Dallas, TX · On-site
$19.75 - $26.75/hr
... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as ... to management Strong electro-mechanical aptitude Experience using logic and methods to solve ...
Dallas, TX · On-site
$19.75 - $26.75/hr
... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as ... to management Strong electro-mechanical aptitude Experience using logic and methods to solve ...
San Antonio, TX · On-site
Responsibilities Kforce has a client in San Antonio, TX seeking a Help Desk Support Specialist. Key ... Ability to prioritize workload, manage multiple tasks, and work effectively in a fast-paced ...
San Antonio, TX · On-site
Responsibilities Kforce has a client in San Antonio, TX seeking a Help Desk Support Specialist. Key ... Ability to prioritize workload, manage multiple tasks, and work effectively in a fast-paced ...
San Antonio, TX · On-site
Kforce has a client in San Antonio, TX seeking a Help Desk Support Specialist. Key Responsibilities ... Ability to prioritize workload, manage multiple tasks, and work effectively in a fast-paced ...
San Antonio, TX · On-site
Kforce has a client in San Antonio, TX seeking a Help Desk Support Specialist. Key Responsibilities ... Ability to prioritize workload, manage multiple tasks, and work effectively in a fast-paced ...
Dallas, TX · On-site
$20.25 - $27.75/hr
Yardi Help Desk Support About Assetsoft: Assetsoft is a global technology consulting firm ... investment management, and property technology sectors. With a dedicated focus on enterprise ...
Dallas, TX · On-site
$20.25 - $27.75/hr
Yardi Help Desk Support About Assetsoft: Assetsoft is a global technology consulting firm ... investment management, and property technology sectors. With a dedicated focus on enterprise ...
Houston, TX · On-site
$19 - $25.75/hr
The Help Desk Support Technician will report to the Associate Director of Digital Innovation, or another member of management that the CEO of the company may designate. This is a full-time, on-site ...
Houston, TX · On-site
$19 - $25.75/hr
The Help Desk Support Technician will report to the Associate Director of Digital Innovation, or another member of management that the CEO of the company may designate. This is a full-time, on-site ...
Houston, TX · On-site
$19 - $25.75/hr
The Help Desk Support Technician will report to the Associate Director of Digital Innovation, or another member of management that the CEO of the company may designate. This is a full-time, on-site ...
Houston, TX · On-site
$19 - $25.75/hr
The Help Desk Support Technician will report to the Associate Director of Digital Innovation, or another member of management that the CEO of the company may designate. This is a full-time, on-site ...
Coppell, TX · On-site
Help Desk Support Specialist | IT | Tier II Support | Azure. O365. Dynamics 365. Own the Stack ... Manage, troubleshoot, and configure Azure Virtual Machines -- including configuration, monitoring ...
Coppell, TX · On-site
Help Desk Support Specialist | IT | Tier II Support | Azure. O365. Dynamics 365. Own the Stack ... Manage, troubleshoot, and configure Azure Virtual Machines -- including configuration, monitoring ...
$19.25 - $26/hr
... managed services and direct placement services to global 2000 corporations. For consultants and ... Helpdesk Support Duration: 4-5 Months (May Extend) Client: Large Multimedia Firm (Fortune 500 ...
$19.25 - $26/hr
... managed services and direct placement services to global 2000 corporations. For consultants and ... Helpdesk Support Duration: 4-5 Months (May Extend) Client: Large Multimedia Firm (Fortune 500 ...
Wharton, TX · On-site
$12.56/hr
Information Technology Opening Date: 08/20/2026 General Description The Part Time Help Desk Support is responsible for providing excellent customer service supporting first line response for students ...
Wharton, TX · On-site
$12.56/hr
Information Technology Opening Date: 08/20/2026 General Description The Part Time Help Desk Support is responsible for providing excellent customer service supporting first line response for students ...
Dallas, TX · On-site
$19.75 - $26.75/hr
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...
Quick apply
Dallas, TX · On-site
$19.75 - $26.75/hr
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...
Dallas, TX · On-site
$70K - $80K/yr
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...
Quick apply
Dallas, TX · On-site
$70K - $80K/yr
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
Quick apply
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
$33.9K - $41.1K
4% of jobs
$41.1K - $48.3K
2% of jobs
$48.3K - $55.5K
7% of jobs
$60.5K is the 25th percentile. Wages below this are outliers.
$55.5K - $62.6K
16% of jobs
$62.6K - $69.8K
16% of jobs
The median wage is $71.5K / yr.
$69.8K - $77K
18% of jobs
$81.4K is the 75th percentile. Wages above this are outliers.
$77K - $84.1K
18% of jobs
$84.1K - $91.3K
9% of jobs
$91.3K - $98.5K
4% of jobs
$98.5K - $105.7K
3% of jobs
$105.7K - $112.8K
2% of jobs
$33.9K
$74K
$112.8K
| Aspect | Help Desk Support Manager | Help Desk Technician |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in IT or related field; certifications like HDI Support Center Manager or ITIL are common | Usually requires a high school diploma or associate degree; certifications like CompTIA A+ or HDI Support Technician are common |
| Work Environment | Oversees support teams, manages workflows, and handles escalations in an office or call center setting | Provides technical support directly to end-users, often in an office or remote environment |
| Responsibilities | Manages support staff, develops support policies, and ensures customer satisfaction | Resolves technical issues, installs hardware/software, and assists users with technical problems |
The main difference is that the Help Desk Support Manager oversees the support team and manages support operations, while the Help Desk Technician focuses on providing direct technical support to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and process management.
The most popular types of Help Desk Support jobs in Texas are:
Cities in Texas with the most Help Desk Support Manager job openings:
Dallas, TX • On-site
$19.75 - $26.75/hr
Contractor
Re-posted 10 days ago
Service performance and availability monitoring
Active Directory account creation
Data backup and
Desktop software installs
Emergency notifications and escalations
Troubleshoots end-user hardware and software related issues
Provides superior customer service
Remote Desktop Support.
Answer Service Desk/Help Desk calls
Working service tickets
Other Technical duties as assigned
Skills/Experience:
Demonstrated Problem-Solving and solution development skills and the ability to explain problems and propose solutions with rationale to management
Strong electro-mechanical aptitude
Experience using logic and methods to solve difficult problems with effective solutions
Experience finding hidden problems
A+
MCP or MCAS or MOS certification
Strong at honest analysis, and finding hidden answers to problems.
Strong customer service communication skills
Preferences:
ITIL
All your information will be kept confidential according to EEO guidelines.
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Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Recruiting and staffing services
51 - 200 Employees
Columbia, MD, US
2006
