1

Help Tech Chat Support Jobs in Muskegon, MI (NOW HIRING)

We are looking for a Help Desk/Desktop Support Analyst to support day-to-day technology needs for a manufacturing environment in Holland, Michigan. This Long-term Contract position focuses on ...

IT Support Specialist

Muskegon, MI · On-site

$20 - $25/hr

The ideal candidate is a proactive problem solver who enjoys helping others and thrives in a fast-paced technology environment. Responsibilities of the IT Support Specialist: * Provide first-level ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

next page

Showing results 1-20

Help Tech Chat Support information

See Muskegon, MI salary details

$24.4K

$39.3K

$59.6K

How much do help tech chat support jobs pay per year?

As of Aug 24, 2026, the average yearly pay for help tech chat support in Muskegon, MI is $39,280.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $42,500.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Muskegon, MI?

For Help Tech Chat Support jobs in Muskegon, MI, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Muskegon, MI look for?

The top searched job categories for Help Tech Chat Support jobs in Muskegon, MI are:

What cities near Muskegon, MI are hiring for Help Tech Chat Support jobs?

Cities near Muskegon, MI with the most Help Tech Chat Support job openings:

Help Desk/Desktop Support Analyst

Robert Half

Holland, MI • On-site

$27.71 - $32.09/hr

Temporary

Posted 11 days ago


Job description

We are looking for a Help Desk/Desktop Support Analyst to support day-to-day technology needs for a manufacturing environment in Holland, Michigan. This Long-term Contract position focuses on preparing end-user equipment, supporting workstation readiness, and resolving common desktop issues so employees can work efficiently. The role is well suited to someone who enjoys hands-on technical work, organized asset handling, and responsive user support in a fast-paced setting.
Responsibilities:
• Prepare laptops for deployment by imaging or building devices and verifying that required company applications are installed and ready for use.
• Receive newly delivered hardware, organize equipment into inventory, and distribute assigned assets to employees as needed.
• Process returned devices by evaluating condition, identifying technical issues, cleaning equipment for redeployment, or coordinating disposal when items are no longer usable.
• Set up employee work areas by installing IT hardware, mounting monitors, and arranging cabling neatly to support a functional workspace.
• Provide front-line support for endpoint problems, including diagnosing and resolving issues related to Windows 10 and Microsoft Office applications.
• Track and update support activity through service desk tickets to maintain accurate records and timely resolution of requests.
• Assist with basic account and access-related tasks within Active Directory as part of end-user support activities.• Hands-on experience in help desk, desktop support, or a similar end-user support role.
• Working knowledge of Microsoft Windows 10 and general Microsoft Windows environments.
• Familiarity with Microsoft Office Suite troubleshooting and common desktop application support.
• Basic troubleshooting skills for laptops, monitors, peripherals, and other endpoint devices.
• Experience using ticketing or service desk systems to document and manage support requests.
• Understanding of Active Directory for routine support tasks such as user and device administration.
• Ability to handle hardware setup, asset coordination, and workspace equipment installation with attention to detail.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948