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Help Desk Support Jobs in Tulsa, OK (NOW HIRING)

Revel Staffing

IT Technician

Tulsa, OK

$68K - $98K/hr

Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff * Provide first-level technical support for common IT issues, including: * Password resets and account ...

Grand Mental Health

Tech Support Specialist

Tulsa, OK · On-site

$52K/yr

One (1) to three (3) years of experience providing technical support in a help desk, desktop support, or related information technology environment preferred. Certifications * Relevant technology ...

System One

Application Support Specialist

Tulsa, OK · On-site

$50K - $60K/yr

Provide service desk support and ownership of tickets throughout their lifecycle. * Complete other ... We help clients get work done more efficiently and economically, without compromising quality.

System One

Application Support Specialist

Tulsa, OK · Remote

$50K - $60K/yr

Provide service desk support and ownership of tickets throughout their lifecycle. * Complete other ... We help clients get work done more efficiently and economically, without compromising quality.

AVB Bank

IT Support Specialist

Broken Arrow, OK · On-site

Minimum Requirements * 2+ years in a professional help desk, desktop support, or junior systems support role * Technical Proficiency: Strong knowledge of Windows 10/11 and Microsoft 365 ...

MIRATECH Corporation

Senior Systems Administrator

Tulsa, OK · On-site

$75K - $102K/yr

... help desk. The role acts as the resolver of last resort across US sites, partners with global IT ... policies. • Support and harden endpoint security tooling (EDR / AV, MFA, patching and ...

MIRATECH Corporation

Senior Systems Administrator

Tulsa, OK · On-site

$75K - $102K/yr

Serve as the Level 3 escalation point for the US Help Desk team, taking ownership of complex ... Support and harden endpoint security tooling (EDR / AV, MFA, patching and vulnerability remediation ...

MIRATECH Corporation

Senior Systems Administrator

Tulsa, OK · On-site

$75K - $102K/yr

... help desk. The role acts as the resolver of last resort across US sites, partners with global IT ... policies. • Support and harden endpoint security tooling (EDR / AV, MFA, patching and ...

System One

File Clerk

Tulsa, OK · On-site

$18/hr

Welcome visitors and provide professional front desk support * Answer and direct incoming phone ... We help clients get work done more efficiently and economically, without compromising quality.

System One

File Clerk

Tulsa, OK · On-site

$18/hr

Welcome visitors and provide professional front desk support * Answer and direct incoming phone ... We help clients get work done more efficiently and economically, without compromising quality.

System One

File Clerk

Tulsa, OK · On-site

$18/hr

Welcome visitors and provide professional front desk support * Answer and direct incoming phone ... We help clients get work done more efficiently and economically, without compromising quality.

System One

Front Desk Receptionist

Tulsa, OK · On-site

$22/hr

Support office staff with various clerical tasks and special projects. * Maintain a clean and ... We help clients get work done more efficiently and economically, without compromising quality.

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All JobsHelp Desk Support JobsHelp Desk Support Jobs in Tulsa, OK

Help Desk Support information

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How much do help desk support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for help desk support in Tulsa, OK is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.

What is help desk support?

Help Desk Support professionals are IT specialists who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to inquiries via phone, email, or chat, and help troubleshoot and resolve technical problems. Their responsibilities may include diagnosing issues, guiding users through solutions, and escalating more complex problems to higher-level IT staff. Help Desk Support is essential for maintaining smooth technology operations in organizations and ensuring user satisfaction.

What are the most common challenges faced by help desk support professionals, and how can they effectively handle them?

Help Desk Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical skill levels. To handle these challenges, it's important to prioritize tickets based on urgency, use available knowledge bases and documentation for problem-solving, and practice clear, patient communication. Developing strong organizational skills and a collaborative approach with IT colleagues also helps streamline issue resolution and enhances the overall support experience.

What are the key skills and qualifications needed to thrive as a help desk support specialist, and why are they important?

To thrive as a Help Desk Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and customer service, often supported by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively address user issues and maintain positive interactions. These skills are crucial for resolving technical problems quickly, ensuring user satisfaction, and keeping organizational IT systems running smoothly.

What is the difference between Help Desk Support vs Technical Support Specialist?

AspectHelp Desk SupportTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, call centers, remote supportTechnical troubleshooting, remote or on-site
Employer & IndustryIT service providers, corporate IT departmentsHardware/software vendors, IT departments
Common Search/ComparisonHelp Desk Support vs Technical Support Specialist

Help Desk Support primarily handles initial user issues, providing basic troubleshooting via phone or remote access. Technical Support Specialists often handle more complex technical problems, including hardware and software troubleshooting. While both roles require similar certifications and work in IT environments, Technical Support Specialists typically deal with advanced technical issues and may require additional technical skills.

Is help desk support a good career?

Help desk support is a viable career option for those interested in IT and customer service, often requiring technical skills, problem-solving abilities, and certifications like CompTIA A+. It offers opportunities for entry-level employment, skill development, and advancement into roles such as network technician or systems administrator.

What qualifications do I need for help desk support?

Help desk support roles typically require a high school diploma or equivalent, with many employers preferring some college coursework or an associate degree in information technology or related fields. Strong communication skills, basic knowledge of computer hardware and software, and familiarity with ticketing systems are essential; certifications like CompTIA A+ can also enhance job prospects.

What are popular job titles related to Help Desk Support jobs in Tulsa, OK?

For Help Desk Support jobs in Tulsa, OK, the most frequently searched job titles are:

What job categories do people searching Help Desk Support jobs in Tulsa, OK look for?

The top searched job categories for Help Desk Support jobs in Tulsa, OK are:

Help Desk Support jobs near you
Infographic showing various Help Desk Support job openings in Tulsa, OK as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $43,982 per year, or $21.1 per hour.

IT Technician

Revel Staffing

Tulsa, OK

$68K - $98K/hr

Full-time

Re-posted yesterday

Job description

Key Responsibilities

  • Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff
  • Provide first-level technical support for common IT issues, including:
    • Password resets and account lockouts
    • EMR/EHR and healthcare application access issues
    • VPN, email, and connectivity problems
    • Basic software and hardware troubleshooting
  • Follow documented procedures, knowledge base articles, and internal support workflows
  • Accurately document incidents, troubleshooting steps, actions taken, and resolutions in the ticketing system
  • Escalate complex technical issues to higher-level support, application teams, or IT leadership as needed
  • Provide professional, patient, and customer-focused support to users of varying technical skill levels
  • Maintain strict confidentiality and protect patient, employee, and organizational data in accordance with HIPAA and company policies
  • Support increased ticket and call volume during peak periods, system updates, and special projects
  • Assist with basic user account setup, access changes, and application support as needed

Required Qualifications

  • High school diploma or GED required
  • Active HIPAA compliance credential or training required
  • 1+ year of IT help desk, service desk, technical support, or related experience preferred
  • Basic understanding of Windows, email, user accounts, passwords, VPN, and common business applications
  • Strong verbal and written communication skills
  • Customer-first mindset with the ability to remain calm, professional, and helpful under pressure
  • Strong attention to detail and ability to accurately document support activity
  • Ability to handle confidential information with professionalism and discretion