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Help Tech Chat Support Jobs in New Britain, CT (NOW HIRING)

This role is ideal for candidates with general IT Help Desk or desktop support experience who are comfortable troubleshooting hardware, assisting end users, and managing basic device maintenance.

Help Desk Technician

Hartford, CT · On-site

$20 - $25/mo

Help Desk Technician Location: Onsite - Hartford, Connecticut Employment Type: W2 Only Work ... This role supports users across a child welfare technology environment and requires strong customer ...

Regional IT Support Specialist Southern Connecticut Territory (New Haven - Stamford) $55,000 - $65,000 + Overtime + Mileage Reimbursement Looking for More Than a Help Desk Job? A growing, multi-site ...

Help Desk Technician

East Windsor, CT · On-site

$22.50 - $26.50/hr

  • Retirement

  • PTO

The day-to-day role will include helping teachers teach, students learn, and municipal employees serve their communities through supporting their technology needs. The Help Desk Technician is ...

Company Description Global Channel Management is a technology company that specializes in various ... Minimum of 3-5 years of 2nd level technical support experience in a fast-paced support center with ...

IT Support Specialist

New Haven, CT

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Showing results 21-40

Help Tech Chat Support information

See New Britain, CT salary details

$26.7K

$43K

$65.3K

How much do help tech chat support jobs pay per year?

As of Aug 17, 2026, the average yearly pay for help tech chat support in New Britain, CT is $43,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $46,500.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in New Britain, CT?

For Help Tech Chat Support jobs in New Britain, CT, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in New Britain, CT look for?

The top searched job categories for Help Tech Chat Support jobs in New Britain, CT are:

What cities near New Britain, CT are hiring for Help Tech Chat Support jobs?

Cities near New Britain, CT with the most Help Tech Chat Support job openings:

IT Support Technician

Managed Staffing

Torrington, CT • On-site

$22 - $23/hr

Contractor

Re-posted 8 days ago


Job description

JOB TITLE: IT Support Technician – Printer & Device Support (Hospital Onsite)
LOCATION: Torrington, CT
TYPE: Temp-to-Hire | ONSITE
SCHEDULE: Mon–Fri, 8:00 AM–4:30 PM

Overview

Seeking an IT Support Technician to provide onsite printer and device support within a hospital environment. This role is ideal for candidates with general IT Help Desk or desktop support experience who are comfortable troubleshooting hardware, assisting end users, and managing basic device maintenance. Printer-specific experience is a plus but not required.

Key Responsibilities

• Diagnose and resolve printer issues, including paper jams, break/fix, and toner delivery
• Provide onsite IT-related support for printers and basic device troubleshooting
• Log service requests in Ricoh Trac and escalate advanced issues as needed
• Support new printer installations; must be able to lift up to 50 lbs
• Maintain onsite inventory of devices, parts, and consumables
• Communicate updates and issue resolutions to hospital staff
• Perform meter reads and maintain fleet documentation

Qualifications

• Previous IT Help Desk, Desktop Support, or hardware troubleshooting experience
• Strong customer service and communication skills
• Basic PC knowledge and problem-solving abilities
• Ability to work onsite in a hospital setting
• High School Diploma required; technical training preferred