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Help Desk Support Manager Jobs in Missouri (NOW HIRING)

Help Desk Agent I

Saint Louis, MO ยท On-site

$15.75 - $20/hr

... management. Intratek Computer, Inc. is looking for a Help Desk Support Specialist I. If you are looking for a Help Desk Support Specialist position and if you want to work with truly good people ...

Tier II Help Desk Support

Hazelwood, MO ยท On-site

$25 - $30/hr

As a Tier 2 Help Desk Technician , you will provide advanced technical support as the Tier 2 ... Manage user accounts, passwords, permissions, and group memberships using Active Directory and/or ...

Help Desk Technician

Branson, MO

$17.75 - $24/hr

The Help Desk Technician plays an important role in providing exceptional and wide-area Help Desk ... Manage and support user creation, user email, VPN, printer configuration, and Windows file ...

Help Desk Technician

Branson, MO ยท On-site

$17.75 - $24/hr

The Help Desk Technician plays an important role in providing exceptional and wide-area Help Desk ... Manage and support user creation, user email, VPN, printer configuration, and Windows file ...

Help Desk Representative

Clinton, MO ยท Remote

$14.25 - $18.25/hr

The Help Desk Representative provides friendly, responsive first-level technology support to ... Can stay organized and responsive while managing multiple requests Key Responsibilities * Serve as ...

... Help desk support,Troubleshooting,Windows,Active directory Additional Skills & Qualifications Self Managing, excellent communications, ability to follow procedures and policies, be on time and ...

New

... Help desk support,Troubleshooting,Windows,Active directory Additional Skills & Qualifications Self Managing, excellent communications, ability to follow procedures and policies, be on time and ...

New

The Help Desk Specialist will take calls, emails, and chat messages and create tickets, provide support, and escalate those tickets as necessary. Qualifications High School Diploma Core Job Duties

Help Desk Technician (KCM)

Kansas City, MO ยท On-site

$18.50 - $25/hr

Summary The Help Desk Technician must be able to work with users of varied technical ability and ... supporting virtualization, VMware Horizon, VMware vSphere, VPN, Microsoft Endpoint Manager ...

Help Desk Technician (KCM)

Kansas City, MO ยท On-site

$18.50 - $25/hr

Summary The Help Desk Technician must be able to work with users of varied technical ability and ... supporting virtualization, VMware Horizon, VMware vSphere, VPN, Microsoft Endpoint Manager ...

Help Desk Technician (KCM)

Kansas City, MO ยท On-site

$19.50 - $26.25/hr

Description Summary The Help Desk Technician must be able to work with users of varied technical ... supporting virtualization, VMware Horizon, VMware vSphere, VPN, Microsoft Endpoint Manager ...

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Help Desk Support Manager information

What is the difference between Help Desk Support Manager vs Help Desk Technician?

AspectHelp Desk Support ManagerHelp Desk Technician
CredentialsTypically requires a bachelor's degree in IT or related field; certifications like HDI Support Center Manager or ITIL are commonUsually requires a high school diploma or associate degree; certifications like CompTIA A+ or HDI Support Technician are common
Work EnvironmentOversees support teams, manages workflows, and handles escalations in an office or call center settingProvides technical support directly to end-users, often in an office or remote environment
ResponsibilitiesManages support staff, develops support policies, and ensures customer satisfactionResolves technical issues, installs hardware/software, and assists users with technical problems

The main difference is that the Help Desk Support Manager oversees the support team and manages support operations, while the Help Desk Technician focuses on providing direct technical support to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and process management.

What cities in Missouri are hiring for Help Desk Support Manager jobs?

Cities in Missouri with the most Help Desk Support Manager job openings:

Infographic showing various Help Desk Support Manager job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Help Desk Agent I

Saint Louis, MO โ€ข On-site

INTRATEK COMPUTER INC
IT Servicesย โ€ขย 201 - 500 employees

$15.75 - $20/hr

Full-time

Medical, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Intratek Computer, Inc., a California based company, was founded and incorporated in 1989 as a computer service, support, and networking firm to provide state-of-the-art customized information technology solutions for Federal, State and County agencies, as well as leading private commercial accounts. We have comprehensive experience providing IT support services, including hardware and software support, maintenance and repair, programming, professional staffing, networking, web design and development, and helpdesk implementation and management.

Intratek Computer, Inc. is looking for a Help Desk Support Specialist I. If you are looking for a Help Desk Support Specialist position and if you want to work with truly good people, then I sincerely urge you to submit your resume today.

Employment Details:

  • Help Desk Support Specialist I
  • Richland, WA 99354
  • Long Term role
  • Monday through Thursday (4 x 10hr days)
  • Salary Depends on Experience

Full Benefits include:

  • Medical
  • Vacation Pay
  • Sick Pay
  • Holiday Pay
  • 401K

Responsibilities:

  • Assist users with desktop software installs remotely or at customer premise
  • Assist users with individual restoration of files
  • Maintain and operate the clientsโ€™ knowledge management tools
  • Maintain and operate remote assistance tools
  • Assess customer satisfaction via surveys, including questions regarding the timeliness, accuracy, resolution, and quality of service received
  • Administer network user accounts in the account management tool

Equal Opportunity Employer:

Intratek Computer Inc. is an equal opportunity employer. "All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition."