As an IT Support Specialist , you will be the face of True West Beef when it comes to supporting ... If you enjoy helping people with technical issues, this is the career for you. ESSENTIAL DUTIES AND ...
As an IT Support Specialist , you will be the face of True West Beef when it comes to supporting ... If you enjoy helping people with technical issues, this is the career for you. ESSENTIAL DUTIES AND ...
As an IT Support Specialist , you will be the face of True West Beef when it comes to supporting ... If you enjoy helping people with technical issues, this is the career for you. ESSENTIAL DUTIES AND ...
Quick apply
As an IT Support Specialist , you will be the face of True West Beef when it comes to supporting ... If you enjoy helping people with technical issues, this is the career for you. ESSENTIAL DUTIES AND ...
IT SUPPORT SPECIALIST
Jerome, ID · On-site
As an IT Support Specialist , you will be the face of True West Beef when it comes to supporting ... If you enjoy helping people with technical issues, this is the career for you. ESSENTIAL DUTIES AND ...
IT SUPPORT SPECIALIST
Jerome, ID · On-site
As an IT Support Specialist , you will be the face of True West Beef when it comes to supporting ... If you enjoy helping people with technical issues, this is the career for you. ESSENTIAL DUTIES AND ...
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Rad Tech role available ... You can also schedule a time to chat here - REF#LM5079
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Rad Tech role available ... You can also schedule a time to chat here - REF#LM5079
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a CT Tech role available ... You can also schedule a time to chat here - REF#LM4080
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a CT Tech role available ... You can also schedule a time to chat here - REF#LM4080
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a X-Ray Tech role ... You can also schedule a time to chat here - REF#LM4003
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a X-Ray Tech role ... You can also schedule a time to chat here - REF#LM4003
IT Operations & Support Technician
Lewiston, ID · On-site
$21.10/hr
AA or AS degree in a field related to Information Technology * 2+ years of customer service experience * 2+ years of experience working in a help desk or IT support environment (e.g., academic or ...
IT Operations & Support Technician
Lewiston, ID · On-site
$21.10/hr
AA or AS degree in a field related to Information Technology * 2+ years of customer service experience * 2+ years of experience working in a help desk or IT support environment (e.g., academic or ...
AA or AS degree in a field related to Information Technology * 2+ years of customer service experience * 2+ years of experience working in a help desk or IT support environment (e.g., academic or ...
AA or AS degree in a field related to Information Technology * 2+ years of customer service experience * 2+ years of experience working in a help desk or IT support environment (e.g., academic or ...
IT Operations & Support Technician
Lewiston, ID · On-site
$21.10/hr
A+ CertificationAA or AS degree in a field related to Information Technology2+ years of customer service experience2+ years of experience working in a help desk or IT support environment (e.g ...
Quick apply
IT Operations & Support Technician
Lewiston, ID · On-site
$21.10/hr
A+ CertificationAA or AS degree in a field related to Information Technology2+ years of customer service experience2+ years of experience working in a help desk or IT support environment (e.g ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Help Tech Chat Support information
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Idaho? For Help Tech Chat Support jobs in Idaho, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Idaho look for? The top searched job categories for Help Tech Chat Support jobs in Idaho are:
What cities in Idaho are hiring for Help Tech Chat Support jobs? Cities in Idaho with the most Help Tech Chat Support job openings:
True West Beef rating
8.5
Based on 6 frontline employees who took The Breakroom Quiz
36th of 435 rated food and drinks producers
Job description
This is an on-site position.
As an IT Support Specialist, you will be the face of True West Beef when it comes to supporting employees and the internal technologies they leverage daily. You will work with the plant IT team to ensure that employees have a seamless technology experience at work. If you enjoy helping people with technical issues, this is the career for you.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies
- Log and track calls using CA service desk and maintain historical records and related problem documentation
- Develop reports using standard reporting tools
- Assist in testing and documenting new applications developed in-house
- Assist IT staff in developing and delivering various end-user training programs
- Provide assistance in maintaining accurate user and technical documentation for support systems
- Setup and configure desktop PC’s, printers and RF scanners
- Provide on-site maintenance for desktop PC’s printers, and RF scanners
- Participate as a member of 24×7 on-call support staff
- Maintain a positive attendance record by demonstrating consistent and punctual attendance on a regular basis
- Perform other related duties as assigned
QUALIFICATIONS:
- Ability to prioritize and work independently
- Must possess basic hardware and software troubleshooting skills
- Ability to read and interpret technical documents related to IT technology
- Must possess the ability to respond effectively to non-technical users and communicate with technology staff members
- Must possess strong organizational skills with attention to detail
- Must possess the ability to handle multiple demands and priorities
- Must be able to communicate clearly and effectively on all user levels
- Must possess a positive attitude and have a desire for continued learning
EXPERIENCE & EDUCATION:
- Minimum of four (4) years of relevant experience required
- Associates Degree in an IT program preferred, or equivalent experience
- Experience with physical, network and software security
- Experience with maintaining routing networks, VLANs, and ACLs.
- OLAN experience preferred
- Administering diverse operating systems like Windows and Linux
- Experience with workflow analysis and improvement
Come MEAT Us!
We grew up here. We are family-owned and call Idaho home. Join our team at our brand new, state-of-the-art beef processing plant in Jerome, ID. We produce world-renowned Snake River Farms and Double R Ranch beef, which are coveted by top chefs around the globe …. and which you will have discounted access to, becoming the hero of your backyard BBQ’s.
From ranch to table, we are involved in every step of the beef lifecycle and are committed to producing the finest beef available. We are more than just a place to work, we are a family! With ample growth opportunity, competitive benefits, and a strong family culture, we’re here to welcome you home!
What True West Beef employees say
Pay
Benefits
Hours and flexibility
Workplace
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About True West Beef
Sourced by ZipRecruiter
Company size
201 - 500 Employees