Schenectady, NY · On-site
$18.50 - $19.25/hr
... will help create a fun and positive welcoming environment for all those who come to the JCC. The Front Desk Associate will present an appearance and an image consistent with the Schenectady JCC ...
Schenectady, NY · On-site
$18.50 - $19.25/hr
... will help create a fun and positive welcoming environment for all those who come to the JCC. The Front Desk Associate will present an appearance and an image consistent with the Schenectady JCC ...
$15.50 - $17/hr
... Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk ...
$15.50 - $17/hr
... Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk ...
$15.50 - $16.50/hr
... Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk ...
$15.50 - $16.50/hr
... Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk ...
Latham, NY · On-site
$21 - $34/hr
Associate or Bachelor's degree in a computer science related discipline. * Minimum of 2 years experience in a related help desk role; experience in a primary health care practice is highly desirable
Latham, NY · On-site
$21 - $34/hr
Associate or Bachelor's degree in a computer science related discipline. * Minimum of 2 years experience in a related help desk role; experience in a primary health care practice is highly desirable
$15.50 - $16.50/hr
... Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk ...
$15.50 - $16.50/hr
... Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk ...
$21 - $34/hr
Associate or Bachelor's degree in a computer science related discipline. * Minimum of 2 years experience in a related help desk role; experience in a primary health care practice is highly desirable
$21 - $34/hr
Associate or Bachelor's degree in a computer science related discipline. * Minimum of 2 years experience in a related help desk role; experience in a primary health care practice is highly desirable
Guilderland, NY · On-site
$14.75 - $18.75/hr
Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...
Guilderland, NY · On-site
$14.75 - $18.75/hr
Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...
Albany, NY · On-site
$14 - $17.75/hr
Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...
Albany, NY · On-site
$14 - $17.75/hr
Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...
$14 - $17.75/hr
Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...
$14 - $17.75/hr
Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...
$14 - $17.75/hr
Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...
$14 - $17.75/hr
Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...
$14 - $17.75/hr
Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...
$14 - $17.75/hr
Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...
$80K - $110K/hr
We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... Preferred Qualifications Associate degree in Information Technology, Computer Science, or a related ...
Quick apply
$80K - $110K/hr
We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... Preferred Qualifications Associate degree in Information Technology, Computer Science, or a related ...
Albany, NY · Remote
$21 - $28.75/hr
Associate's or Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). * Experience as an IT support/help desk role. * Working knowledge of Windows and Mac operating ...
Quick apply
Albany, NY · Remote
$21 - $28.75/hr
Associate's or Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). * Experience as an IT support/help desk role. * Working knowledge of Windows and Mac operating ...
Albany, NY · On-site
$14 - $17.75/hr
We are passionate about helping our clients look and feel their best, and we are committed to excellence in every service we provide. The Front Desk Associate needs to be highly organized and ...
Albany, NY · On-site
$14 - $17.75/hr
We are passionate about helping our clients look and feel their best, and we are committed to excellence in every service we provide. The Front Desk Associate needs to be highly organized and ...
$20.25 - $27.75/hr
Helpdesk Associate Analyst Duration: 9+ months (Possible Extensions) Location: Albany, NY - 12211 ... Phone Based Support Answer incoming client calls on a wired headset at your desk, average 25-40 ...
$20.25 - $27.75/hr
Helpdesk Associate Analyst Duration: 9+ months (Possible Extensions) Location: Albany, NY - 12211 ... Phone Based Support Answer incoming client calls on a wired headset at your desk, average 25-40 ...
Schenectady, NY · On-site
$60K - $62K/yr
Service Desk Analyst Pay Status and Classification: Exempt, Regular full-time, In-Person. This ... Bachelor's degree in a related field, or an Associate's degree combined with relevant professional ...
Schenectady, NY · On-site
$60K - $62K/yr
Service Desk Analyst Pay Status and Classification: Exempt, Regular full-time, In-Person. This ... Bachelor's degree in a related field, or an Associate's degree combined with relevant professional ...
Schenectady, NY · On-site
$60K - $62K/yr
Service Desk Analyst Pay Status and Classification: Exempt, Regular full-time, In-Person. This ... Bachelor's degree in a related field, or an Associate's degree combined with relevant professional ...
Schenectady, NY · On-site
$60K - $62K/yr
Service Desk Analyst Pay Status and Classification: Exempt, Regular full-time, In-Person. This ... Bachelor's degree in a related field, or an Associate's degree combined with relevant professional ...
Albany, NY · On-site
$33 - $36/hr
In this role as a Customer Support Associate, under the direction of the Help Desk Lead and the Project Manager, you will perform Help Desk user support, coordination, and triage for users of the UAS ...
Quick apply
Albany, NY · On-site
$33 - $36/hr
In this role as a Customer Support Associate, under the direction of the Help Desk Lead and the Project Manager, you will perform Help Desk user support, coordination, and triage for users of the UAS ...
Cohoes, NY · On-site
$21.50/hr
Associate degree in Computer Science or related field (preferred) * Industry Recognized certifications ore equivalent experience also considered. * Minimum 2 years in a help desk * Intermediate Excel ...
Cohoes, NY · On-site
$21.50/hr
Associate degree in Computer Science or related field (preferred) * Industry Recognized certifications ore equivalent experience also considered. * Minimum 2 years in a help desk * Intermediate Excel ...
Albany, NY · On-site
$46K - $55K/yr
Complete Network is looking for a support desk technician with an Associates or Bachelors degree in computer science or IT and two to five years of experience. This is a level 1-2 support desk ...
Albany, NY · On-site
$46K - $55K/yr
Complete Network is looking for a support desk technician with an Associates or Bachelors degree in computer science or IT and two to five years of experience. This is a level 1-2 support desk ...
$13.95 - $15.60
12% of jobs
$17.05 is the 25th percentile. Wages below this are outliers.
$15.60 - $17.25
15% of jobs
The median wage is $18.86 / hr.
$17.25 - $18.90
24% of jobs
$18.90 - $20.55
13% of jobs
$20.55 - $22.20
9% of jobs
$22.50 is the 75th percentile. Wages above this are outliers.
$22.20 - $23.85
16% of jobs
$23.85 - $25.50
5% of jobs
$25.50 - $27.15
2% of jobs
$27.15 - $28.80
3% of jobs
$28.80 - $30.45
0% of jobs
$30.45 - $32.10
1% of jobs
$13
$20
$32
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
Salary Range $18.50 - $19.25 Hourly
Position Type Full Time
Education Level None
Travel Percentage None
Description
Job Summary
Under the direct supervision of the Membership Associate, the Front Desk Associate will help create a fun and positive welcoming environment for all those who come to the JCC. The Front Desk Associate will present an appearance and an image consistent with the Schenectady JCC culture and expectations. Must possess mature judgment and sound decision-making.
General Duties
Serve as the first point of contact for all members, prospective members, program participants and vendors.
Monitor entrance through lobby doors.
Process member account information using the DAXKO Operating System, including payments and program registration.
Process new memberships including making photo ID badges and orienting members to use of facilities.
Answer all incoming calls, assist caller with questions they may have and/or routing those calls to appropriate recipients.
Keep track of current and upcoming events.
Become knowledgeable of all programs and services the SJCC offers for all departments.
Assist parents at afternoon/evening pick up for the after school program using walkie when necessary.
General office tasks which may include copying and filing.
Attend appropriate staff meetings.
All other duties as assigned.
Qualifications
Minimum Qualifications
Reliable, professional, energetic, and friendly.
1 year of customer service experience.
Computer literate - must be proficient in the Microsoft Office Suite.
Ability to work as a part of a team in a fast-paced environment.
Ability to give clear direction.
Ability to sit for long periods of time.
Ability to enter information accurately into different systems.
Ability to explain upcoming or current programs to members and community members.
We offer competitive wages and free membership.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. This job description is to be used as a guideline to describe the current functions and requirements of the position. The job description may change at any time based on business needs and/or job reorganization.
We are an equal opportunity employer. As such, employment decisions are based on merit, qualifications and abilities.
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Fitness and sports centers
11 - 50 Employees
Schenectady, NY, US
1921
