ZipRecruiter

Log In

1

Help Desk Associate Jobs in Uxbridge, MA (NOW HIRING)

Playbook

Front Desk Associate (Contractor)

Boston, MA

$25/hr

Your mission as a Front Desk Associate, is to serve as the face of the Summer Street Squash Club ... Help ensure smooth day-to-day operations by collaborating with the club team. Requirements: * High ...

Playbook

Front Desk Associate (Contractor)

Boston, MA · On-site

$25/hr

Your mission as a Front Desk Associate, is to serve as the face of the Summer Street Squash Club ... Help ensure smooth day-to-day operations by collaborating with the club team. Requirements: * High ...

Playbook

Front Desk Associate (Contractor)

Boston, MA

$25/hr

Your mission as a Front Desk Associate, is to serve as the face of the Summer Street Squash Club ... Help ensure smooth day-to-day operations by collaborating with the club team. Requirements: * High ...

WeWork

Front Desk Associate, 501 Boylston St

Boston, MA · On-site

$15.25 - $19.50/hr

Help ensure your building is fully operational and make adjustments when needed. * Take direction from the Community Associate, Community Lead and the Community Manager to support the Community Team ...

WeWork

Front Desk Associate, 501 Boylston St

Boston, MA

$21 - $22/hr

Help ensure your building is fully operational and make adjustments when needed. * Take direction from the Community Associate, Community Lead and the Community Manager to support the Community Team ...

PB consulting

Helpdesk Administrator

Auburndale, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Medfield, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Dover, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Westwood, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

previous pagenext page

Showing results 21-40

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Uxbridge, MA

Help Desk Associate information

See Uxbridge, MA salary details

$14

$22

$34

How much do help desk associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for help desk associate in Uxbridge, MA is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.66 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What cities near Uxbridge, MA are hiring for Help Desk Associate jobs?

Cities near Uxbridge, MA with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Uxbridge, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $45,786 per year, or $22 per hour.

Front Desk Associate

Ocean State School Of Gymnastics

Lincoln, RI • On-site

$12.75 - $16.50/hr

Part-time

Retirement, PTO

Re-posted 7 days ago

Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Paid time off
  • 401(k) matching

Ocean State School of Gymnastics Center is looking for a friendly, organized, and dependable Front Desk Team Member to join our OSSG family. This person is often the first face families see when they walk through our doors and plays an important role in creating a welcoming, helpful, and professional experience for all students, parents, and visitors.
Job Summary
The Front Desk Team Member is responsible for greeting families, answering questions, assisting with enrollments, managing phone calls and emails, supporting daily office operations, and helping maintain clear communication between families, coaches, and management.
Responsibilities
  • Greet students, families, and visitors in a warm and professional manner
  • Answer phone calls, emails, and parent questions promptly and clearly
  • Assist families with class information, trials, enrollments, billing questions, and schedule changes
  • Help new families understand OSSG programs, policies, and membership options
  • Communicate important information to coaches, managers, and families
  • Maintain accurate records in the customer management system
  • Process payments, update accounts, up sell events/programs and assist with invoices when applicable
  • Keep the lobby/front desk area clean, organized, and welcoming
  • Follow all OSSG policies regarding safety, confidentiality, and customer communication
  • Assist with social media, flyers, or announcements as needed.

Qualifications
  • Previous front desk, receptionist, or administrative experience preferred
  • Experience working with children, families, or in a youth activity setting is a plus
  • Strong attention to detail when entering information, taking payments, and updating accounts
  • Ability to handle confidential family, student, and billing information professionally
  • Comfortable learning and using class management software, email, and basic office programs in a MAC System.
  • Ability to prioritize tasks during busy class times
  • Professional phone etiquette and clear written communication skills
  • Ability to work independently while also being part of a team
  • Ability to handle parent concerns with patience, kindness, and professionalism
  • Comfortable enforcing gym policies in a firm but friendly way
  • Flexible availability, including Saturdays as needed
  • Basic math skills for payments, invoices, and account balances
  • Experience with customer service or sales is a plus
  • Friendly and welcoming personality
  • Commitment to creating a positive experience for every family who walks through the door
  • Must be able to pass a Background Check required by our membership with USAG.