Minimum 2 years of help desk or IT support experience. * Strong troubleshooting and problem-solving skills. * Excellent verbal and written communication skills. * Ability to work independently with ...
Minimum 2 years of help desk or IT support experience. * Strong troubleshooting and problem-solving skills. * Excellent verbal and written communication skills. * Ability to work independently with ...
... chat. * Support customers integrating Misumi components into their designs using CAD models and ... Help us continue to build a world-class organization that values the contributions of all of our ...
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... chat. * Support customers integrating Misumi components into their designs using CAD models and ... Help us continue to build a world-class organization that values the contributions of all of our ...
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide ... In this help desk support specialist opportunity, the ideal candidate will be responsible for ...
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide ... In this help desk support specialist opportunity, the ideal candidate will be responsible for ...
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide ... In this help desk support specialist opportunity, the ideal candidate will be responsible for ...
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide ... In this help desk support specialist opportunity, the ideal candidate will be responsible for ...
UNTIL FILLED SPEED Job Title Help Desk and Accessible Classroom Technology Support Specialist Position Guide Non-SEA/Non-Tenured - Non Exempt Supervisor Director of Technology Infrastructure, Systems ...
UNTIL FILLED SPEED Job Title Help Desk and Accessible Classroom Technology Support Specialist Position Guide Non-SEA/Non-Tenured - Non Exempt Supervisor Director of Technology Infrastructure, Systems ...
SPEED Job Title Help Desk and Accessible Classroom Technology Support Specialist Position Guide Non-SEA/Non-Tenured - Non Exempt Supervisor Director of Technology Infrastructure, Systems, and ...
SPEED Job Title Help Desk and Accessible Classroom Technology Support Specialist Position Guide Non-SEA/Non-Tenured - Non Exempt Supervisor Director of Technology Infrastructure, Systems, and ...
Help Desk Support Specialist
Chicago, IL · On-site
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide ... In this help desk support specialist opportunity, the ideal candidate will be responsible for ...
Help Desk Support Specialist
Chicago, IL · On-site
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide ... In this help desk support specialist opportunity, the ideal candidate will be responsible for ...
Help Desk Support Specialist
Chicago, IL · On-site
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide ... In this help desk support specialist opportunity, the ideal candidate will be responsible for ...
Help Desk Support Specialist
Chicago, IL · On-site
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide ... In this help desk support specialist opportunity, the ideal candidate will be responsible for ...
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IT Helpdesk Technician
Chicago, IL · On-site
$50K - $60K/yr
We are seeking an IT Helpdesk Technician to join our team ... You will resolve computer-related issues for our clients through telephone, remote support or on ...
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Be Seen First
IT Helpdesk Technician
Chicago, IL · On-site
$50K - $60K/yr
We are seeking an IT Helpdesk Technician to join our team ... You will resolve computer-related issues for our clients through telephone, remote support or on ...
... emails, chat or desk side support and working with a support team for escalated issues ... Effectively able to communicate with all levels of Management, IT teams and Bankers of all levels ...
... emails, chat or desk side support and working with a support team for escalated issues ... Effectively able to communicate with all levels of Management, IT teams and Bankers of all levels ...
IT Helpdesk Technician
Chicago, IL · On-site
$55K - $70K/yr
... help desk or IT support role • Strong troubleshooting and analytical skills • Detail-oriented with excellent organizational skills • Valid driver's license and reliable transportation • ...
IT Helpdesk Technician
Chicago, IL · On-site
$55K - $70K/yr
... help desk or IT support role • Strong troubleshooting and analytical skills • Detail-oriented with excellent organizational skills • Valid driver's license and reliable transportation • ...
IT Helpdesk Technician
$55K - $70K/yr
... help desk or IT support role ∙ Strong troubleshooting and analytical skills ∙ Detail-oriented with excellent organizational skills ∙ Valid driver's license and reliable transportation ∙ ...
Quick apply
IT Helpdesk Technician
$55K - $70K/yr
... help desk or IT support role ∙ Strong troubleshooting and analytical skills ∙ Detail-oriented with excellent organizational skills ∙ Valid driver's license and reliable transportation ∙ ...
IT Helpdesk Technician
$55K - $70K/yr
... help desk or IT support role Strong troubleshooting and analytical skills Detail-oriented with excellent organizational skills Valid driver's license and reliable transportation Relevant ...
IT Helpdesk Technician
$55K - $70K/yr
... help desk or IT support role Strong troubleshooting and analytical skills Detail-oriented with excellent organizational skills Valid driver's license and reliable transportation Relevant ...
Help Desk Technician I
$50K - $55K/yr
... IT support within the company. DUTIES AND RESPONSIBILITIES: * Manage Help Desk tickets in a timely manner. * Respond to customer issues via phone, email, and computer chat. * Provide customer ...
Help Desk Technician I
$50K - $55K/yr
... IT support within the company. DUTIES AND RESPONSIBILITIES: * Manage Help Desk tickets in a timely manner. * Respond to customer issues via phone, email, and computer chat. * Provide customer ...
Help Desk Technician I
Chicago, IL · On-site
$50K - $55K/yr
... IT support within the company. DUTIES AND RESPONSIBILITIES: * Manage Help Desk tickets in a timely manner. * Respond to customer issues via phone, email, and computer chat. * Provide customer ...
Help Desk Technician I
Chicago, IL · On-site
$50K - $55K/yr
... IT support within the company. DUTIES AND RESPONSIBILITIES: * Manage Help Desk tickets in a timely manner. * Respond to customer issues via phone, email, and computer chat. * Provide customer ...
IT Support Specialist
Chicago, IL · On-site
... Helpdesk team members support. - Facilitate escalation of technical issues to appropriate IT team members, management and third-party vendors. - Implement and manage inventory asset system for PCs ...
IT Support Specialist
Chicago, IL · On-site
... Helpdesk team members support. - Facilitate escalation of technical issues to appropriate IT team members, management and third-party vendors. - Implement and manage inventory asset system for PCs ...
Helpdesk Support Technician
$20.50 - $27.75/hr
Experience working with Virtualization technologies (VMWare, Nutanix, HyperV, etc.) preferred * Experience supporting remote users or working in a legal or professional services environment preferred
Helpdesk Support Technician
$20.50 - $27.75/hr
Experience working with Virtualization technologies (VMWare, Nutanix, HyperV, etc.) preferred * Experience supporting remote users or working in a legal or professional services environment preferred
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
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We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
Help Tech Chat Support information
See Crown Point, IN salary details
$25.6K - $29K
0% of jobs
$29K - $32.3K
3% of jobs
$35.7K is the 25th percentile. Wages below this are outliers.
$32.3K - $35.7K
22% of jobs
The median wage is $37.6K / yr.
$35.7K - $39.1K
43% of jobs
$39.1K - $42.4K
6% of jobs
$42.6K is the 75th percentile. Wages above this are outliers.
$42.4K - $45.8K
6% of jobs
$45.8K - $49.2K
6% of jobs
$49.2K - $52.5K
5% of jobs
$52.5K - $55.9K
3% of jobs
$55.9K - $59.3K
3% of jobs
$59.3K - $62.6K
1% of jobs
$25.6K
$41.3K
$62.6K
How much do help tech chat support jobs pay per year?
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
Job description
Benefits:
- Vacation Stipend
- Will & Legal Document Services
- Group Term Life and AD&D Insurance
- Employee Assistance Plan
- Mileage Reimbursement
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
We are seeking a skilled and customer-focused IT Support Specialist to join our team in Chicago, IL. In this role, you will provide both remote and onsite technical support for software and hardware issues of low to medium complexity. You will troubleshoot and resolve problems, perform system installations, provide end-user training, and document solutions in accordance with established processes and procedures.
The ideal candidate has at least two years of help desk experience, strong communication skills, and the ability to work independently while delivering exceptional customer service. This role involves occasional travel and participation in an on-call rotation.
Responsibilities:
- Provide software and hardware support via phone, email, instant message, remote tools, and onsite visits.
- Install, configure, and troubleshoot hardware and software systems.
- Perform root cause analysis and create documentation for recurring issues.
- Maintain accurate and detailed records of troubleshooting steps, solutions, and system changes in the ticketing system.
- Assist customers with PC setup, onboarding, and technology introductions.
- Escalate complex issues to senior staff as needed.
- Create network diagrams, installation flow charts, and procedural documentation for internal and customer use.
- Recommend process improvements and preventative measures for recurring problems.
- Maintain billable percentage in accordance with management guidelines.
- Keep personal work schedule updated and accurate.
- Participate in on-call rotation as required.
Qualifications:
- High school diploma required; technical training preferred.
- ITIL or HDI certification a plus.
- Minimum 2 years of help desk or IT support experience.
- Strong troubleshooting and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Valid driver's license and willingness to travel up to 50%.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Us
We're an IT solutions provider with a passion for technology and its business applications. Our approach is simple and practical with a focus on the big picture. Our commitment is to provide smart, strategic, cost-effective technology that supports your unique business goals.
People-first
LevCo Technologies is built on strong core values of honesty, respect, teamwork, kindness and fun.
Committed
Our culture revolves around a shared dedication to providing excellence, value and results.
Growth-minded
While nimble and responsive, we embrace long-term vision, forward thinking and openness to change.
About LevCo Technologies
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Vero Beach, FL, US
Year founded
2009