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Help Desk Associate Jobs in Brampton, ON (NOW HIRING)

Harris

Deal Desk Contracts Administrator

Toronto, ON · On-site +1

We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... Associate degree or bachelor's degree in Business, Operations, Legal Studies, or a related field ...

Raymond James Ltd.

Bilingual Compliance Officer

Toronto, ON · On-site

CA$72K - CA$85K/yr

In addition, you will play an active role in staffing the department's "help desk" as a compliance ... We encourage our associates at all levels to: * Grow professionally and inspire others to do the ...

Walmart

General Merchandise Associate

Hamilton, ON · On-site

CA$17.75/hr

... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

Walmart

General Merchandise Associate

Oakville, ON · On-site

CA$17.75/hr

... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

Walmart

General Merchandise Associate

Oakville, ON · On-site

CA$17.75/hr

... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

Walmart

(CAN) General Merchandise Associate

Vaughan, ON · On-site

CA$17.75/hr

... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

Walmart

(CAN) General Merchandise Associate

Thornhill, ON · On-site

CA$17.75/hr

... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

Walmart

(CAN) General Merchandise Associate

Aurora, ON · On-site

CA$17.75/hr

... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

Walmart

(CAN) General Merchandise Associate

Vaughan, ON · On-site

CA$17.75/hr

... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

Proofpoint

Product Support Engineer

Toronto, ON · On-site

Help Desk Agent This role requires in-office presence 4 days a week. Your day-to-day * Provide ... Industry certifications such as AWS Certified Solutions Architect Associate, MCP, MCSA, MCSE, CCNA ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Brampton, ON

Help Desk Associate information

See Brampton, ON salary details

$11

$19

$28

How much do help desk associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for help desk associate in Brampton, ON is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $21.63 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Brampton, ON?

The most popular types of Help Desk jobs in Brampton, ON are:

What are popular job titles related to Help Desk Associate jobs in Brampton, ON?

For Help Desk Associate jobs in Brampton, ON, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Brampton, ON look for?

The top searched job categories for Help Desk Associate jobs in Brampton, ON are:

What cities near Brampton, ON are hiring for Help Desk Associate jobs?

Cities near Brampton, ON with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Brampton, ON as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $39,924 per year, or $19.2 per hour.

Deal Desk Contracts Administrator

Harris

Toronto, ON • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

81st of 247 rated software companies

Job description

ClearDATA is looking for a Deal Desk Contracts Administrator to support our Sales and Professional Services teams!We're looking for an organized, detail-oriented person who can help move managed-services, cloud-reseller, and professional-services opportunities from approved pricing through accurate contracts, Statements of Work (SOWs), signature, and internal handoff. This role administers the commercial and documentation process; it does not manage project delivery.

The role is remote and is for anyone who can work remotely in the US or Canada.

What your impact will be:

  • Manage deal-desk intake and track requests, documents, approvals, owners, customer actions, and target dates
  • Prepare standard quotes and commercial documents with Account Executives using approved pricing, templates, service tiers, and cloud-reseller terms
  • Coordinate professional-services SOW development with Sales, technical resources, and Professional Services
  • Capture agreed project scope, deliverables, milestones, assumptions, dependencies, customer responsibilities, acceptance criteria, timeline, staffing inputs, and pricing accurately in each SOW
  • Review professional-services SOWs for completeness, consistency, delivery-owner approval, and reflected scope or commercial changes before signature
  • Draft and update order forms, SOWs, amendments, change orders, renewals, repricing, and cancellation documents; check scope, pricing, billing, dates, responsibilities, and signature requirements
  • Route nonstandard pricing, contract language, security terms, and scope questions to Finance, Legal, Security/Compliance, Delivery, or Sales leadership
  • Track redlines, versions, approvals, and electronic signatures and follow up to keep deals moving
  • Maintain organized deal files and accurate opportunity, quote, contract, order, subscription, and renewal records in Salesforce
  • Prepare and audit closed-won documentation for onboarding, billing, and customer-success handoff; verify final documents match the approved deal

What we're looking for:

  • Associate degree or bachelor's degree in Business, Operations, Legal Studies, or a related field; equivalent relevant experience will be considered
  • 1-3 years of experience in sales operations, deal desk, contracts administration, order management, legal operations, customer operations, or a similar coordination role
  • Experience preparing or administering quotes, contracts, SOWs, order forms, renewals, amendments, change orders, or electronic-signature workflows
  • Strong organization, follow-through, communication, and attention to detail with the ability to manage multiple deadlines
  • Working knowledge of Salesforce or another CRM and proficiency with Microsoft Office or Google Workspace

What would make you stand out:

  • Experience with CPQ, contract lifecycle management, document repositories, or electronic-signature tools
  • Familiarity with managed services, professional-services scoping, AWS/Azure/GCP resale or marketplace programs, recurring services, or usage-based billing
  • Exposure to direct, channel, or partner-led B2B technology sales and professional-services SOW review

What success looks like:

  • Deals progress with fewer administrative delays and complete approvals, signatures, and CRM records
  • Quotes, contracts, and SOWs are accurate and consistent across documents
  • Professional-services scope is complete, internally approved, executable by Delivery, and handed off clearly to Finance and Customer Success

What we offer:

  • Comprehensive medical, dental, and vision coverage
  • A competitive compensation package
  • Tons of opportunities for career growth
  • Generous vacation (we want you to use it!)
  • A culture that values community involvement and giving back

About ClearDATA:

ClearDATA helps healthcare organizations protect sensitive data and operate cloud environments with security, compliance, managed services, and professional-services support. Our teams work with customers to simplify cloud operations while maintaining the safeguards and accountability healthcare requires.

About Harris Computer:

Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia.Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams!Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"!

  • We empower our employees to make a difference
  • We have an award-winning culture
  • We offer opportunity to learn
  • We are financially strong and we are owned by the largest software company in Canada (CSI)
  • We have fun!

Follow us on social media to learn more about our company values, culture and initiatives!

  • Instagram: @weareharris
  • LinkedIn: Harris Computer

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

Social media

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