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Help Desk Associate Jobs in Winchester, TN (NOW HIRING)

Planet Fitness

Service Desk

Shelbyville, TN · On-site

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Tullahoma, TN

$12.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Tullahoma, TN · On-site

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Tullahoma, TN · On-site

$12.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Tullahoma, TN · On-site

$12.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Tullahoma, TN

$12.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Shelbyville, TN · On-site

$12.50 - $12.75/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Shelbyville, TN

$12.50 - $12.75/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk Overnight

Tullahoma, TN · On-site

$13.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk Overnight

Tullahoma, TN

$13.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk Overnight

Tullahoma, TN · On-site

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Hampton Inn Kimball

Housekeeping Inspector

Kimball, TN

$13.75 - $16.50/hr

Our property associates are a highly team-focused group bringing out the uniqueness of each ... The Housekeeping Supervisor is responsible for helping to ensure the housekeeping staff maintains ...

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Winchester, TN

Help Desk Associate information

See Winchester, TN salary details

$12

$18

$28

How much do help desk associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for help desk associate in Winchester, TN is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.58 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Winchester, TN?

The most popular types of Help Desk jobs in Winchester, TN are:

What are popular job titles related to Help Desk Associate jobs in Winchester, TN?

For Help Desk Associate jobs in Winchester, TN, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Winchester, TN look for?

The top searched job categories for Help Desk Associate jobs in Winchester, TN are:

What cities near Winchester, TN are hiring for Help Desk Associate jobs?

Cities near Winchester, TN with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Winchester, TN as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,214 per year, or $18.4 per hour.

Tier 1 Help Desk Specialist

Bluewater Federal Solutions, Inc.

Tullahoma, TN • On-site

$35K - $37K/yr

Full-time

Re-posted yesterday

Job description

Overview

BlueWater Federal is looking for a Tier 1 Help Desk Specialist to support the BCITS III program at Arnold AFB.

Responsibilities
  • Implement a broad set of technologies.
  • Handle phone and email support requests as an advocate for the resolution of client issues.
  • Work closely with other departments in resolving issues and fulfilling all client requests, regardless of the nature.
  • Handle problem recognition, research, isolation, resolution and follow-up for routine user problems.
  • Log and track calls using Remedy, while maintaining detailed notes of the customer's request.
  • Write or revise user training documents and procedures.
  • Evaluate and prioritize incoming work requests for assistance from clients experiencing problems with software, networking and other related technologies.
Qualifications
  • Associate degree in computer science or related field
  • Proficient working knowledge of computer systems, hardware and software
  • Proof of:
    • CompTIA Security+ CE certification
    • MTA - Windows Operating System Fundamentals
    • HDI Customer Service Representative within 180 days of employment
  • Must have an active Secret clearance or the ability to obtain one

Salary Range: $35,000 to $37,000 annually.

BlueWater Federal is proud to be an Equal Opportunity Employer.  All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.

Employment Type: FULL_TIME

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