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Help Desk Level 1 Jobs in Portland, OR (NOW HIRING)

Varsity Tutors

CFA - Level 1 Tutor

Portland, OR · Remote

$18 - $40/hr

... CFA - Level 1 tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

TEKsystems

IT Helpdesk Manager

Portland, OR · On-site

$48 - $58/hr

Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support ... Strong IT Troubleshooting Skills (will be supervising Tier 1, 2, and 3 teams) * Bachelor's degree ...

TEKsystems

IT Helpdesk Manager

Portland, OR

$48 - $58/hr

Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support ... Strong IT Troubleshooting Skills (will be supervising Tier 1, 2, and 3 teams) * Bachelor's degree ...

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Showing results 21-40

All JobsHelp Desk Level 1 JobsHelp Desk Level 1 Jobs in Portland, OR

Help Desk Level 1 information

See Portland, OR salary details

$10

$22

$35

How much do help desk level 1 jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for help desk level 1 in Portland, OR is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $24.47 per hour, depending on experience, location, and employer.

What is a Help Desk Level 1 technician?

Help Desk Level 1 technicians are entry-level IT support professionals who serve as the first point of contact for users experiencing technical issues. They handle basic troubleshooting, resolve common hardware and software problems, and escalate more complex issues to higher-level support teams. Their primary goal is to provide quick and effective solutions to ensure minimal disruption to users. They often work through phone, email, or chat systems to assist customers.

What are the key skills and qualifications needed to thrive as a Help Desk Level 1 technician, and why are they important?

To thrive as a Help Desk Level 1 technician, you need foundational knowledge of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or CompTIA A+ certification. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help in understanding user issues and delivering effective support. These capabilities are crucial for resolving technical problems efficiently, ensuring user satisfaction, and maintaining business operations.

What are the most common challenges faced by Help Desk Level 1 technicians, and how can they be addressed?

Help Desk Level 1 technicians often encounter challenges such as managing high ticket volumes, troubleshooting a wide range of technical issues with limited information, and communicating effectively with users who may not be tech-savvy. To address these challenges, strong organizational skills, continuous learning, and a customer-focused attitude are essential. Collaborating closely with other IT team members and utilizing a clear escalation process can also help resolve complex issues efficiently, ensuring a positive user experience while building valuable technical and communication skills.

What is the difference between Help Desk Level 1 vs Help Desk Technician?

AspectHelp Desk Level 1Help Desk Technician
CertificationsCompTIA A+, HDI-CSRCompTIA A+, HDI-CSR (often similar)
Work EnvironmentEntry-level support, basic troubleshootingSupport roles, troubleshooting, customer assistance
ResponsibilitiesInitial contact, basic issue resolutionIssue diagnosis, escalation, customer communication

Help Desk Level 1 and Help Desk Technician roles often overlap in certifications and work environment. Level 1 typically handles basic support and initial contact, while Help Desk Technicians may perform more detailed troubleshooting. Both roles are essential in IT support teams, with similar qualifications and responsibilities focused on customer assistance and issue resolution.

What are popular job titles related to Help Desk Level 1 jobs in Portland, OR?

For Help Desk Level 1 jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Help Desk Level 1 jobs in Portland, OR look for?

The top searched job categories for Help Desk Level 1 jobs in Portland, OR are:

Help Desk Level 1 jobs near you
Infographic showing various Help Desk Level 1 job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $45,979 per year, or $22.1 per hour.

Level 1 Veterinary Assistant

DoveLewis Veterinary Emergency and Specialty Hospital

Portland, OR • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

DoveLewis Veterinary Emergency and Specialty Hospital is hiring for full-time Level 1 Veterinary Assistants to join our Outpatient Services Team (ER, ICU, Urgent Care). We are hosting in-person interviews on September 2nd and 3rd to meet candidates.
If you are passionate about veterinary medicine and thrive in a fast-paced, high volume environment then a position as a Veterinary Assistant Level 1 (VA1) may be the perfect position for you!
About This Position:
As a Veterinary Assistant Level 1 (VA1) you are responsible for providing our clients with a top-notch experience as well as assisting veterinarians and technicians with animal restraint, triaging incoming patients, procedures, maintaining a clean and sterile work environment, stocking the hospital, measuring and assessing patient vital signs, running diagnostic lab work, providing aftercare for deceased animals, and performing surgery prep and assisting in life-saving surgical procedures. This position builds on the skills developed as a Kennel Assistant while increasing your responsibility for client interactions, and more advanced technical skills including restraining animals for procedures, helping with lab work, and triaging and discharging patients. This is an ideal position for someone who already has some experience in the veterinary field or a high level of customer service experience and animal handling comfort in a related field such as a grooming.
Wage Range: Overnight and weekend differential pay is available for applicable shifts.
$20-$22 hourly for Veterinary Assistant Level 1
Schedule: Level 1 Veterinary Assistants work 3/4 rotating schedules with 10 hours shifts. This means you have a consistent schedule that makes planning the rest of your life easy, and you get 3 or 4 days off in a row every week! If you have other schedule needs, please feel free to reach out and start a conversation, we're always happy to discuss options.
DoveLewis is a 24/7/365 emergency hospital with day, swing, and overnight shifts and requires the ability to work at least some of every weekend and holidays.
What are we looking for in a candidate?
  • A genuine love of and respect for all animals is required, as is an appreciation of the human-animal bond.
  • A strong desire to problem solve and help others.
  • Excellent client service and teamwork skills.
  • Experience or education equivalent to a High School Diploma is required.
  • Valid Oregon or Washington driver's license for driving the DoveLewis transport van.
  • Understanding of animal behavior and knowledge of safe animal handling and transport practices.
  • 1+ year experience working in animal care work such as at a veterinary clinic, kennel, or shelter is required for our Veterinary Assistant Level 1 position.
  • Any suitable combination of experience or education may substitute for the above.

What you can look forward to at DoveLewis:
  • Advancing your emergency and critical care skillset at a teaching hospital dedicated to the growth of our employees.
  • Equitable Health Benefits including
    • Medical
    • Dental
    • Vision
    • $0 mental health copays
    • preventative care
    • LGBTQIA-friendly providers
    • options for families
  • Life Insurance
  • Flexible Spending Account (medical and dependent care)
  • Paid vacation and sick time
  • Holiday pay
  • Bereavement leave, including time off when a pet family member passes away
  • 403(b) retirement account with free financial advising available
  • Student debt repayment assistance for all employees
  • As part of a nonprofit with community-focused services your work makes a difference to the animal-loving community and to individual pet owners on a daily basis.

How to apply:
To be considered, you must complete the online application and upload a resume. Resumes received without a completed online application will not be considered.
DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug and background screening required.

Apply