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Help Phone Jobs (NOW HIRING)

Watchfire

Help Desk CS I, S&I

Danville, IL · On-site

Previous customer service work experience is strongly recommended; 1+ years prior helpdesk /phone support experience, ideally IT/software/computer phone support * Exceptional and demonstrated verbal ...

AgeUp

Phone Buddies with Older Adults

Redwood City, CA · On-site

Be a lifeline of friendship - become a Phone Buddy for an older adult! Looking for a simple way to ... help reduce senior loneliness 🏡 Volunteer from the comfort of your home 🎓 Orientation and ...

The US Oncology Network

Telephone Operator

Eugene, OR · On-site

$19 - $27.18/hr

Offers a friendly and helpful phone experience for all callers. * Assists with clerical tasks as assigned to support departmental workflow. * Other duties as assigned. Qualifications * High school ...

CAT Scale

CAT Scale Phone Technician

Walcott, IA · On-site

$17/hr

Shift flexibility performing services for a 24/7 Help Desk Requirements * A positive attitude is a ... Excellent communication skills over the phone and in person * Proficient computer and keyboarding ...

CAT Scale Company

CAT Scale Phone Technician

Walcott, IA · On-site

$17/hr

Shift flexibility performing services for a 24/7 Help Desk Requirements: * A positive attitude is a ... Excellent communication skills over the phone and in person * Proficient computer and keyboarding ...

Skilled Trades Partners

Phone Receptionist

Newington, NH · On-site

$16.25 - $21.50/hr

Maintain a helpful and professional tone with every caller * Assist with general office and ... Friendly and professional phone manner * Clear, confident, and well-spoken * Reliable and ...

Mid Florida Cancer Centers

Phone Receptionist

Orange City, FL · On-site

$13.75 - $18/hr

Phone Receptionist Mid Florida Cancer Centers is a comprehensive Hematology & Oncology practice ... Helping with outbound calls and voicemails * Cubicle position in office * Sort through electronic ...

Skilled Trades Partners

Phone Receptionist

Portsmouth, NH · On-site

$16 - $21.25/hr

Phone Receptionist Skilled Trades Partners is looking for a friendly, professional Phone ... Maintain a helpful and professional tone with every caller * Assist with general office and ...

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Help Phone information

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How much do help phone jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for help phone in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Help Phone vs Crisis Hotline Worker?

AspectHelp PhoneCrisis Hotline Worker
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; specialized crisis intervention training
Work EnvironmentRemote or call center setting, often part-timeCall centers, community centers, or hospitals, often full-time
Employer & Industry UsageNonprofit organizations, government helplinesNonprofits, mental health agencies, emergency services
Common Search & ComparisonHelp Phone vs Crisis Hotline Worker

Help Phone and Crisis Hotline Worker roles both provide vital support via phone, often requiring similar certifications and working in call center environments. Help Phone typically offers more flexible, part-time opportunities, while Crisis Hotline Workers may work full-time in specialized settings. Both serve the community by offering immediate emotional support and crisis intervention.

What cities are hiring for Help Phone jobs?

Cities with the most Help Phone job openings:

What states have the most Help Phone jobs?

States with the most job openings for Help Phone jobs include:

Infographic showing various Help Phone job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $38,329 per year, or $18.4 per hour.

Help Desk Customer Service Technician DSG

Watchfire

Danville, IL • On-site

$19.25 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Responsibilities
  • Provide world-class customer tech support promptly, with a focus on quality and on first call resolution to our customers, dealers, and end-users.
  • Assist in continual improvement/expansion of the Watchfire knowledgebase - a key web-based collection of both internal and customer-facing troubleshooting, how-to and resolution documentation.
  • Maintain detailed customer records in Customer Service database regarding each service/support call, email, and chat.
  • Perform other various special software and engineering assignments or duties as required.
  • Possible travel to job sites to provide hands-on assistance with installation, training, or service.
  • Occasional weekend duties, such as providing on-call or remote weekend helpdesk support.
  • Occasional interaction with design/engineering team, with possibility to grow into R&D assignments, depending upon level of education and technical training.
Required Qualifications/Skills:
  • Solid understanding of basics of networking (not simply computer operation) is REQUIRED -- significant college coursework preferred.
  • Basic understanding of electronics - including college coursework - strongly preferred.
  • NETWORKING: Previous hands-on network installation/maintenance coursework or experience (network setup, network technician, cabling, PC setup, telecommunications, etc.) preferred.
  • Previous customer service work experience is strongly recommended; 1+ years prior helpdesk / phone support experience, ideally IT/software/computer phone support, is strongly preferred.
  • Some physical ability such as moderate lifting, working on ladders and in bucket trucks at heights, etc. required.
  • Exceptional and demonstrated verbal communication skills required, with demonstrated customer service skills STRONGLY preferred.
  • Bilingual Spanish at a level of providing technical information via verbal or written communications a PLUS but not required.
  • Willingness to work occasional overtime and weekends required.
Required Education and Licensing
  • AA/AAS/AS degree in technical field (or military equivalent) minimum
  • BS in EE, EET, CE, ECE, MIS or IT or similar technical field strongly preferred.
Benefits
  • Medical
  • Dental
  • Vision
  • Company Paid Life/ADD
  • Voluntary Life/ADD
  • Dependent Life/ADD
  • 401k with Employer Match
  • Vacation
  • Personal Time

*Watchfire is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
*Legal authorization to work in the US required. We will not consider candidates who need sponsorship, now or in the future, to be legally employed in the US. No H1B, OPT, CPT or other "temporary work authorization" candidates will be considered.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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