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Help Desk Associate Jobs in Pocatello, ID (NOW HIRING)

Warehouse Part Time Days

Pocatello, ID · On-site

$15.75 - $18.75/hr

For thousands of Lowe's associates, we're the beginning of all types of careers that help improve ... Advantages This Warehouse Part-Time Days associate instore role is the opposite of a desk job. You ...

Help Desk Associate information

See Pocatello, ID salary details

$14

$21

$32

How much do help desk associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for help desk associate in Pocatello, ID is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Pocatello, ID?

The most popular types of Help Desk jobs in Pocatello, ID are:

What are popular job titles related to Help Desk Associate jobs in Pocatello, ID?

For Help Desk Associate jobs in Pocatello, ID, the most frequently searched job titles are:

What cities near Pocatello, ID are hiring for Help Desk Associate jobs?

Cities near Pocatello, ID with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Pocatello, ID as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,978 per year, or $20.2 per hour.

Warehouse Part Time Days

Pocatello, ID • On-site

Phenom People
1 - 5K employees

$15.75 - $18.75/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Warehouse Part-Time Days Associate

Life. Career. Build it Together Here.

At Lowe's, we've always been more than a home improvement store. For thousands of Lowe's associates, we're the beginning of all types of careers that help improve the lives of our customers and our associates themselves. From seasonal jobs to seasoned vets, we have roles that can support your needs and aspirations. Whether you want a part-time position or a place where you can plant yourself and build your career, we have a team of associates ready to work together. Our teams' commitment to each other extends to the community as well. We believe in investing in projects, providing hands-on support, and giving millions of dollars annually to our local neighborhoods. We believe life and career are equally important at Lowe's.

As a Warehouse Part-Time Days associate, instore, you'll play a key part in connecting customers with the essential items they need to explore and embrace what's possible for their home. As a Warehouse Part-Time Days associate, instore, you will also:

  • Unload, organize, and stock Lowe's merchandise for customers.
  • Help keep the retail store running smoothly, receiving and logging Lowe's products for inventory.

We are immediately hiring for Warehouse Part-Time Days associates, instore, and bilingual applicants are encouraged to apply.

What's in It for You?

Advantages

This Warehouse Part-Time Days associate instore role is the opposite of a desk job. You'll be active, on your feet, and working in fast-paced environment. Warehouse Part-Time Days associates instore gain:

  • A 10% discount on everything at Lowe's.
  • The chance to kickstart a new career, develop intimate knowledge of Lowe's products, and master customer service skills.
  • Eligibility for performance-based bonuses.
  • A talented team who will treat you like family.
  • Access to comprehensive physical, mental, and financial benefits *.

Your Day at Lowe's

Responsibilities

  • Unload trucks.
  • Sort products in the backrooms.
  • Safely stock products on shelves.
  • Ensure aisles are clean, organized, and safe.
  • Engage customers and vendors with a friendly smile and positive attitude.

Who We're Looking for:

Minimum qualifications include:

  • You can read, write, and perform basic arithmetic (addition and subtraction).

Preferred qualifications include:

  • You've worked in restaurant, hospitality, or other warehouse jobs, and are looking for a new career in retail.
  • You have 3 months of experience operating a forklift or similar equipment.
  • You have 6 months experience working in a warehouse environment performing inventory handling and stocking.

If you join the Lowe's team, we'll teach you everything you need to be successful in your role. All you need to do is bring a winning attitude and show up ready to learn.

Bilingual, Military, and Veteran applicants are strongly encouraged to apply.

Benefits offerings change each year, and eligibility varies. For the most up-to-date breakdown of what's available to you, visit MyLowesBenefits.com.

Lowe's is committed to keeping our associates safe during this global pandemic. Consistent with CDC Guidance, we now require all associates to wear face masks while working indoors, regardless of vaccination status, and we have implemented measures to promote social distancing. We will continue to monitor the situation closely and update the mask policy when necessary.