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Help Jobs in Salisbury, MD (NOW HIRING)

DK Consulting, LLC

Helpdesk Specialist

Salisbury, MD · On-site

Seeking a Tier 1-2 Help Desk Specialist supporting State Highway Administration for a long-term project. Immediate availability is required for this position. Hours will consist of 8am-5pm, Monday ...

DK Consulting

Helpdesk Specialist

Salisbury, MD · On-site

Seeking a Tier 1-2 Help Desk Specialist supporting State Highway Administration for a long-term project. Immediate availability is required for this position. Hours will consist of 8am-5pm, Monday ...

Delaware Elevator

Drilling Helper

Salisbury, MD · On-site

$18 - $22/hr

Position Overview CDC is seeking an experienced Driller Helper to join our team. This is an exciting opportunity for someone looking to grow in a dynamic and specialized industry while working with a ...

Delaware Elevator

Drilling Helper

Salisbury, MD · On-site

$18 - $22/hr

Position Overview CDC is seeking an experienced Driller Helper to join our team. This is an exciting opportunity for someone looking to grow in a dynamic and specialized industry while working with a ...

Delaware Elevator

Drilling Helper

Salisbury, MD · On-site

$18 - $22/hr

Position Overview CDC is seeking an experienced Driller Helper to join our team. This is an exciting opportunity for someone looking to grow in a dynamic and specialized industry while working with a ...

Delaware Elevator

Drilling Helper

Salisbury, MD · On-site

Position Overview CDC is seeking an experienced Driller Helper to join our team. This is an exciting opportunity for someone looking to grow in a dynamic and specialized industry while working with a ...

Chesapeake

Utility Construction Helper

Frankford, DE · On-site

$16.25 - $21/hr

The Utility Construction Helper will be responsible for being a part of the sewer and water/utility construction division of Chesapeake Plumbing & Heating, Inc. We are currently hiring multiple ...

QXO

Delivery Helper

Salisbury, MD · On-site

$18.40 - $21.60/hr

QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a ...

QXO

Delivery Helper

Salisbury, MD · On-site

$18.40 - $21.60/hr

QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a ...

QXO

Delivery Helper

Salisbury, MD · On-site

$18.40 - $21.60/hr

Overview QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced ...

Hillis-Carnes

Geotechnical Driller Helper

Delmar, MD · On-site

$20 - $24/hr

YOUR ROLE:Hillis-Carnes Engineering is actively seeking a Geotechnical Driller Helper for our Delmar (Salisbury), MD office. The ideal candidate should have an in-depth understanding of the ...

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Help information

See Salisbury, MD salary details

$10

$20

$32

How much do help jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for help in Salisbury, MD is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What is a help desk job?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What are some helping jobs?

Helping jobs include roles such as social workers, healthcare aides, counselors, and emergency responders. These positions often require strong communication skills, empathy, and relevant certifications or training. They are typically found in healthcare facilities, social service agencies, and community organizations.

What are common challenges faced by help desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What skills and qualifications are needed to thrive as a help desk technician?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are the most commonly searched types of Help jobs in Salisbury, MD?

The most popular types of Help jobs in Salisbury, MD are:

What cities near Salisbury, MD are hiring for Help jobs?

Cities near Salisbury, MD with the most Help job openings:

Help jobs near you
Infographic showing various Help job openings in Salisbury, MD as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,815 per year, or $20.6 per hour.

Helpdesk Specialist

DK Consulting, LLC

Salisbury, MD • On-site

Full-time

Posted 28 days ago

Job description

DK Consulting Overview: Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers with that one 'critical resource' to assuming responsibility for an entire IT project.
Overview: Seeking a Tier 1-2 Help Desk Specialist supporting State Highway Administration for a long-term project. Immediate availability is required for this position. Hours will consist of 8am-5pm, Monday - Friday, except for State holidays.
Position: Helpdesk Support Specialist
Client: State Highway Administration
Work location: Salisbury, Maryland (100% onsite)
Interview mode: Virtual
Requirements:
  • 4 years' experience providing Tier 1-2 Help Desk Support
  • 2 years' experience providing service desk support using ticketing software
  • Experience troubleshooting PC and Microsoft hardware or software
  • Support for PCs, laptops, thin clients, stand-alone and networked printers, standalone and networked scanners, and modems
  • Prior experience working with Active Directory
  • Demonstrated experience installing, upgrading, and configuring:
    • Desktop Operating Systems: Windows 2000, Windows XP, Windows
    • Server Operating Systems: Windows 2000, Windows 2003
    • Microsoft Active Directory Services
  • Proficiency in Microsoft Office 2007 Professional Suite, Microsoft Outlook 2003, McAfee Virus Scan, LANDesk, Adobe Acrobat, Photo Editor, Cisco VPN software and imaging software
  • Service desk software (opening, documenting, closing, and follow up on service calls)
  • Must be proficient in E-mail/Scheduling: Microsoft Outlook 2003
  • Needs to maintain excellent customer service skills as well as outstanding verbal and written communication skills
  • Successful results of a background check

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