Help Desk Specialist
Sioux Center, IA · On-site
... Help Desk Specialist to join our team as the first point of contact for employees seeking ... technical support. In this role, you'll provide exceptional customer service by resolving ...
Help Desk Specialist
Sioux Center, IA · On-site
... Help Desk Specialist to join our team as the first point of contact for employees seeking ... technical support. In this role, you'll provide exceptional customer service by resolving ...
Help Desk Support 3
$18.75 - $25.50/hr
Provide direct support, consultation, guidance and training to users and identify technical ... Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as ...
Help Desk Support 3
$18.75 - $25.50/hr
Provide direct support, consultation, guidance and training to users and identify technical ... Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as ...
Help Desk Specialist
Sioux Center, IA · On-site
... Help Desk Specialist to join our team as the first point of contact for employees seeking ... technical support. In this role, you'll provide exceptional customer service by resolving ...
Quick apply
Help Desk Specialist
Sioux Center, IA · On-site
... Help Desk Specialist to join our team as the first point of contact for employees seeking ... technical support. In this role, you'll provide exceptional customer service by resolving ...
Help Desk Support 3
Coralville, IA · On-site
$18.75 - $25.50/hr
Provide direct support, consultation, guidance and training to users and identify technical ... Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as ...
Help Desk Support 3
Coralville, IA · On-site
$18.75 - $25.50/hr
Provide direct support, consultation, guidance and training to users and identify technical ... Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as ...
IT Help Desk Specialist
Dubuque, IA · Hybrid
Our IT Help Desk Specialists are the front-line technical support for our employees in office and working from home. This position is responsible for answering, logging, and troubleshooting all help ...
IT Help Desk Specialist
Dubuque, IA · Hybrid
Our IT Help Desk Specialists are the front-line technical support for our employees in office and working from home. This position is responsible for answering, logging, and troubleshooting all help ...
IT Help Desk Specialist
Dubuque, IA · On-site
Our IT Help Desk Specialists are the front-line technical support for our employees in office and working from home. This position is responsible for answering, logging, and troubleshooting all help ...
IT Help Desk Specialist
Dubuque, IA · On-site
Our IT Help Desk Specialists are the front-line technical support for our employees in office and working from home. This position is responsible for answering, logging, and troubleshooting all help ...
IT Help Desk Specialist
Dubuque, IA · Hybrid
Our IT Help Desk Specialists are the front-line technical support for our employees in office and working from home. This position is responsible for answering, logging, and troubleshooting all help ...
Quick apply
IT Help Desk Specialist
Dubuque, IA · Hybrid
Our IT Help Desk Specialists are the front-line technical support for our employees in office and working from home. This position is responsible for answering, logging, and troubleshooting all help ...
Help Desk Specialist
Waterloo, IA · On-site
$18 - $22/hr
Provides support via phone, email, and in-person for end-users of laptop and desktop PC ... Positively represents agency to external and internal audiences. Works collaboratively within the ...
Quick apply
Help Desk Specialist
Waterloo, IA · On-site
$18 - $22/hr
Provides support via phone, email, and in-person for end-users of laptop and desktop PC ... Positively represents agency to external and internal audiences. Works collaboratively within the ...
Help Desk Specialist
Waterloo, IA · On-site
$18 - $22/hr
Provides support via phone, email, and in-person for end-users of laptop and desktop PC ... Positively represents agency to external and internal audiences. Works collaboratively within the ...
Quick apply
Help Desk Specialist
Waterloo, IA · On-site
$18 - $22/hr
Provides support via phone, email, and in-person for end-users of laptop and desktop PC ... Positively represents agency to external and internal audiences. Works collaboratively within the ...
Help Desk Technician
Urbandale, IA · On-site
$19 - $25.50/hr
Serve as a technical resource and mentor to Tier 1 Support team. * Manage user accounts ... Experience * 3-5 years of experience in a customer-facing IT support or help desk role.
New
Help Desk Technician
Urbandale, IA · On-site
$19 - $25.50/hr
Serve as a technical resource and mentor to Tier 1 Support team. * Manage user accounts ... Experience * 3-5 years of experience in a customer-facing IT support or help desk role.
New
Services Support Representative
Altoona, IA · On-site
$23.29 - $27.91/hr
Services Support Representative Ziegler CAT has an opening for a Services Support Representative to ... Resolve basic technical support requests from internal and external customers regarding Ziegler ...
Services Support Representative
Altoona, IA · On-site
$23.29 - $27.91/hr
Services Support Representative Ziegler CAT has an opening for a Services Support Representative to ... Resolve basic technical support requests from internal and external customers regarding Ziegler ...
Help Desk Support Services Specialist II Location: Waterloo, Iowa Our Company: Headquartered in ... Provide Tier II technical support for complex hardware, software, and connectivity issues.
Quick apply
Help Desk Support Services Specialist II Location: Waterloo, Iowa Our Company: Headquartered in ... Provide Tier II technical support for complex hardware, software, and connectivity issues.
Help Desk Support Services Specialist II Location: Waterloo, Iowa Our Company: Headquartered in ... Provide Tier II technical support for complex hardware, software, and connectivity issues.
Help Desk Support Services Specialist II Location: Waterloo, Iowa Our Company: Headquartered in ... Provide Tier II technical support for complex hardware, software, and connectivity issues.
Help Desk Support Services Specialist II Location: Harlan, Iowa Our Company: Headquartered in ... Provide Tier II technical support for complex hardware, software, and connectivity issues.
Help Desk Support Services Specialist II Location: Harlan, Iowa Our Company: Headquartered in ... Provide Tier II technical support for complex hardware, software, and connectivity issues.
Help Desk Support Services Specialist II Location: Harlan, Iowa Our Company: Headquartered in ... Provide Tier II technical support for complex hardware, software, and connectivity issues.
Quick apply
Help Desk Support Services Specialist II Location: Harlan, Iowa Our Company: Headquartered in ... Provide Tier II technical support for complex hardware, software, and connectivity issues.
Desk side Support
Dubuque, IA · On-site
$18.75 - $25.50/hr
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Desk side Support Representative Distributed Client Services Location : DUBUQUE,IA-52001 Duration ...
Desk side Support
Dubuque, IA · On-site
$18.75 - $25.50/hr
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Desk side Support Representative Distributed Client Services Location : DUBUQUE,IA-52001 Duration ...
Accurately document details related to client support issues in help desk ticketing system and ... representative of those that must be met by an employee to successfully perform the essential ...
Accurately document details related to client support issues in help desk ticketing system and ... representative of those that must be met by an employee to successfully perform the essential ...
Services Support Representative
Altoona, IA · On-site
$23.29 - $27.91/hr
Ziegler CAT has an opening for a Services Support Representative to join their growing team. This ... Resolve basic technical support requests from internal and external customers regarding Ziegler ...
Services Support Representative
Altoona, IA · On-site
$23.29 - $27.91/hr
Ziegler CAT has an opening for a Services Support Representative to join their growing team. This ... Resolve basic technical support requests from internal and external customers regarding Ziegler ...
Services Support Representative
Altoona, IA · On-site
$23.29 - $27.91/hr
Ziegler CAT has an opening for a Services Support Representative to join their growing team. This ... Resolve basic technical support requests from internal and external customers regarding Ziegler ...
Services Support Representative
Altoona, IA · On-site
$23.29 - $27.91/hr
Ziegler CAT has an opening for a Services Support Representative to join their growing team. This ... Resolve basic technical support requests from internal and external customers regarding Ziegler ...
Technical Support Representative CenturyLink is seeking upbeat customer service contact center representatives to assist current high-speed internet customers with service related issues including ...
Technical Support Representative CenturyLink is seeking upbeat customer service contact center representatives to assist current high-speed internet customers with service related issues including ...
Help Desk Technical Support Representative information
What cities in Iowa are hiring for Help Desk Technical Support Representative jobs?
Cities in Iowa with the most Help Desk Technical Support Representative job openings:
Help Desk Specialist
Sioux Center, IA • On-site
AmBank Company
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 16 days ago
Job description
About AmBank Company
For over 50 years, we have been committed to providing our customers with high-quality products and exceptional customer service. Our goal is to make sure our customers have adequate tools to successfully manage their financial health. We are family owned and family oriented. You have a life outside of work, so we encourage flexibility to make sure you have a healthy work-life balance. We employ a large group of individuals who are living examples of our professional, yet fun culture. We are invested in our communities and take great pride in the different ways we can volunteer and show our support.
The Opportunity
Are you someone who enjoys helping others and thrives in a collaborative, problem-solving environment? We're looking for a Help Desk Specialist to join our team as the first point of contact for employees seeking technical support. In this role, you'll provide exceptional customer service by resolving technology issues through remote tools, over the phone, or in person. Whether assisting with Microsoft 365, business applications, or day-to-day troubleshooting, you'll be a go-to resource for your coworkers-offering guidance with a helpful and positive attitude.
You'll work closely with teammates and other departments to escalate and resolve issues efficiently and follow up to ensure a smooth experience for the employee. We're looking for someone who not only understands technology-but is passionate about using it to serve others.
Count On This Role To:
Knowledge And Skills:
Benefits
Healthcare (medical, vision, dental)
Competitive Compensation
Community Involvement Incentives
Flexible work hours
Paid Vacation & Sick leave
Paid Holidays
401(k) with matching contribution
Team Building Activities
Apparel Reimbursement
Our Values
Integrity
Dedicated
Community
Caring
Innovative
Affirmative Action I Equal Opportunity Employer
For over 50 years, we have been committed to providing our customers with high-quality products and exceptional customer service. Our goal is to make sure our customers have adequate tools to successfully manage their financial health. We are family owned and family oriented. You have a life outside of work, so we encourage flexibility to make sure you have a healthy work-life balance. We employ a large group of individuals who are living examples of our professional, yet fun culture. We are invested in our communities and take great pride in the different ways we can volunteer and show our support.
The Opportunity
Are you someone who enjoys helping others and thrives in a collaborative, problem-solving environment? We're looking for a Help Desk Specialist to join our team as the first point of contact for employees seeking technical support. In this role, you'll provide exceptional customer service by resolving technology issues through remote tools, over the phone, or in person. Whether assisting with Microsoft 365, business applications, or day-to-day troubleshooting, you'll be a go-to resource for your coworkers-offering guidance with a helpful and positive attitude.
You'll work closely with teammates and other departments to escalate and resolve issues efficiently and follow up to ensure a smooth experience for the employee. We're looking for someone who not only understands technology-but is passionate about using it to serve others.
Count On This Role To:
- Assist employees with PC hardware, software, and printer issues in a clear and friendly manner
- Triage and respond to support tickets, ensuring effective communication and timely resolution
- Collaborate with team members to share knowledge and solve more complex issues
- Support a Windows-based environment using Microsoft Active Directory and Intune
- Troubleshoot with software vendors and follow through until issues are resolved
- Explain technical information in a way that's easy for non-technical staff to understand
- Uphold a customer-first mindset with a desire to support and empower others
- Take initiative, follow through, and maintain a high level of professionalism
- Perform other duties as assigned by the supervisor or IT leadership
Knowledge And Skills:
- Experience with common office and productivity applications
- Computer and technical skills with an interest in problem solving
- Troubleshoot software and computer issues
- Bachelor's degree or equivalent from a four-year college or university; or 3-4 years related experience and/or training; or equivalent combination of education and experience
- Ability to multitask
- Learn and support in-house software
- Communicate effectively in both verbal and written forms
Benefits
Healthcare (medical, vision, dental)
Competitive Compensation
Community Involvement Incentives
Flexible work hours
Paid Vacation & Sick leave
Paid Holidays
401(k) with matching contribution
Team Building Activities
Apparel Reimbursement
Our Values
Integrity
Dedicated
Community
Caring
Innovative
Affirmative Action I Equal Opportunity Employer