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Help Desk Cybersecurity Jobs (NOW HIRING)

Harbor IT

Help Desk I

Graham, NC · On-site

$16 - $21.75/hr

... cutting edge Cybersecurity, IT, and Cloud Services to a diverse portfolio of clients. We pride ... Help Desk 1 Technician Remote -but must be located in or near Graham NC. Company Overview: Harbor ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.) * Meet SLA's, KPI's and ... HELP DESK TECHNICIAN LOCATION: Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST Monday ...

vTech Solution

Help Desk Analyst

Machias, ME · On-site

$23.75 - $32.50/hr

Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 ... network security , and cybersecurity . Their primary focus is on providing human-centered ...

Crowdstaffing

Help Desk Support

Denver, CO

$20.50 - $27.75/hr

... Desk, and Mainframe. Due to the importance of this position, it is expected that a person ... employment with OIT. CYBER SECURITY Contract staff is required to observe the Colorado ...

Trace Systems

Help Desk Specialist II

Washington, DC · On-site

Help Desk Specialist II Job Location: Naval Research Lab, Washington, DC Job Responsibilities Join ... We provide cybersecurity, intelligence, communications, networking and information technology ...

Trace Systems

Help Desk Specialist II

Washington, DC · On-site

Help Desk Specialist II Job Location: Naval Research Lab, Washington, DC Job Responsibilities Join ... We provide cybersecurity, intelligence, communications, networking and information technology ...

Ampcus Inc

Help Desk Specialist

Washington, DC · On-site

They are seeking a Help Desk Specialist to provide support to internal customers both onsite and ... Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.

Purposelink Recruitment

IT Help Desk

Ann Arbor, MI · On-site

Help Desk Support (2+ years) NOT looking for Cyber security * Microsoft Windows (2+ years) * Active Directory (1+ years) * Citrix (1+ years) * 2+ years of experience in ANY of the following:

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Help Desk Cybersecurity information

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$14

$24

$35

How much do help desk cybersecurity jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for help desk cybersecurity in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What are popular job titles related to Help Desk Cybersecurity jobs?

For Help Desk Cybersecurity jobs, the most frequently searched job titles are:

Help Desk Technician

Thomaston, GA • On-site

Upson Regional Medical Center
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Upson Regional Medical Centerexternal

$16 - $21.50/hr

Full-time

Posted 5 days ago

Upson Regional Medical Center rating

6.2

Company rating: 6.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Position Summary

The Help Desk Technician provides technical support and assistance to end users for hardware, software, network, and enterprise application-related issues. This position is responsible for installing, configuring, troubleshooting, maintaining, and supporting technology systems throughout the organization. The Help Desk Technician serves as a key resource in ensuring the reliable operation of information technology systems while delivering exceptional customer service and support to employees throughout the organization.

Minimum Qualifications:

Education and Experience

  • Associate degree in Information Technology, Computer Science, Information Systems, or a related field; or
  • Minimum of five (5) years of progressively responsible experience in Information Technology, Help Desk, Desktop Support, or related technical support roles; or
  • An equivalent combination of education, technical certifications, and relevant work experience.

Preferred Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
  • Industry certifications such as CompTIA A+, Network+, Security+, Microsoft, ITIL, or equivalent.
  • Experience supporting Microsoft 365, Active Directory, Microsoft Entra ID, and endpoint management solutions.
  • Experience with ticketing and IT Service Management (ITSM) systems.
  • Experience in a healthcare environment preferred.

Required Knowledge, Skills, and Abilities

Technical Knowledge

  • Microsoft Windows desktop operating systems.
  • Microsoft 365 applications, including Outlook, Teams, OneDrive, Word, and Excel.
  • Active Directory and user account administration.
  • Basic understanding of Microsoft Server operating systems.
  • Networking concepts include TCP/IP, DNS, DHCP, VPN, and wireless networking.
  • Desktop hardware, software, printer, and mobile device support.
  • Cybersecurity best practices and endpoint protection solutions.
  • Service desk and ticket management systems.

Professional Skills

  • Strong customer service orientation with a commitment to user satisfaction.
  • Excellent verbal and written communication skills.
  • Strong troubleshooting, analytical, and problem-solving abilities.
  • Attention to detail and accuracy.
  • Effective organizational and time-management skills.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Ability to work independently and collaboratively within a team environment.
  • Strong documentation and knowledge-sharing skills.
  • Patience, professionalism, and adaptability when supporting users with varying technical skill levels.

Physical Requirements

  • Ability to lift and transport equipment weighing up to 50 pounds.
  • Ability to travel between organizational facilities to provide technical support.
  • Ability to work at a computer workstation for extended periods.
  • Ability to perform equipment installation and maintenance activities in a variety of work environments.

What Upson Regional Medical Center employees say

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