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Help Desk Associate Jobs in Biloxi, MS (NOW HIRING)

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Leads all Store Associates in ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Leads all Store Associates in ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... The Assistant General Manager will support the General Manager to help lead and support a team ...

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... The Assistant General Manager will support the General Manager to help lead and support a team ...

See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. * Ensures scheduling and ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and ...

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Help Desk Associate information

See Biloxi, MS salary details

$12

$19

$29

How much do help desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for help desk associate in Biloxi, MS is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.39 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Biloxi, MS?

The most popular types of Help Desk jobs in Biloxi, MS are:

What are popular job titles related to Help Desk Associate jobs in Biloxi, MS?

For Help Desk Associate jobs in Biloxi, MS, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Biloxi, MS look for?

The top searched job categories for Help Desk Associate jobs in Biloxi, MS are:

What cities near Biloxi, MS are hiring for Help Desk Associate jobs?

Cities near Biloxi, MS with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Biloxi, MS as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $39,740 per year, or $19.1 per hour.

Deployed Support Specialist with Security Clearance

Beacon Hill

Pascagoula, MS • On-site

Contractor

Re-posted 26 days ago


Job description

Must Haves: Secret Clearance IAT II Certification 4 years of experience HS degree or GED Experience providing deployed support. Requires a CCT or CCST (The Cisco Certified Support Technician (CCST) is an entry-level certification validating foundational skills in IT support, networking, or cybersecurity. It acts as a stepping stone for beginners aiming for careers like Help Desk Support or IT Specialist, and prepares them for advanced certifications such as CCNA) Pluses: Microsoft or Cisco Certified Network Associate (CCNA) certification preferred Day to Day: Provide network technical advice and assistance during the planning phase of a deployment or exercise and coordinate swift solutions to networking problems during the execution phase. Provide direct computer and network support to include router, firewall, Intrusion Detection Systems/Intrusion Prevention Systems (IDS/IPS), Domain Name System (DNS), Active Directory (AD) and Exchange, configuration, installation, maintenance and troubleshooting to USMC deployed units. Assist in the development and execution of Information Assurance (IA) training for deployed units. Provide direct support to the D-30 process. Support operational requirements for the operational environment; identify required Hardware (HW) and Software (SW); submit personnel foreign country clearance requests and obtain necessary visas; document the result of the deployment in a Government-provided template with input and conduct a post-deployment review with the Government; coordinate return of any unused and reusable equipment to stock; coordinate the transportation of all HW and SW required to support contingency operations and obtain all import permits. Experience providing deployed support. Must possess an Original Equipment Manufacturer (OEM) network support certification and an Operating System (OS)/Application Certification (i.e. Microsoft/Cisco). Microsoft or Cisco Certified Network Associate (CCNA) certification preferred.