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Help Desk Customer Service Representative Jobs (NOW HIRING)

Veredus - DC

Teir 1 Help Desk

Herndon, VA · On-site

$20.50 - $27.75/hr

Work with technical, customer service or development staff to resolve recurring problems and issues ... Representative

Dakota Supply Group

Help Desk Manager

Plymouth, MN · On-site

$83K - $139K/yr

Lead, coach, mentor, and develop the Help Desk team to ensure strong technical capability, customer service, accountability, and professional growth. * Establish and maintain operating standards ...

STI

Help Desk

Trenton, NJ · On-site

$20 - $27/hr

... help desk support to all customers and users. • Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests ...

Home - ARETEC

CBP Technology Service Desk

Ashburn, VA · On-site

Minimum 1 year of experience providing IT help desk, service desk, or technical customer support ... HDI Customer Service Representative (CSR) certification. * Experience supporting the Automated ...

BTI

Help Desk Manager

Washington, DC · On-site

Prepare operational reports and management briefings addressing ticket volume, service-level compliance, open and aging tickets, escalations, staffing, customer-service issues, and overall help desk ...

Infojini Inc

HELP DESK

Washington, DC

$23.25 - $31.75/hr

Company Description Infojini Consulting is a full service IT consulting, services, and staffing ... customer base including fortune 100 companies and most state and federal agencies such as State of ...

Just Ant Inc

Customer Service Rep

Mahopac, NY · On-site

$20 - $30/hr

Customer Service Representative -- ProboTalent Job Summary ProboTalent is on a mission to transform ... with CRM or help desk tools (e.g., HubSpot, Zendesk, Salesforce) Why ProboTalent? Be part of a ...

Centstone

Help Desk Technician

Hartford, CT · On-site

$20 - $25/mo

Help Desk Technician Location: Onsite - Hartford, Connecticut Employment Type: W2 Only Work ... Strong customer service, communication, and problem-solving skills * Ability to follow procedures ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$70K - $77K/yr

Provide service desk support to all customer IT groups for both unclassified and classified ... Coordinate with the Customer's Representatives to resolve events, incidents and problems in ...

Base2 Solutions

Help Desk Lead

Miami, FL · On-site

Help Desk Lead Base-2 Solutions is seeking a Help Desk Lead to support USSOUTHCOM J26 ENHANCED ... Provide strong customer service, team leadership, and incident resolution. Required Qualifications

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$70K - $77K/yr

Provide service desk support to all customer IT groups for both unclassified and classified ... Coordinate with the Customer's Representatives to resolve events, incidents and problems in ...

City of New York

Help Desk Level 1 Representative

Manhattan, NY · On-site

$19.25 - $24.75/hr

The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under ...

City of New York

Help Desk Level 1 Representative

Manhattan, NY · On-site

$19.25 - $24.75/hr

The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under ...

Innosoul inc

Help Desk Analyst

Raleigh, NC · On-site

$20 - $27.25/hr

Highly desired 1 Years Experience in phone-based Customer Service focused roles, being able to think and respond quickly to customer questions. Required 7 Years Description: CWS/PATH NC Help Desk ...

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Help Desk Customer Service Representative information

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How much do help desk customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for help desk customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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For Help Desk Customer Service Representative jobs, the most frequently searched job titles are:

Help Desk Customer Service Representative jobs near you
Infographic showing various Help Desk Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

IT Help Desk Representative (59526)

Farmington, MO • On-site

First State Community Bank
Commercial Banking • 501 - 1,000 employees
Learn more about First State Community Bankexternal

$15.50 - $20/hr

Full-time

Retirement

Re-posted 14 days ago

Job description

IT Help Desk Representative

Make a Positive Impact

First State Community Bank is looking for an IT Help Desk Representative to serve as the first point of contact for end users seeking technical assistance. The Help Desk Representative position will assist remote troubleshooting and diagnostics to facilitate appropriate resolutions.

An excellent Help Desk Representative must have basic technical knowledge, patience and the ability to communicate effectively to understand the problem and explain its solution.

Responsibilities in Accordance with Our Corporate Values

Professionalism

  • Serve as the first point of contact for end users seeking technical assistance
  • Perform remote troubleshooting and provide clear instructions

Accountability

  • Provide accurate information on IT products or services
  • Direct unresolved issues to the next level of support personnel
  • Record events and problems and log their resolutions

Initiative

  • Determine the best solution based on the issue and details provided by end users
  • Follow-up and update the end user's status and information

Adaptability

  • Walk end users through the problem-solving process

What You Can Expect

  • Competitive pay and benefits package - with variable compensation program based on team performance
  • 401(k) with generous employer match benefit
  • Helpful, qualified, and available leadership
  • A caring, stable work environment

Qualifications

  • Proven experience as help desk representative or other end users support role
  • Ability to diagnose and resolve basic computer/technical issues
  • Good understanding of computer systems, mobile devices and other tech products
  • Proficiency in English
  • Excellent communication skills
  • Customer-oriented and cool-tempered

Additional Information

Being a First Stater...

Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.

Do you have what it takes to be a First Stater?

Make a Difference - Apply Now!

First State Bancshares, Inc, is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.

Apply