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Help Desk Support Manager Jobs in Nevada (NOW HIRING)

Help Desk Support

Las Vegas, NV · On-site

$17 - $18/hr

Desktop Support Technician supporting an onsite enterprise device refresh/deployment initiative. * Responsible for getting LVS employees fully operational on new Windows 11 endpoints and iOS devices ...

New

Manage, mentor, coach, and support a team of Help Desk Technicians. * Conduct onboarding, quarterly check-ins, and annual performance reviews. * Foster a positive, customer-focused service culture.

Help Desk Supervisor

Las Vegas, NV · On-site

$55K - $65K/yr

Manage rostering and workforce planning to ensure consistent 24/7 coverage, including covering ... Support recruitment, onboarding, and training of new Help Desk team members. This position operates ...

Help Desk Supervisor

Las Vegas, NV · On-site

$55K - $65K/yr

Manage rostering and workforce planning to ensure consistent 24/7 coverage, including covering ... Support recruitment, onboarding, and training of new Help Desk team members. This position operates ...

Help Desk Supervisor

Las Vegas, NV · On-site

$55K - $65K/yr

Manage rostering and workforce planning to ensure consistent 24/7 coverage, including covering ... Support recruitment, onboarding, and training of new Help Desk team members. This position operates ...

Help Desk Supervisor

Las Vegas, NV · On-site

$55K - $65K/yr

Manage rostering and workforce planning to ensure consistent 24/7 coverage, including covering ... Support recruitment, onboarding, and training of new Help Desk team members. This position operates ...

Help Desk Supervisor

Las Vegas, NV · On-site

$55K - $65K/yr

Manage rostering and workforce planning to ensure consistent 24/7 coverage, including covering ... Support recruitment, onboarding, and training of new Help Desk team members. This position operates ...

ROLE & RESPONSIBILITIES We are seeking a Help Desk Specialist for a state transportation agency ... all support activities and resolutions • Manage IT asset inventory including computers ...

Help Desk II

Las Vegas, NV · On-site

$19 - $25.75/hr

Help Desk II Job Responsibilities: * Own escalated incidents and service requests involving ... Windows endpoints, endpoint management, remote support, and common business applications.

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... Provide support for account management, enterprise resources application, server administration ...

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... Provide support for account management, enterprise resources application, server administration ...

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... Provide support for account management, enterprise resources application, server administration ...

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... Provide support for account management, enterprise resources application, server administration ...

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... Provide support for account management, enterprise resources application, server administration ...

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... Provide support for account management, enterprise resources application, server administration ...

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Help Desk Support Manager information

What is the difference between Help Desk Support Manager vs Help Desk Technician?

AspectHelp Desk Support ManagerHelp Desk Technician
CredentialsTypically requires a bachelor's degree in IT or related field; certifications like HDI Support Center Manager or ITIL are commonUsually requires a high school diploma or associate degree; certifications like CompTIA A+ or HDI Support Technician are common
Work EnvironmentOversees support teams, manages workflows, and handles escalations in an office or call center settingProvides technical support directly to end-users, often in an office or remote environment
ResponsibilitiesManages support staff, develops support policies, and ensures customer satisfactionResolves technical issues, installs hardware/software, and assists users with technical problems

The main difference is that the Help Desk Support Manager oversees the support team and manages support operations, while the Help Desk Technician focuses on providing direct technical support to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and process management.

What cities in Nevada are hiring for Help Desk Support Manager jobs?

Cities in Nevada with the most Help Desk Support Manager job openings:

Infographic showing various Help Desk Support Manager job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Help Desk Support

Las Vegas, NV • On-site

Collabera
IT Services • 5 - 10K employees

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Pay Range: $17/hr. - $18/hr.
 
Mission:
  • Desktop Support Technician supporting an onsite enterprise device refresh/deployment initiative.
  • Responsible for getting LVS employees fully operational on new Windows 11 endpoints and iOS devices, from provisioning through configuration and troubleshooting.
Day to Day:
  • Deliver, replace, and upgrade Windows 11 endpoints and iOS devices.
  • Provision new devices and assist employees with enrollment.
  • Configure Wi-Fi, Azure MFA, SSO, M365, and Outlook.
  • Back up and migrate iOS data through OneDrive.
  • Verify applications, configurations, and peripherals are working.
  • Troubleshoot deployment issues and escalate when necessary.
  • Collect, tag, document, and process old devices.
Must Haves:
  • Hands-on desktop/PC support or deployment experience
  • Windows 11 support
  • iOS/iPhone support
  • M365/Outlook
  • Azure MFA & SSO
  • Device provisioning/enrollment
  • Strong end-user/customer-facing support skills
  • Basic application/peripheral troubleshooting

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.


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About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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