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Help Desk Supervisor Jobs in Nevada (NOW HIRING)

CTI

Information Technology Specialist

Henderson, NV · On-site

Possess 2+ years of personal computer hardware/software maintenance and Help Desk experience. USAF ... SUPERVISORY/MANAGEMENT RESPONSIBILITY None This position is conditional upon contract award.

K-1 Speed Inc

Cashier Supervisor

Las Vegas, NV · On-site

$14 - $15/hr

... front desk and café prior to opening · Instruct new customers on race package options, pricing ... · Help oversee, maintain and organize the retail and concessions areas. EDUCATION and/or ...

Dave & Buster's

Host / Front Desk

Reno, NV

$14 - $18.75/hr

Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Dave & Buster's, Inc.

Host / Front Desk

Reno, NV · On-site

$14 - $18.75/hr

Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Goldenent

Assistant Front Desk Manager

Laughlin, NV · On-site

$16 - $20/hr

Through your leadership, you help create a welcoming, efficient, and guest-focused environment that ... Essential Functions and Responsibilities: * Assist in scheduling, training, supervising, and ...

PDS Health

Coordinator, Support Centers

Henderson, NV · On-site

$17 - $22.20/hr

... Help Desk. * Establish and maintain strong relationships with internal and external customers ... Keep immediate supervisor well-informed of facility maintenance activities, actions taken, results ...

PDS Health

Coordinator, Support Centers

Henderson, NV · On-site

$17/hr

... Help Desk. * Establish and maintain strong relationships with internal and external customers ... Keep immediate supervisor well-informed of facility maintenance activities, actions taken, results ...

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Showing results 21-40

All JobsHelp Desk Supervisor JobsHelp Desk Supervisor Jobs in Nevada

Help Desk Supervisor information

See Nevada salary details

$38.2K

$85.3K

$126.8K

How much do help desk supervisor jobs pay per year?

As of Sep 5, 2026, the average yearly pay for help desk supervisor in Nevada is $85,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $101,800.00 per year, depending on experience, location, and employer.

What does a help desk supervisor do?

A Help Desk Supervisor oversees the daily operations of a help desk team, ensuring that technical support requests from users are resolved efficiently and effectively. They manage staff schedules, provide training and guidance to team members, and monitor performance metrics to maintain high service standards. Additionally, Help Desk Supervisors handle escalated issues, implement support procedures, and communicate with other departments to improve IT support processes. Their role is crucial in maintaining user satisfaction and ensuring that IT systems run smoothly.

What are the key skills and qualifications needed to thrive as a help desk supervisor?

To thrive as a Help Desk Supervisor, you need strong technical troubleshooting skills, experience with IT support processes, and typically a background in computer science or a related field. Familiarity with ticketing systems like ServiceNow or Zendesk, as well as certifications such as CompTIA A+ or ITIL, are highly valued. Leadership, conflict resolution, and excellent communication skills help you manage teams and ensure top-tier customer service. These competencies are crucial for maintaining efficient IT support operations and fostering a productive, customer-focused team environment.

What are some of the common challenges a help desk supervisor faces when managing a support team?

A Help Desk Supervisor often encounters challenges such as balancing workload distribution among team members, maintaining high levels of customer satisfaction, and ensuring timely resolution of tickets. Managing a diverse team with varying skill sets and experience can require strong communication and training skills. Additionally, supervisors must stay updated on the latest technologies and help desk best practices to implement process improvements and motivate their staff effectively.

What is the difference between Help Desk Supervisor vs Help Desk Technician?

AspectHelp Desk SupervisorHelp Desk Technician
ResponsibilitiesOversees help desk team, manages escalations, develops support processesProvides technical support, troubleshoots hardware/software issues, assists end-users
Required SkillsLeadership, communication, technical knowledge, problem-solvingTechnical troubleshooting, customer service, basic IT skills
CertificationsCompTIA A+, ITIL, management certifications often preferredCompTIA A+, HDI Support Center Analyst, basic certifications
Work EnvironmentOffice setting, team management, coordinationHelp desk or call center, direct end-user support

Help Desk Supervisors focus on managing support teams and processes, while Help Desk Technicians handle direct technical support. Both roles require technical skills and certifications, but Supervisors emphasize leadership and oversight, whereas Technicians focus on troubleshooting and customer service.

What are popular job titles related to Help Desk Supervisor jobs in Nevada?

For Help Desk Supervisor jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Help Desk Supervisor jobs in Nevada look for?

The top searched job categories for Help Desk Supervisor jobs in Nevada are:

Help Desk Supervisor jobs near you
Infographic showing various Help Desk Supervisor job openings in Nevada as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $85,315 per year, or $41 per hour.

Information Technology Specialist

CTI

Henderson, NV • On-site

Full-time

Posted 21 days ago

Job description

MINIMUM QUALIFICATIONS Education: High school diploma or equivalent required; Associate's/Bachelor's degree preferred. Training and Experience: Possess 2+ years of personal computer hardware/software maintenance and Help Desk experience. USAF communication squadron experience is highly desired.

Computer Skills: Security+ certification is required. Security Clearance: Must possess a Top-Secret clearance with SCI/SAP/SAR eligibility. DUTIES AND RESPONSIBILITIES Operate, monitor usage, maintain, and properly dispose of and replace training delivery system hardware.

Troubleshoot delivery system performance issues. Procure, install, and integrate delivery system upgrades. Recommend upgrades to delivery system software applications.

Recommend software upgrades for production of training content changes. Perform other incidental and related duties as required and assigned. SUPERVISORY/MANAGEMENT RESPONSIBILITY None This position is conditional upon contract award.

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