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Help Desk Engineer Jobs in Dallas, TX (NOW HIRING)

E-Space

Help Desk Technician Intern

Arlington, TX

$13.50 - $18/hr

Our teams work across engineering, operations, and corporate functions to support a fast-growing, mission-driven organization. Role Overview: We're looking for an Help Desk Technician Intern to ...

E-Space

Help Desk Technician Intern

Arlington, TX · On-site

$13.50 - $18/hr

Our teams work across engineering, operations, and corporate functions to support a fast-growing, mission-driven organization. Role Overview: We're looking for an Help Desk Technician Intern to ...

Apptad, Inc.

Desk Side Support Technician

Allen, TX · On-site

$18.50 - $25/hr

Minimum bachelor's degree; with a technical major, such as engineering or computer science OR 3+years of experience in Help Desk or Desk Side Support positions with a high school diploma.

Netrio

Service Desk Analyst 2

Mckinney, TX · On-site

$19 - $26/hr

About the role The Service Desk Analyst will model the Netrio mission, vision, and values each day ... engineering practices as well as learning specific knowledge for our clients to better help to ...

Wipro Limited

SERVICE DESK ANALYST L2(CONTRACT)

Plano, TX · On-site

$35K - $76K/yr

SERVICE DESK ANALYST L2(CONTRACT) City: Plano State/Province: Texas Posting Start Date: 8/25/26 ... design, engineering, and operations, we help clients realize their boldest ambitions and build ...

Netrio

Service Desk Analyst II (Weekends)

Mckinney, TX · On-site

$19 - $26/hr

JOB SUMMARY The Service Desk Analyst 2 (weekend/day shift) will provide intermediate technical ... May also be used to support the Project Team or Network Engineers in the initial preparation of the ...

Netrio

Service Desk Analyst II (Weekends)

Mckinney, TX · On-site

$55K - $65K/yr

JOB SUMMARY The Service Desk Analyst 2 (weekend/day shift) will provide intermediate technical ... May also be used to support the Project Team or Network Engineers in the initial preparation of the ...

myIT com

Systems Engineer

Bedford, TX · On-site

Participate in meetings and train Help Desk and Field Technicians. * Assist in developing client It strategies. * Assist Help Desk Technicians, Field Technicians and Field Engineers with support ...

myIT.com

Systems Engineer

Bedford, TX · On-site

Participate in meetings and train Help Desk and Field Technicians. * Assist in developing client It strategies. * Assist Help Desk Technicians, Field Technicians and Field Engineers with support ...

myIT com

Systems Engineer

Bedford, TX

Participate in meetings and train Help Desk and Field Technicians. * Assist in developing client It strategies. * Assist Help Desk Technicians, Field Technicians and Field Engineers with support ...

IPRO Media

Be Seen First

MSP Systems Engineer

Van Alstyne, TX · On-site

$100K - $140K/yr

Provide advanced escalation support to Help Desk Technicians and Systems Administrators * Mentor ... Sales Engineering Required Qualifications * 10+ years of experience in an MSP environment or ...

H Mart

Facility Management Coordinator

Carrollton, TX · On-site

$50K - $70K/yr

This role oversees daily help desk operations, ensuring service requests are promptly assigned ... Engineering Major or related field * Good communication skills to negotiate with vendors and speak ...

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Showing results 41-60

All JobsHelp Desk Engineer JobsHelp Desk Engineer Jobs in Dallas, TX

Help Desk Engineer information

See Dallas, TX salary details

$23.3K

$61.5K

$92.4K

How much do help desk engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for help desk engineer in Dallas, TX is $61,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $71,500.00 per year, depending on experience, location, and employer.

What is a help desk engineer?

Help Desk Engineers are IT professionals who provide technical support and troubleshooting services to end users experiencing issues with computer systems, software, or hardware. They serve as the first point of contact for clients or employees seeking assistance with IT problems, responding to inquiries via phone, email, or chat. Help Desk Engineers diagnose issues, guide users through solutions, escalate complex problems to higher-level technicians, and help maintain the smooth operation of an organization’s technology infrastructure.

What are the key skills and qualifications needed to thrive as a help desk engineer?

To thrive as a Help Desk Engineer, you need a solid understanding of computer systems, troubleshooting techniques, and customer support principles, often supported by a degree in IT or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help build rapport with users and efficiently resolve issues. These skills and qualities are essential to provide timely technical support, ensure user satisfaction, and maintain smooth IT operations.

What are some common challenges help desk engineers face when supporting remote users, and how can they effectively address them?

Help Desk Engineers often encounter challenges such as troubleshooting connectivity issues, guiding users through technical steps without direct access to their devices, and managing a high volume of requests from remote employees. To address these, engineers rely on clear communication, remote desktop tools, and detailed documentation to resolve issues efficiently. Building patience and adaptability is key, as is staying updated on the latest support technologies to ensure users receive prompt and effective assistance, regardless of their location.

What is the difference between Help Desk Engineer vs Technical Support Specialist?

AspectHelp Desk EngineerTechnical Support Specialist
CertificationsCompTIA A+, Network+; Microsoft certificationsCompTIA A+, Microsoft certifications
Work EnvironmentHelp desk, IT support teams, remote and on-siteCustomer support centers, remote support, on-site
Employer & IndustryIT departments, tech companies, managed service providersIT service providers, software companies, corporate IT

Help Desk Engineers and Technical Support Specialists share similar certifications and work environments, often supporting users remotely or on-site. However, Help Desk Engineers typically handle more complex technical issues and may be involved in troubleshooting network or hardware problems, while Technical Support Specialists focus on software and application support. Both roles are essential in IT support teams, with overlapping skills but different areas of focus.

What does a help desk engineer do?

A help desk engineer provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and user training, often using remote tools and ticketing systems to resolve problems efficiently.

What cities near Dallas, TX are hiring for Help Desk Engineer jobs?

Cities near Dallas, TX with the most Help Desk Engineer job openings:

Help Desk Engineer jobs near you
Infographic showing various Help Desk Engineer job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $61,487 per year, or $29.6 per hour.

Help Desk Technician Intern

E-Space

Arlington, TX

$13.50 - $18/hr

Part-time

Medical, PTO

Re-posted 22 days ago

Job description

Ready to make connectivity from space universally accessible, secure and actionable? Then you've come to the right place!

E-Space is bridging Earth and space to enable hyper-scaled deployments of Internet of Things (IoT) solutions and services. We are building a highly-advanced low Earth orbit (LEO) space system that will fundamentally change the design, economics, manufacturing and service delivery associated with traditional satellite and terrestrial IoT systems.

We're intentional, we're unapologetically curious and we're 100% committed to innovate space-based communications and deliver actionable intelligence that will expand global economies, protect space and our planet and enhance our overall quality of life.

E-Space is building next-generation systems that combine advanced technology, collaboration, and operational excellence. Our teams work across engineering, operations, and corporate functions to support a fast-growing, mission-driven organization.
 
Role Overview:
We're looking for an Help Desk Technician Intern to support our internal IT operations and help ensure our teams have the tools and systems they need to work efficiently and securely. This internship is ideal for someone interested in IT support, systems administration, or corporate IT operations and eager to gain hands-on experience in a real-world environment.
 
You'll work closely with our IT Team, gaining exposure to user support, hardware/software management, and IT best practices. 
 
What You'll Do:
- Provide first-line IT support for employees (hardware, software, access issues)
- Assist with onboarding and offboarding (laptops, accounts, permissions)
- Troubleshoot basic network, device, and application issues
- Assist with running, labeling, and terminating network cabling as needed
- Support the installation, configuration, and basic troubleshooting of security camera systems
- Escalate unresolved issues to senior IT staff as needed
- Assist with special IT projects as needed
 
What You'll Gain
- Hands-on experience supporting a real production IT environment
- Exposure to IT operations in a growing technology company
- Mentorship from experienced IT and operations professionals
- Resume-building experience with practical, transferable skills
What We're Looking For
  • Currently pursuing (or recently completed) coursework in IT, Computer Science, Information Systems, or a related field
  • Basic understanding of computers, operating systems (Windows/macOS), and common applications
  • Interest in IT administration, systems support, or help desk work
  • Strong problem-solving skills and attention to detail
  • Good communication skills and a customer-service mindset
  • Ability to handle sensitive information responsibly
Nice To Have (No Required)
  • Experience with ticketing systems or IT support tools
  • Familiarity with Microsoft 365, Atlassian, Okta, Unifi/Cisco.
  • Basic networking or hardware troubleshooting experience
  • Prior internship, campus IT, or tech support experience
Additional Requirements
This is a fast-paced, high-impact environment - flexibility to occasionally work extended hours or weekends during critical periods is expected.
Duration - 6 Months

Why E-Space is right for you:

As a member of our team, you will play a crucial role in driving our success.  Our team members have a strong sense of dedication and responsibility; this includes a strong commitment to our mission to create an entirely new suite of global capabilities to improve lives, business efficiencies and build a smarter planet. This means that there will be times when extra hours, including nights and weekends, may be needed to meet critical deadlines and mission goals.  In return, we offer a dynamic work environment with opportunities for professional growth and development and the chance to make a meaningful impact in a high-growth industry.  

We want you to make the most of your journey at E-Space. That's why we support and invest in the physical, emotional and financial well-being of our team members and their families. Some of what you can expect when working at E-Space:

An opportunity to really make a difference
Sustainability at our core
Fair and honest workplace
Innovative thinking is encouraged
Competitive salaries
Continuous learning and development
Health and wellness care options
Financial solutions for the future
Optional legal services (US only)
Paid holidays
Paid time off

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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