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Help Desk Support Manager Jobs in Nevada (NOW HIRING)

ManTech

Help Desk Specialist

Nellis Air Force Base, NV · On-site

$48K - $81K/yr

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... Provide support for account management, enterprise resources application, server administration ...

ManTech

Help Desk Specialist

Nellis Air Force Base, NV · On-site

$54K - $90K/yr

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... Provide support for account management, enterprise resources application, server administration ...

ManTech

Help Desk Specialist

Nellis Air Force Base, NV · On-site

$54K - $90K/yr

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... Provide support for account management, enterprise resources application, server administration ...

ANA

Service Desk Support Technician II

Henderson, NV

$28.50 - $31.73/hr

We help keep your fleet in top condition with our world class Support Department, who are always ... Perform advanced user and identity management using Active Directory and Microsoft Entra ID ...

ANA

Service Desk Support Technician II

Henderson, NV · On-site

$28.50 - $31.73/hr

We help keep your fleet in top condition with our world class Support Department, who are always ... Perform advanced user and identity management using Active Directory and Microsoft Entra ID ...

ANA

Service Desk Support Technician II

Henderson, NV · On-site

We help keep your fleet in top condition with our world class Support Department, who are always ... Perform advanced user and identity management using Active Directory and Microsoft Entra ID ...

Resorts World Las Vegas

Analyst, IT Help Desk

Las Vegas, NV · On-site

$19.75 - $27/hr

Support user account management, access control, and security-related requests. * Contribute to ... in a Help Desk or Level 2 support role within an enterprise environment. * Strong knowledge of ...

Resorts World Las Vegas

Analyst, IT Help Desk

Las Vegas, NV

$19.50 - $26.75/hr

The Help Desk Analyst is responsible for managing and resolving escalated technical issues during both business and after-hours operations. Serves as the primary Level 2 support resource for the Help ...

New Deantronics

IT Specialist - Help Desk

Sparks, NV · On-site

$25 - $28/hr

... , help desk, or system administration. * Microsoft 365 Administrator certification (preferred). * Experience with SolidWorks is a plus. * Experience with VMware management. * A degree or ...

WOCS - Wendy's

IT Help Desk Analyst

Las Vegas, NV · On-site

$20 - $25/hr

Support users and restaurant locations (our customers) via the phone, remotely accessing user ... Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system ...

Switch, Inc.

Service Desk Technician I

Las Vegas, NV · On-site

$19 - $25.75/hr

Basic experience supporting Windows desktop environments * Familiarity with Active Directory user and computer management * Experience using a help desk ticketing system * Ability to troubleshoot ...

WOCS - Wendy's

IT Help Desk Analyst

Las Vegas, NV

$20 - $25/hr

Support users and restaurant locations (our customers) via the phone, remotely accessing user ... Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system ...

Quanta-Services

IT Analyst- Help Desk

Pahrump, NV · On-site

Provide support for the business applications and coordinate with support vendors when resolving ... Understanding of Risk Management Frameworks such as NIST 800-53, ISO 27001, COBIT etc.

Desert IT Solutions

Be Seen First

IT Technician

Las Vegas, NV · On-site

$50K - $70K/yr

Completion of day-to-day help desk support requests and assigned projects that require interaction ... Knowledge of Active Directory and application-based user account management. Company Description ...

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All JobsHelp Desk Support JobsHelp Desk Support Manager JobsHelp Desk Support Manager Jobs in Nevada

Help Desk Support Manager information

What is the difference between Help Desk Support Manager vs Help Desk Technician?

AspectHelp Desk Support ManagerHelp Desk Technician
CredentialsTypically requires a bachelor's degree in IT or related field; certifications like HDI Support Center Manager or ITIL are commonUsually requires a high school diploma or associate degree; certifications like CompTIA A+ or HDI Support Technician are common
Work EnvironmentOversees support teams, manages workflows, and handles escalations in an office or call center settingProvides technical support directly to end-users, often in an office or remote environment
ResponsibilitiesManages support staff, develops support policies, and ensures customer satisfactionResolves technical issues, installs hardware/software, and assists users with technical problems

The main difference is that the Help Desk Support Manager oversees the support team and manages support operations, while the Help Desk Technician focuses on providing direct technical support to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and process management.

What cities in Nevada are hiring for Help Desk Support Manager jobs?

Cities in Nevada with the most Help Desk Support Manager job openings:

Infographic showing various Help Desk Support Manager job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Help Desk Specialist

Nellis Air Force Base, NV • On-site

ManTech
IT Services • 5 - 10K employees
Learn more about ManTechexternal

$48K - $81K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 22 days ago

ManTech rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Description & Requirements
Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we've been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now-protect and innovate with MANTECH!

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force / Space team at Nellis AFB.

The Computer User Support Specialist's primary function is to support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract.

Responsibilities include, but are not limited to:

  • Analytical Support: Provide analytical techniques and procedures in support of clients, systems, and networks. Consult with users to determine hardware, software, and system functionality.

  • Network, User, and Systems Support: Identify, prioritize, and resolve reported issues, including creating network user accounts and configuring email.

  • Helpdesk Support: Field user calls, determine the level of support required, and escalate/distribute calls to appropriate tiers (e.g., Tier 2, Tier 3).

  • Troubleshooting: Provide support for account management, enterprise resources application, server administration, networking, and application issues.

  • Software/Hardware Issue Resolution: Troubleshoot and resolve software, hardware, and communications issues related to supported computer workstation systems and applications.

  • Security and Monitoring: Perform security patching, document corrective actions for issues, collect system audits, and continuously monitor systems, networks, and user operations.

  • Hardware/Software Installation: Provide installation and testing of hardware and software.

Minimum Qualifications: 

  • High School Diploma

  • 2+ years direct/related experience

  • Active / valid DoD 8140 IAT-II certification

  • Demonstrated experience as a full-service IT support team member in a Windows AD environment.

  • Experience working within an IT support team, contributing to and collaborating on daily support activities.

  • Ability to resolve, contribute to, and provide solutions for IT needs, supporting SCIF and corporate IT operations.

Clearance Requirements:

  • Must have a current/active TS/SCI

  • Willingness to submit to a polygraph

Physical Requirements:

  • The person in this position must be able to remain in a stationary position 50% of the time.

  • Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations."

  • Must be able to regularly lift up to 50 lbs


The projected compensation range for this position is $48,500.00-$81,700.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories.  In addition, MANTECH invests in its employees beyond just compensation.  MANTECH's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.

MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

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