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Help Desk Jobs in Clinton, MS (NOW HIRING)

Computer Hardware Technician

Jackson, MS

$14.75 - $19.75/hr

You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. * You will also apply personal knowledge to resolve product support issues that could not be ...

Provide High-Level support to assist in resolution of escalated help desk issues. * Provide tertiary support to assist with and resolve difficult and often complex technical situations involving ...

Computer Hardware Technician

Jackson, MS ยท On-site

$14.75 - $19.75/hr

You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. * You will also apply personal knowledge to resolve product support issues that could not be ...

This is not an IT or help desk role . This is a field-based, hands-on hardware technician position focused on the physical repair and maintenance of multifunctional office equipment like copiers ...

This is not an IT or help desk role . This is a field-based, hands-on hardware technician position focused on the physical repair and maintenance of multifunctional office equipment like copiers ...

Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels ...

Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels ...

Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels ...

Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

Showing results 21-40

Help Desk information

See Clinton, MS salary details

$11

$20

$29

How much do help desk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for help desk in Clinton, MS is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.50 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.

What are the most commonly searched types of Help Desk jobs in Clinton, MS?

The most popular types of Help Desk jobs in Clinton, MS are:

What are popular job titles related to Help Desk jobs in Clinton, MS?

For Help Desk jobs in Clinton, MS, the most frequently searched job titles are:

What cities near Clinton, MS are hiring for Help Desk jobs?

Cities near Clinton, MS with the most Help Desk job openings:

Infographic showing various Help Desk job openings in Clinton, MS as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $41,709 per year, or $20.1 per hour.

Network Administrator

Accord Technologies Inc.

Jackson, MS โ€ข On-site

Contractor

Re-posted 23 days ago


Job description

JOB TITLE: Network Administrator
WORK LOCATION: Jackson, MS 39215
NUMBER OF OPENINGS: 1
LENGTH: 6 months
JOB DESCRIPTION:

This position description is not intended to be complete or all-inclusive and does not preclude the agency from assigning additional network scope related functions during the contractual time.

  • Design, Install, Maintain, Monitor, Troubleshoot and Repair of the Agency Network Infrastructure.
  • Configure and manage network routers, switches, wireless access points and all other associated network devices to support the Agency LAN and WAN.
  • Monitor health and performance of network devices and network links to ensure optimum service delivery.
  • Plan and Design networks for new locations or to reconfigure existing ones.
  • Coordinate with other technical staff and external vendors to resolve problems.
  • Evaluate, recommend, and implement new technology, equipment or applications to enhance the operations and efficiency of the Agency network
  • Provide High-Level support to assist in resolution of escalated help desk issues.
  • Provide tertiary support to assist with and resolve difficult and often complex technical situations involving multiple variables when all technical levels have been exhausted.
  • Escalate problems to third party manufacturer support personnel if needed to resolve issue.

REQUIREMENTS:

  • 10+ years' experience supporting network and systems support experience
  • 10+ years’ experience with Cisco routers required.
  • Experience with Cisco switches required.
  • Experience with Cisco ISE required.
  • 5 years of experience with performing vulnerability assessments and incorporating automated benchmarks

PREFERRED:

  • Experience with Fortigate firewalls preferred.
  • Experience with Avaya System preferred.