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Help Tech Chat Support Jobs in Junction City, KS

Norbeck Technologies Inc

$29 - $33/hr

Norbeck Technologies Location: Fort Riley, KS (100% On-Site at Client Facility) Job Type: Full-Time ... Minimum 2-4 years of desktop support, workstation administration, or helpdesk experience.

New

U.S. Navy

IT Support Specialist

Clay Center, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Herington, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Junction City, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Alta Vista, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Abilene, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Manhattan, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Wakefield, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Junction City, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Leonardville, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Ogden, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Chapman, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Enterprise, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Riley, KS

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

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All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Junction City, KS

Help Tech Chat Support information

See Junction City, KS salary details

$25.1K

$40.4K

$61.3K

How much do help tech chat support jobs pay per year?

As of Aug 16, 2026, the average yearly pay for help tech chat support in Junction City, KS is $40,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $43,700.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Junction City, KS?

For Help Tech Chat Support jobs in Junction City, KS, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Junction City, KS look for?

The top searched job categories for Help Tech Chat Support jobs in Junction City, KS are:

What cities near Junction City, KS are hiring for Help Tech Chat Support jobs?

Cities near Junction City, KS with the most Help Tech Chat Support job openings:

Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Junction City, KS as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,415 per year, or $19.4 per hour.

IT Support Specialist Workstation Administrator

Norbeck Technologies Inc

On-site

$29 - $33/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Job Title: IT Support Specialist / Workstation Administrator
Company Name: Norbeck Technologies
 Location: Fort Riley, KS (100% On-Site at Client Facility)
Job Type: Full-Time
Shift: Day Shift (Monday – Friday)
Clearance Level: Active Secret Clearance (Required)
Certification: Active CompTIA Security+ CE (DoD 8570.01-M / 8140 IAT Level II) (Required)

About Norbeck Technologies
Norbeck Technologies provides high-quality IT infrastructure support, cybersecurity, and administrative solutions to DoD and Federal Government agencies. We are seeking a reliable, customer-focused IT Support Specialist / Workstation Administrator to support the Army Transition Assistance Program (TAP) at Fort Riley, Kansas.
Job Summary
In this role, you will provide Tier 1 and Tier 2 IT support, manage workstation configurations, maintain Active Directory accounts, and resolve hardware and software issues to keep TAP operations and transition counseling computer labs running smoothly.
Key Responsibilities
  • Desktop & Hardware Support: Provision, configure, troubleshoot, and maintain desktop PCs, thin clients, laptops, high-volume laser printers, and peripherals across the TAP facility at Fort Riley.
  • User & System Administration: Manage user accounts, permissions, and security groups within Active Directory; assist staff and transitioning service members with CAC/PKI access and software issues.
  • Operating System & Software Maintenance: Install, patch, and support Microsoft Windows Enterprise OS build standards, including Army Gold Master (AGM) configurations and DoD Secure Host Baseline (SHB).
  • Network & Connectivity Troubleshooting: Diagnose local network connectivity, IP addressing, switch patch connections, and peripheral device interfaces.
  • Ticketing & SLA Tracking: Log, update, and resolve service requests and technical incidents in a timely manner within the government ticketing system.
  • Security & Compliance: Ensure all workstations comply with DoD cybersecurity guidelines, Army NetOps standards, and IAT Level II baseline requirements.
Required Qualifications
  • Clearance: Must hold an Active DoD Secret Security Clearance at time of application.
  • Certification: Active CompTIA Security+ CE (or equivalent DoD 8570.01-M / 8140 IAT Level II baseline certification).
  • Experience: Minimum 2–4 years of desktop support, workstation administration, or helpdesk experience.
  • Technical Skills:
     
    • Microsoft Windows 10/11 Enterprise OS administration.
  •  
    • Active Directory user/computer account management.
  •  
    • Hardware diagnostic skills (desktops, printers, multi-function devices, scanners).
  •  
    • Basic networking concepts (TCP/IP, DNS, DHCP).
  •  
  • Soft Skills: Excellent customer service, strong written and verbal communication, and ability to work independently on-site.
Preferred Qualifications
  • Prior experience supporting IT operations on a U.S. Army installation (preferably Fort Riley) or DoD enterprise environment.
  • Familiarity with Army Gold Master (AGM) workstation builds and Army NetOps standards.
Compensation & Benefits
  • Competitive salary based on experience
  • Comprehensive Medical, Dental, and Vision coverage
  • Paid Time Off (PTO) and paid Federal Holidays
  • 401(k) Retirement Plan 
How to Apply
Interested candidates holding an Active Secret Clearance and CompTIA Security+ CE certification should submit their updated resume directly through Indeed or via Norbeck Technologies' career portal.