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Help Jobs in Maryland (NOW HIRING)

Integrated Resources INC

Help Desk Technician

Columbia, MD

$19.75 - $26.75/hr

Help Desk Technician Location: Columbia, MD Duration: 3 months to hire Responsibilities : Provide First Level technical support to users experiencing operational and systems malfunctions, both ...

Entarian

Help Desk Specialist

Suitland, MD · On-site

$52K - $56K/yr

Overview/ Job Responsibilities Entarian is seeking a Help Desk Specialist to support NOAA Office of Satellite and Product Operations (OSPO) environmental-monitoring satellite missions. Duties include:

Entarian

Help Desk Specialist

Suitland, MD · On-site

$52K - $56K/yr

Overview/ Job Responsibilities Entarian is seeking a Help Desk Specialist to support NOAA Office of Satellite and Product Operations (OSPO) environmental-monitoring satellite missions. Duties include:

Interclypse Inc.

Help Desk Specialist

Annapolis, MD · On-site

Two (2) years of comprehensive knowledge of PC operating systems, e.g., DOS, Windows, as well as work on a help desk. * Demonstrated ability to communicate orally and in writing and to have a ...

Entarian

Help Desk Specialist

Silver Spring, MD

$25 - $28/hr

Entarian is seeking a Help Desk Specialist to support NOAA's National Marine Fisheries Service (NMFS) Headquarters Service Desk. The NMFS Service Desk Support (Service Desk) is currently the initial ...

Entarian

Help Desk Specialist

Suitland, MD

$52K - $55K/yr

Entarian is seeking a Help Desk Specialist to support NOAA Office of Satellite and Product Operations (OSPO) environmental-monitoring satellite missions. Duties include: * Provide monitoring services ...

Koniag Government Services

Help Desk Technician

Baltimore, MD · On-site

$19.75 - $26.75/hr

HDI Customer Service Representative or an A+ certification • Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience • Experience with Windows ...

Entarian

Help Desk Specialist

Suitland, MD

$52K - $56K/yr

Entarian is seeking a Help Desk Specialist to support NOAA Office of Satellite and Product Operations (OSPO) environmental-monitoring satellite missions. Duties include: * Provide monitoring services ...

Entarian

Help Desk Specialist

Silver Spring, MD · On-site

$25 - $28/hr

Overview/ Job Responsibilities Entarian is seeking a Help Desk Specialist to support NOAA's National Marine Fisheries Service (NMFS) Headquarters Service Desk. The NMFS Service Desk Support (Service ...

Entarian

Help Desk Specialist

Suitland, MD · On-site

$52K - $55K/yr

Overview/ Job Responsibilities Entarian is seeking a Help Desk Specialist to support NOAA Office of Satellite and Product Operations (OSPO) environmental-monitoring satellite missions. Duties include:

Entarian

Help Desk Specialist

Suitland, MD · On-site

$52K - $55K/yr

Overview/ Job Responsibilities Entarian is seeking a Help Desk Specialist to support NOAA Office of Satellite and Product Operations (OSPO) environmental-monitoring satellite missions. Duties include:

kgs

Help Desk Technician

Baltimore, MD

$19.75 - $26.75/hr

Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...

kgs

Help Desk Technician

Baltimore, MD

$19.75 - $26.75/hr

Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...

kgs

Help Desk Technician

Baltimore, MD

$19.75 - $26.75/hr

Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...

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Showing results 21-40

All JobsHelp JobsHelp Jobs in Maryland

Help information

See Maryland salary details

$10

$20

$32

How much do help jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for help in Maryland is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.40 per hour, depending on experience, location, and employer.

What is a help desk job?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What are some helping jobs?

Helping jobs include roles such as social workers, healthcare aides, counselors, and emergency responders. These positions often require strong communication skills, empathy, and relevant certifications or training. They are typically found in healthcare facilities, social service agencies, and community organizations.

What are common challenges faced by help desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What skills and qualifications are needed to thrive as a help desk technician?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are the most commonly searched types of Help jobs in Maryland?

The most popular types of Help jobs in Maryland are:

What cities in Maryland are hiring for Help jobs?

Cities in Maryland with the most Help job openings:

Help jobs near you
Infographic showing various Help job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 32% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $42,079 per year, or $20.2 per hour.

Help Desk Engineer

Shield Consulting Solutions

Annapolis Junction, MD • On-site

$140K - $150K/yr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

**Active TS/SCI w/Polygraph REQUIRED** Please do not apply if you do not currently possess this level of clearance. ---------- Telework: None Basic Requirements: Security+ Cert 10 years of experience as a System Administrator Bachelor's degree in a technical discipline 5 additional years of experience as a System Administrator may be substituted for a degree Job Description: Handling both initial Help Desk inquiries (Tier 1) and escalated, complex problems (Tier 2). Configuring and managing both UNIX and Windows operating systems, and implementing enhancements to improve system reliability and performance.

Required Experience: Experience with AWS Intermediate Linux Windows 10/11, Windows server 2022 Bash/other scripting Salary: $140,000 - $150,000 annually ---------- Excellent benefits package including 25 days PTO, 11 paid holidays, 100% employer-paid healthcare for employees and dependents - available day 1, 8% 401(k) employer match - immediate vesting. Disclaimer: The salary range provided is an estimate based on current market conditions and may be adjusted based on factors such as experience, skills, and qualifications. The final salary offer will be determined after a thorough review of the candidate's background and alignment with the role.

Please note that this range is subject to change and should be considered as a guideline rather than a definitive figure. Shield Consulting Solutions is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

This is a full time position

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