heard by providing confidential channels for reporting concerns (theft, harassment, unsafe practices). * Be Resourceful: Leverage tools (CCTV & access control) to ...

Nuuly

Asset Protection Associate

Raymore, MO · On-site

$16.50 - $22/hr

Help associates feel safe and heard by providing confidential channels for reporting concerns (theft, harassment, unsafe practices). * Be Resourceful: Leverage tools (CCTV & access control) to ...

Nuuly

Asset Protection Associate

Raymore, MO · On-site

$16.50 - $22/hr

Help associates feel safe and heard by providing confidential channels for reporting concerns (theft, harassment, unsafe practices). * Be Resourceful: Leverage tools (CCTV & access control) to ...

Avolta

Stock Associate

Saint Louis, MO · On-site

$17.73/hr

Stock Associate Stock Associate As our Stock Associate at St. Louis - Lambert International Airport ... You'll help maintain fully stocked shelves, pick orders and unload trucks. If you love staying ...

KnitWell Group

Sales Associate

Branson, MO

$12.50 - $16.75/hr

You help keep the store looking beautiful by ensuring merchandise is well-organized and in the ... Sales Associate or customer-focused experience (preferred) * Brings a hospitality mindset when ...

KnitWell Group

Sales Associate

Richmond Heights, MO

$13 - $17.75/hr

You help keep the store looking beautiful by ensuring merchandise is well-organized and in the ... Sales Associate or customer-focused experience (preferred) * Brings a hospitality mindset when ...

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Helpdesk Associate information

See Missouri salary details

$13

$20

$31

How much do helpdesk associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for helpdesk associate in Missouri is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.55 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What are the most commonly searched types of Helpdesk jobs in Missouri? The most popular types of Helpdesk jobs in Missouri are:
What cities in Missouri are hiring for Helpdesk Associate jobs? Cities in Missouri with the most Helpdesk Associate job openings:
Helpdesk Associate jobs near you
Infographic showing various Helpdesk Associate job openings in Missouri as of May 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $41,880 per year, or $20.1 per hour.
Junior Helpdesk Specialist (Overnight)

Junior Helpdesk Specialist (Overnight)

Chenega Agile Real-Time Solutions

Saint Louis, MO • On-site

Full-time

Posted 13 days ago

Job description

Overview
Junior Help Desk Specialist (Overnight)
St. Louis, MO
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace.
The Junior Helpdesk Specialist (Overnight) provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in St. Louis, MO.
Responsibilities
  • Assist in providing technical assistance and support related to computer systems, hardware, or software.
  • Assist in responding to queries, run diagnostic programs, isolate problems, and determine and implement solutions.
  • Respond to email or chat messages for customers seeking help.
  • Walk customers through the problem-solving process.
  • Run diagnostic programs to resolve problems.
  • Follow up with customers to ensure issue(s) were resolved.
  • Gain feedback from customers about system usage.
  • Run reports to determine malfunctions that continue to occur.
  • Create a ticket in the approved incident management system for all support calls received or route user support calls to the appropriate IT Help Desk.
  • Utilize Attempt First Call Resolution (FCR) for all requests received.
  • Provide first contact account resets, unlocking, troubleshooting, and security issue/error resolution.
  • Other duties as assigned.

Qualifications
  • Bachelor's Degree OR
  • Associate's degree OR
  • High School Diploma and 1+ years of Information Technology experience OR
  • 3+ years of Military experience OR
  • 1+ years of experience in a government agency work environment
  • Relevant experience with the following:
    • Operational experience with ServiceNow
    • Experience within the Intelligence Community
  • Exhibit excellent customer service, organizational, and time management skills
  • Ability to obtain DoD 8140 (formerly 8570.01-M) IAT Level I: A+ CE, CCNA-Security, CND, Network+ CE, SSCP, within 6 months of hire
  • TS/SCI clearance required with the ability to obtain CI Poly clearance

Preferred Qualifications:
  • ServiceNow experience
  • Active Security + Certification

Knowledge, Skills, and Abilities:
  • Ability to work nights 10 pm CST - 6 am CST ( training during 8 am-4 pm)
  • Ability to work weekends as needed
  • Ability to work independently and yet be effective within a team setting
  • Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
  • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
  • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
  • Excellent skills in Microsoft Word, Excel, and other Office applications
  • Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues.
  • Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
  • Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it

How you'll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS's culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega's impact on the world.
Chenega MIOS News- https://chenegamios.com/news/
Tips from your Talent Acquisition Team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - www.chenegamios.com
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm
LinkedIn - https://www.linkedin.com/company/1472684/
Facebook - https://www.facebook.com/chenegamios/
#Chenega Agile Real Time Solutions, LLC

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