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Help Tech Chat Support Jobs in Topeka, KS (NOW HIRING)

Berlin-Wheeler, Inc.

Help Desk I Specialist

Topeka, KS · On-site

$16 - $18/hr

Provide first-level technical support by phone, email, chat, and ticketing systems * Troubleshoot ... Help maintain technology inventory and equipment organization * Support both onsite and remote ...

Berlin-Wheeler, Inc.

Help Desk I Specialist

Topeka, KS · On-site

Provide first-level technical support by phone, email, chat, and ticketing systems * Troubleshoot ... Help maintain technology inventory and equipment organization * Support both onsite and remote ...

Berlin-Wheeler, Inc.

Help Desk I Specialist

Topeka, KS · On-site

$16 - $18/hr

Provide first-level technical support by phone, email, chat, and ticketing systems * Troubleshoot ... Help maintain technology inventory and equipment organization * Support both onsite and remote ...

TEKsystems

Helpdesk Support Technician

Topeka, KS · On-site

$18 - $19/hr

Job Title Help Desk Support Technician Workplace Type On-site Job Category Help Desk Technician / IT Support Overview We are seeking a motivated Help Desk Support Technician to provide hands-on ...

TEKsystems

Helpdesk Support Technician

Topeka, KS · On-site

$18 - $19/hr

Job Title Help Desk Support Technician Workplace Type On-site Job Category Help Desk Technician / IT Support Overview We are seeking a motivated Help Desk Support Technician to provide hands-on ...

Advisors Excel

Help Desk Technician

Topeka, KS

$16.50 - $22.25/hr

If you enjoy helping people and learning about new technologies, this could be the perfect fit for you. What you'll do: * Handle and resolve help desk tickets submitted by staff * Support corporate ...

Advisors Excel

Help Desk Technician

Topeka, KS · On-site

$18.75 - $25.50/hr

If you enjoy helping people and learning about new technologies, this could be the perfect fit for you. What you'll do: * Handle and resolve help desk tickets submitted by staff * Support corporate ...

KU Endowment

Help Desk Technician

Lawrence, KS

$52.50K/yr

Manager, Technical Support FLSA Status: Non-Exempt The anticipated salary for this position starts ... Ability to adapt to new procedures and technology. Physical Requirements : A valid driver's license.

KU Endowment

Help Desk Technician

Lawrence, KS · On-site

$52.50K/yr

Manager, Technical Support FLSA Status: Non-Exempt The anticipated salary for this position starts ... and technology. Physical Requirements : • A valid driver's license. • Must have access to ...

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Help Tech Chat Support information

See Topeka, KS salary details

$25.4K

$40.9K

$62.1K

How much do help tech chat support jobs pay per year?

As of May 28, 2026, the average yearly pay for help tech chat support in Topeka, KS is $40,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $44,200.00 per year, depending on experience, location, and employer.

How can I make $2000 a week working from home?

Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Topeka, KS? For Help Tech Chat Support jobs in Topeka, KS, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Topeka, KS look for? The top searched job categories for Help Tech Chat Support jobs in Topeka, KS are:
What cities near Topeka, KS are hiring for Help Tech Chat Support jobs? Cities near Topeka, KS with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
Help Desk I Specialist

Help Desk I Specialist

Berlin-Wheeler, Inc.

Topeka, KS • On-site

$16 - $18/hr

Full-time

Posted 21 days ago

Job description

Help Desk I Specialist
Be the person who makes someone's day easier.
Are you the kind of person who enjoys solving problems, helping others, and figuring out "why it's not working"? We're looking for a dependable, people-focused Help Desk I Specialist to join our IT team and provide first-level technical support to employees and users across the organization.
This is a great opportunity for someone looking to grow their career in IT while gaining hands-on experience with hardware, software, troubleshooting, and customer support in a fast-paced environment.
What You'll Do
  • Provide first-level technical support by phone, email, chat, and ticketing systems
  • Troubleshoot common hardware, software, password, printer, and connectivity issues
  • Assist users with Microsoft Office, email, VPN access, and system navigation
  • Set up and configure computers, monitors, peripherals, and user accounts
  • Escalate advanced technical issues to higher-level IT staff when needed
  • Document issues, resolutions, and support activity accurately in the ticketing system
  • Deliver friendly, professional customer service with patience and urgency
  • Help maintain technology inventory and equipment organization
  • Support both onsite and remote employees as needed
What We're Looking For
  • Strong communication and customer service skills
  • Basic understanding of computer systems, networking, and troubleshooting
  • Ability to stay organized and manage multiple requests at once
  • Positive attitude with a willingness to learn and grow
  • Ability to explain technical information in simple, easy-to-understand terms
  • Reliable attendance and strong problem-solving skills
  • Previous help desk, technical support, customer service, or IT experience is a plus
  • Certifications such as A+, Google IT Support, or similar are helpful but not required
Why Join Us?
  • Opportunity to build a long-term career in Information Technology
  • Supportive team environment with hands-on training
  • Variety in your day - no two problems are ever the same
  • Meaningful work helping employees stay connected and productive
  • Stable organization that values teamwork and reliability
Preferred Qualifications
  • High school diploma or equivalent required
  • Associate degree in Information Technology or related field preferred
  • 1+ year of technical support or customer service experience preferred
Schedule & Work Environment
  • Full-time position
  • Day shift with occasional after-hours support as needed
Apply Today
If you enjoy technology, helping people, and solving problems, we'd love to hear from you. Whether you're starting your IT career or looking to grow your skills, this role offers the opportunity to make an impact while building valuable experience.

Apply