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Dubuque, IA · On-site
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Dubuque, IA · On-site
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ASSOCIATE PROJECT MANAGER
Dubuque, IA · On-site
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ASSOCIATE PROJECT MANAGER
Dubuque, IA · On-site
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Metal Fabricator/Welder
Dubuque, IA · On-site
$18.75 - $24.25/hr
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Dubuque, IA · On-site
$18.75 - $24.25/hr
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Dubuque, IA · On-site
$13.50 - $17.25/hr
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Lifeguard
Dubuque, IA · On-site
$13.50 - $17.25/hr
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Lifeguard
Dubuque, IA · On-site
$13.50 - $17.25/hr
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Dubuque, IA · On-site
$13.50 - $17.25/hr
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Community Integration Coach
Dubuque, IA · On-site
$14.50 - $18.75/hr
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Community Integration Coach
Dubuque, IA · On-site
$14.50 - $18.75/hr
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Consumer Insights Leader
Dubuque, IA · On-site
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Consumer Insights Leader
Dubuque, IA · On-site
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DESIGN SERVICES DRAFTER II
Dubuque, IA · On-site
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DESIGN SERVICES DRAFTER II
Dubuque, IA · On-site
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Shop Technician
Dubuque, IA · On-site
$20/hr
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Shop Technician
Dubuque, IA · On-site
$20/hr
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TOOL AND DIE MAKER
Dubuque, IA · On-site
$25 - $35/hr
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TOOL AND DIE MAKER
Dubuque, IA · On-site
$25 - $35/hr
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Early Childhood Classroom Support - Part Time
Dubuque, IA · On-site
$14 - $18.50/hr
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Early Childhood Classroom Support - Part Time
Dubuque, IA · On-site
$14 - $18.50/hr
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What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
Unloader & Loader
$14.25 - $17/hr
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Unloader & Loader
$14.25 - $17/hr
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... Help Desk University of Dubuque Assistant Technical Director and Performance Servi University of Wisconsin-Platteville Captive Consultant -- Property & Casualty Cottingham & Butler/ SISCO Academic ...
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Help Desk information
See Dubuque, IA salary details
$12.01 - $13.83
2% of jobs
$13.83 - $15.64
6% of jobs
$15.64 - $17.45
12% of jobs
$17.96 is the 25th percentile. Wages below this are outliers.
$17.45 - $19.27
17% of jobs
The median wage is $20.72 / hr.
$19.27 - $21.08
16% of jobs
$21.08 - $22.89
16% of jobs
$23.80 is the 75th percentile. Wages above this are outliers.
$22.89 - $24.71
12% of jobs
$24.71 - $26.52
7% of jobs
$26.52 - $28.33
6% of jobs
$28.33 - $30.15
3% of jobs
$30.15 - $31.96
2% of jobs
$12
$21
$31
How much do help desk jobs pay per hour?
As of May 28, 2026, the average hourly pay for help desk in Dubuque, IA is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.47 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Help Desk professional, and why are they important?
To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.
What are some common challenges faced by Help Desk professionals, and how can they effectively manage them?
Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.
What are Help Desk jobs?
Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.
What is the difference between Help Desk vs Technical Support Specialist?
| Aspect | Help Desk | Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CompTIA A+ are common | Often requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs |
| Work Environment | Office or remote; front-line support for end-users | Office or remote; more specialized technical troubleshooting |
| Employer & Industry Usage | Used across various industries for user support | Common in IT, tech companies, and service providers |
| Search & Comparison Intent | High overlap; both support end-users with technical issues |
Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.
More about Help Desk jobs
What are the most commonly searched types of Help Desk jobs in Dubuque, IA? The most popular types of Help Desk jobs in Dubuque, IA are:
What are popular job titles related to Help Desk jobs in Dubuque, IA? For Help Desk jobs in Dubuque, IA, the most frequently searched job titles are:
What job categories do people searching Help Desk jobs in Dubuque, IA look for? The top searched job categories for Help Desk jobs in Dubuque, IA are:
What cities near Dubuque, IA are hiring for Help Desk jobs? Cities near Dubuque, IA with the most Help Desk job openings:
Full-time, Part-time, Per diem
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Job description
GREENHOUSE PROJECT MANAGER
Engineering Services and Products Company
1 Positions
ID: dd902ecabf2b4f28ccae
Posted On 01/15/2026
Refreshed On 05/04/2026
Job Overview
Summary:
The person in this position reports to the Senior Project Manager and General Manager, and is responsible for managing the design, delivery, and installation of commercial or installed GrowSpan greenhouse structures.
Essential Duties and Responsibilities:
- Collaborate with sales and business development to attract prospective customers through referrals, conference calls, and onsite visits as needed.
- Collaborate with Team Greenhouse Project Managers to troubleshoot design/site issues expeditiously and in a cost-conscious manner.
- Learn product line and acquire a functional understanding of all departments that is involved in a project.
- Grow and adapt to product and process improvements/changes as needed
- Supervise the work activities of construction crews assigned to assemble greenhouses onsite, and evaluate their performance as needed.
- Assign work to construction crews and coordinate their activities.
- In support of the greenhouse coordinator, select outside contractors for building assembly, and coordinate their activities as needed.
- Advise customers regarding the design of their greenhouses/systems and lead the information flow to design departments accordingly.
- Provide technical support for customers who install their own greenhouses and systems.
- Respond to customer inquiries and complaints regarding design, installation, and product quality at all stages of the process.
- In support of the greenhouse coordinator, schedule and ship material for installations, and arrange for necessary equipment.
- Travel to site for inspection before and after installation as needed.
- Provide support to subcontractors on site as needed.
- Help with installation on site as needed.
- Help provide support, advise and troubleshooting to R&D on new product designs
- Perform other tasks as assigned.
Primary Contact
12164
FarmTek HR Department
,
563-875-2288
Phone
Phone
Phone
Fax
hrdeptiowa@farmtek.com
True
False
True
Job Details
Categories
Agricultural
Location
Dyersville, IA
Job Type
Employee
Full/Part
Full Time
Company ID
1007
Job REQ #
dd902ecabf2b4f28ccae407d1a8fb323
# Positions
1
Start Date
20260115
End Date
20260623
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TH Ad
TH Comments
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Engineering Services and Products Company
About the Company
A rewarding career waits for you at Engineering Services and Products Company!
ESAPCO was founded in 1979 with the purpose of bringing the highest quality products at the most competitive prices with exceptional customer service directly to the agricultural, horticultural, building and retail trade communities. With this goal in mind, we have grown from a regional, two-person operation to one with corporate headquarters and sales call center located in South Windsor, Connecticut and a manufacturing and distribution center located in Dyersville, Iowa. Brands that fall under our umbrella include FarmTek, ClearSpan and GrowSpan.