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Help Desk Jobs in Georgetown, KY (NOW HIRING)

Mortenson Dental Partners

Front Desk Coordinator

Georgetown, KY · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Coordinator Job ID: 767 Salary: Up to $22/HR based on experience Location: 1508 Oxford ... Opportunities for Growth: We're committed to helping you advance your skills and reach your career ...

Mortenson Dental Partners

Front Desk Coordinator

Georgetown, KY · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Coordinator Job ID: 767 Salary: Up to $22/HR based on experience Location: 1508 Oxford ... Opportunities for Growth: We're committed to helping you advance your skills and reach your career ...

Atrium Hospitality

Front Desk Associate

Lexington, KY · On-site

$14 - $14.70/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Xerox

IT Solutions Consultant

Lexington, KY · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

You will identify client technology needs, develop qualified opportunities, and position business-focused solutions across managed IT services, cybersecurity, cloud, infrastructure, help desk, and ...

Xerox

IT Solutions Consultant

Lexington, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

You will identify client technology needs, develop qualified opportunities, and position business-focused solutions across managed IT services, cybersecurity, cloud, infrastructure, help desk, and ...

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Help Desk information

See Georgetown, KY salary details

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How much do help desk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for help desk in Georgetown, KY is $20.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.46 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
More about Help Desk jobs

What are the most commonly searched types of Help Desk jobs in Georgetown, KY?

The most popular types of Help Desk jobs in Georgetown, KY are:

What are popular job titles related to Help Desk jobs in Georgetown, KY?

For Help Desk jobs in Georgetown, KY, the most frequently searched job titles are:

What job categories do people searching Help Desk jobs in Georgetown, KY look for?

The top searched job categories for Help Desk jobs in Georgetown, KY are:

What cities near Georgetown, KY are hiring for Help Desk jobs?

Cities near Georgetown, KY with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Georgetown, KY as of August 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,482 per year, or $20.9 per hour.

Front Desk Coordinator

Mortenson Dental Partners

Georgetown, KY • On-site

$22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 hours ago

Mortenson Dental Partners rating

6.2

Company rating: 6.2 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Front Desk Coordinator
Job ID: 767
Salary: Up to $22/HR based on experience
Location: 1508 Oxford Dr, Georgetown, KY 40324
Job Type: Full-time
Weekly hours: 40
Grow your career in a practice where patients feel welcome and your work makes a difference.
Are you the warm, welcoming face people remember? Do you thrive in fast-paced environments where no two days are the same? We're looking for a Front Desk Coordinator who will be the heart of our office, creating an exceptional first impression for every visitor, client, and team member who walks through our doors.
What You'll Love About Us:
  • A Positive, Team-Oriented Culture: We believe in supporting one another and celebrating successes, big or small.
  • Opportunities for Growth: We're committed to helping you advance your skills and reach your career goals.
  • Work-Life Balance: Flexible scheduling and an environment that respects your personal time.
  • Your voice matters: We encourage feedback and innovation at every level.
Benefits of being part of the Mortenson Family Dental Team
  • Benefits are available after 60 days of employment
  • Medical, dental, and vision insurance with company contribution
  • Life Insurance
  • Flexible spending (health and dependent care) account
  • Paid Time Off & 6 paid holidays off
  • Employee Stock Ownership Plan
  • 401K
  • Daily Pay
  • Professional development assistance
  • FREE continuing education opportunities
  • Employee assistance program
Responsibilities
  • Ensures the telephone is answered in a timely and professional fashion.
  • Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
  • Ensures all insurance is verified and communicated to clinical staff and patients.
  • Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
  • Ensures all accounts are properly credited when payment is received.
  • Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
  • Actively participates in recall program to ensure goals are achieved.
Qualifications
  • High school diploma
  • Have strong communication skills
  • Have an eagerness to learn and grow
  • Must pass a background check and drug screen

Any offer of employment is contingent upon the Company's determination that the candidate has successfully passed a background check, including a drug screen.
We are an equal-opportunity employer and consider all qualified candidates equally.

What Mortenson Dental Partners employees say

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