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Help Desk Data Analyst Jobs in Atlanta, GA (NOW HIRING)

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Title: Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills. * Bilingual - Spanish/English * Vocational/Technical degree in computer applications ...

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

MUST have IT Help Desk Call Center exp* Skill Matrix Requried Provides technical assistance to both ... The Analyst will be responsible for escalation to the appropriate second tier support, opening ...

help desk analyst

Conyers, GA · On-site

$18 - $24.50/hr

Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent ...

New

help desk analyst

Conyers, GA · On-site

$18 - $24.50/hr

Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent ...

New

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

MUST have Call Center exp Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general ...

New

Bilingual Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Job ID: (803954) Help Desk Analyst Level 1 Location: Conyers, GA Duration: 12+ Months Client: GA DDS Onsite Role LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia*

Help Desk Analyst

Conyers, GA · On-site

$17.75 - $24.25/hr

The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent receives and ...

New

Bilingual-Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Level 1 Help Desk Analyst Location: 2206 East View Parkway Conyers, GA 30013 Duration: 06+ Months * LOCAL CANDIDATES * *MUST have IT Help Desk Call Center exp* * Provides technical assistance to both ...

Help Desk Analyst II

Conyers, GA · Hybrid

$20/hr

  • Retirement

  • PTO

T is actively seeking a Help Desk Analyst for an immediate contract engagement with our government ... Data, End-User support, Web and Executive / leadership-based positions on a full time and ...

New

Help Desk / Service Desk Analyst I

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk / Service Desk Analyst I Location: 241 Ralph McGill Blvd , Atlanta, GA 30308 Duration: 6 Months Client: Georgia Power Position Overview We are seeking a motivated Help Desk / Service Desk ...

Help Desk Analyst 2

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk Analyst 2 (689398) Location: Decatur, GA 30033 Onsite Duration: Long-Term Contract The IT Infrastructure Team is seeking an experienced, self-motivated Helpdesk Analyst II with demonstrated ...

Help Desk Analyst 1

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk Analyst 1 (765352) Local Conyers, GA LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously ...

Help Desk Analyst Level 1

Conyers, GA · On-site

$18 - $24.50/hr

Help Desk Analyst Level 1 Location: 2206 East View Parkway, Conyers, GA 30013 Duration: 12 Months *Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance ...

Help Desk Analyst (Spanish must)

Conyers, GA · On-site

$18 - $24.50/hr

Title: Help Desk Analyst Location: Conyers, GA Duration: Long Term InterviewType: In-person Required Sills: * 2+ years' experience performing as Helpdesk Technician with hands on knowledge in ...

Help Desk

Conyers, GA · On-site

$15 - $19/hr

Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent ...

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Help Desk Data Analyst information

See Atlanta, GA salary details

$13

$23

$34

How much do help desk data analyst jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for help desk data analyst in Atlanta, GA is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $25.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Data Analyst, and why are they important?

To thrive as a Help Desk Data Analyst, you need a solid background in data analysis, troubleshooting, and customer support, usually supported by a degree in information technology or a related field. Familiarity with help desk ticketing systems, data visualization tools (such as Tableau or Power BI), and proficiency in Excel or SQL is commonly required. Strong communication, problem-solving abilities, and attention to detail help you efficiently address user issues and interpret data accurately. These skills are crucial for identifying trends, resolving technical problems quickly, and improving overall IT support operations.

How does a Help Desk Data Analyst typically interact with other IT teams to resolve complex technical issues?

A Help Desk Data Analyst frequently collaborates with various IT teams, such as network administrators, software developers, and system engineers, to diagnose and resolve complex user issues. When a problem exceeds the scope of standard troubleshooting, the analyst escalates the issue and provides detailed data insights and reports to assist higher-level support staff. This cross-team communication not only speeds up problem resolution but also ensures that recurring issues are documented for long-term improvements. Building strong relationships with other IT professionals and maintaining clear, concise documentation are key aspects of this collaborative environment.

What does a Help Desk Data Analyst do?

A Help Desk Data Analyst is responsible for analyzing data related to help desk operations, such as ticket volumes, response times, and issue trends. They use this information to identify areas for improvement, optimize workflows, and help the support team deliver better service. By generating reports and dashboards, they provide insights that assist management in decision-making and resource allocation. Their work ultimately helps improve customer satisfaction and the efficiency of IT support processes.

What job categories do people searching Help Desk Data Analyst jobs in Atlanta, GA look for?

The top searched job categories for Help Desk Data Analyst jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Help Desk Data Analyst jobs?

Cities near Atlanta, GA with the most Help Desk Data Analyst job openings:

Infographic showing various Help Desk Data Analyst job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $48,185 per year, or $23.2 per hour.

Help Desk Analyst

Inteliblue

Conyers, GA • On-site

$18 - $24.50/hr

Contractor

Re-posted 18 days ago


Job description

Title: Help Desk Analyst
Location: Conyers, GA
Duration: Long Term
Interivew Type: WebEx
 
Required Skills.
  • Bilingual - Spanish/English
  • Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college.
  • Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
  • Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA’s until resolved.
 
Thanks,
Bob.

Inteliblue logo

About Inteliblue

Sourced by ZipRecruiter

Welcome to InteliBlue, and thank you for taking the time to visit our site! Did you know that having a Professional website can help you increase sales and expose you to thousands of new clients. So now ask yourself this question, Can I afford NOT to have a professional website? Our methodology is quite simple, We Strive to make technology work for our clients and NOT vice versa. This methodology helps guide us develop solutions that actually and practically work for our clients and hence make a direct impact on the way clients conduct their business.

Company size

11 - 50 Employees

Headquarters location

Little Rock, AR, US

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