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Help Samsung Technical Support Jobs in Iowa (NOW HIRING)

Help Desk Technician

Clive, IA · On-site

$18.75 - $25.50/hr

Job Summary We are seeking a reliable and internal customer-focused IT Help Desk Technicianto serve as a key member of our Information Technology team by providing technical support. The Help Desk ...

Help Desk Technician

Clive, IA · On-site

$18.75 - $25.50/hr

Job Summary We are seeking a reliable and internal customer-focused IT Help Desk Technician to serve as a key member of our Information Technology team by providing technical support. The Help Desk ...

Help Desk Support

Des Moines, IA

$19.50 - $26.25/hr

The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform ...

Help Desk Technician

Clive, IA · On-site

$18.75 - $25.50/hr

Job Summary We are seeking a reliable and internal customer-focused IT Help Desk Technician to serve as a key member of our Information Technology team by providing technical support. The Help Desk ...

Help Desk Support

Coralville, IA · On-site

$18.75 - $25.50/hr

Provide direct support, consultation, guidance and training to users and identify technical ... Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as ...

... technical support. In this role, you'll provide exceptional customer service by resolving ... a helpful and positive attitude. You'll work closely with teammates and other departments to ...

... technical support. In this role, you'll provide exceptional customer service by resolving ... a helpful and positive attitude. You'll work closely with teammates and other departments to ...

Customer service experience or a strong desire to help others. Desired Qualifications: * Prior experience in a technical support role. * Familiarity with university-specific technology and software ...

Showing results 21-40

Help Samsung Technical Support information

What is the difference between Help Samsung Technical Support vs Help Desk Technician?

AspectHelp Samsung Technical SupportHelp Desk Technician
CredentialsTypically requires technical certifications or product-specific trainingOften requires CompTIA A+ or similar certifications
Work EnvironmentCustomer service centers, technical support lines, online chatIT departments, corporate offices, remote support
Employer & IndustryElectronics manufacturers, tech companies, retailIT service providers, corporate IT departments
Common Search & ComparisonYesYes

Help Samsung Technical Support primarily focuses on assisting customers with Samsung products, requiring specialized product knowledge and certifications. Help Desk Technicians provide broader IT support across various hardware and software issues within organizations. While both roles involve troubleshooting and customer service, Samsung support is product-specific, whereas Help Desk Technicians handle general IT problems.

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Cities in Iowa with the most Help Samsung Technical Support job openings:

Technical Support Team Lead with Security Clearance

CSA Global LLC

Fort Dodge, IA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Dodge, Iowa. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: * Acts as the overall communications architect and network team manager for the MTC.
* Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events.
* Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required.
* Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations.
* Designs and establishes network architecture, coordinates network plans, configures network. Requirements What you’ll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance.
* Bachelor’s degree
* IAT II Certification
* A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity.
* A minimum of 3 years of experience in MCIS integration at Brigade or higher level.
* Expert in integrating training environments.
* Extensive experience planning architectures.
What Sets you apart: * Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified
Why You’ll Love this Job: * Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission.
* You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge.
* Daily opportunities to develop new skills
* Team environment
What We Can Offer You: * Compensation
* Health & Wellbeing
* We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
* Personal & Professional Development
* We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
* Diversity, Inclusion & Belonging
* We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
* Benefits
* Healthcare (medical, dental, vision, prescription drugs)
* Pet Insurance
* 401(k) savings plan
* Paid Time Off (PTO)
* Holiday pay opportunities
* Basic life insurance
* AD&D insurance
* Company-paid Short-Term and Long-Term Disability
* Employee Assistance Program
* Tuition Support Options
* Identity Theft Program