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Help Desk Associate Jobs in Dayton, TN (NOW HIRING)

Front Desk

Cleveland, TN · On-site

$11.50 - $14.75/hr

Full/Part Time Front Desk Associate- TownePlace Suites by Marriott Hixson | Hixson, TN Location ... We are looking for Team Members to help us create that welcoming environment. Requirements * Must ...

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Cleveland, TN · On-site

$12.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

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Associates degree in IT preferred or equivalent work experience. * HS Diploma or GED required. * At ... Our mission is to help organizations modernize their technology environments while protecting them ...

Front Desk

Athens, TN · On-site

$9 - $13/hr

Position Overview The Front Desk Representative will greet and direct members, guests, and staff as ... education and new certifications, helping you stay current with the latest fitness trends.

Front Desk

Dayton, TN · On-site

$9 - $13/hr

Employee discounts Position Overview The Front Desk Representative will greet and direct members ... education and new certifications, helping you stay current with the latest fitness trends.

Front Desk

Athens, TN · On-site

$9 - $13/hr

Position Overview The Front Desk Representative will greet and direct members, guests, and staff as ... helping you stay current with the latest fitness trends. * Exclusive Discounts: As part of the team ...

Front Desk

Dayton, TN · On-site

$9 - $13/hr

Employee discounts Position Overview The Front Desk Representative will greet and direct members ... helping you stay current with the latest fitness trends. * Exclusive Discounts: As part of the team ...

Front Desk

Hixson, TN · On-site

$10 - $12/hr

We will help guests and members achieve their personal fitness goals by offering affordable prices and engaging with our superior service and sanitation. Gold's Gym Tennessee - Values · Integrity · ...

Front Desk

Hixson, TN · On-site

$10 - $12/hr

We will help guests and members achieve their personal fitness goals by offering affordable prices and engaging with our superior service and sanitation. Gold's Gym Tennessee - Values • Integrity ...

Front Desk Coordinator

Chattanooga, TN · On-site

$14 - $18/hr

Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Monday ... High School Diploma or equivalent (Associate's degree preferred) * 1-5 years of customer service ...

Front Desk Coordinator

Chattanooga, TN

$14 - $18/hr

Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Monday ... High School Diploma or equivalent (Associate's degree preferred) * 1-5 years of customer service ...

... desk systems are followed such as proper member check-In, telephone inquiries (general and sales ... to help people to ensure members' experiences are above and beyond therefore members will refer ...

... desk systems are followed such as proper member check-In, telephone inquiries (general and sales ... to help people to ensure members' experiences are above and beyond therefore members will refer ...

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Help Desk Associate information

See Dayton, TN salary details

$12

$18

$28

How much do help desk associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for help desk associate in Dayton, TN is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.91 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What job categories do people searching Help Desk Associate jobs in Dayton, TN look for?

The top searched job categories for Help Desk Associate jobs in Dayton, TN are:

What cities near Dayton, TN are hiring for Help Desk Associate jobs?

Cities near Dayton, TN with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Dayton, TN as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $38,857 per year, or $18.7 per hour.

Help Desk Support Specialist

Chattanooga, TN • On-site

$25 - $26/hr

Contractor

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.


Job description

Position Title: Help Desk Support Specialist
Location: Chattanooga, TN
Duration: 3-Month Contract, potential for extensions
Pay Rate: $25-$26/Hour
Job Description:

Insight Global is seeking a Help Desk Specialist for a top enterprise client in the Chattanooga, TN area. This individual will serve as a key member of the IT support team, providing technical assistance to end users through phone, chat, and ticketing platforms. The ideal candidate is customer-focused, technically savvy, and motivated to tackle new challenges while delivering exceptional service. Responsibilities include account management, troubleshooting technical issues, supporting enterprise service desk operations, and adhering to ITIL-based best practices. This is an excellent opportunity for someone with a strong technical support background who enjoys working in a fast-paced environment and making a direct impact on the end-user experience.
Day-to-Day:

  • Deliver IT support via phone, chat, and ticketing portal
  • Manage user accounts and access-related requests
  • Troubleshoot and resolve incoming technical support tickets
  • Escalate issues appropriately when necessary
  • Follow ITIL-based service desk standards and processes
  • Communicate updates, resolutions, and issue status to team members and end users
  • Maintain accurate documentation within the ticketing system
  • Support enterprise-wide service desk operations


Must-Haves:

  • Associate's or Bachelor's degree in Business, Information Technology, or related field
    • Equivalent combination of education and experience accepted
  • 2+ years of technical support/help desk experience
  • Experience working with Active Directory
  • Knowledge of common ticketing systems/tools
  • Strong communication and customer service skills
  • Self-starter with a proactive, problem-solving mindset
  • Ability to manage and prioritize incoming support requests


Plusses:

  • Experience handling Tier 1 escalations
  • Asset Management experience
  • Familiarity with ITIL-based service desk processes and best practices