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Help Desk Associate Jobs in Albany, NY (NOW HIRING)

BEST FITNESS

FRONT DESK ASSOCIATE

Albany, NY

$15.50 - $17/hr

... Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk ...

Nesco Resource

Help Desk Analyst Tier 1 Support

Scotia, NY · On-site

$65 - $85/hr

Help Desk Analyst Location: Scotia, NY Compensation: $65,000 - $85,000 Role Summary Help Desk ... Benefits Nesco Resource offers a comprehensive benefits package for our associates, which includes ...

New

BEST FITNESS

FRONT DESK ASSOCIATE

Albany, NY

$15.50 - $16.50/hr

... Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk ...

BEST FITNESS

FRONT DESK ASSOCIATE

Schenectady, NY

$15.50 - $16.50/hr

... Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk ...

Empower Aesthetics

Front Desk Associate

Albany, NY · On-site

$17 - $21/hr

We are currently searching for a part-time Front Desk Associate for our Albany, NY location. In ... Establishing a relationship with local businesses to help expand our client base Schedule ...

Empower Aesthetics

Front Desk Associate

Albany, NY · On-site

$17 - $21/hr

We are currently searching for a part-time Front Desk Associate for our Albany, NY location. In ... Establishing a relationship with local businesses to help expand our client base Schedule ...

Empower Aesthetics

Front Desk Associate

Albany, NY · On-site

$17 - $21/hr

We are currently searching for a part-time Front Desk Associate for our Albany, NY location. In ... Establishing a relationship with local businesses to help expand our client base Schedule ...

Revel Staffing

IT Help Desk Specialist

Saratoga Springs, NY · On-site

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... Preferred Qualifications Associate degree in Information Technology, Computer Science, or a related ...

ACS Consultancy Services

Support Desk Analyst

Albany, NY · Remote

$21 - $28.75/hr

Associate's or Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). * Experience as an IT support/help desk role. * Working knowledge of Windows and Mac operating ...

Talent Software Services, Inc

Service Desk Analyst

Albany, NY · On-site

$20.25 - $27.75/hr

... use by Help Desk, other support departments, and end users. - Leads smaller size projects as directed by Management. Minimum Resource Qualifications: - Associate degree in Computer Science ...

New

DASNY (Dormitory Authority

Helpdesk Support

Albany, NY

$61K - $78K/yr

Monitor help desk ticket system and help desk mailbox; triage issues as they are received ... Associates degree plus four years of relevant experience or a High School diploma or equivalent ...

New

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Albany, NY

Help Desk Associate information

See Albany, NY salary details

$14

$21

$32

How much do help desk associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for help desk associate in Albany, NY is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Albany, NY?

The most popular types of Help Desk jobs in Albany, NY are:

What are popular job titles related to Help Desk Associate jobs in Albany, NY?

For Help Desk Associate jobs in Albany, NY, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Albany, NY look for?

The top searched job categories for Help Desk Associate jobs in Albany, NY are:

What cities near Albany, NY are hiring for Help Desk Associate jobs?

Cities near Albany, NY with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Albany, NY as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,330 per year, or $21.3 per hour.

FRONT DESK ASSOCIATE

BEST FITNESS

Albany, NY

$15.50 - $17/hr

Full-time, Part-time

Medical, Dental, Vision, Life

Re-posted 10 days ago

Job description

Are you ready to kickstart your career in the dynamic world of fitness and wellness? Best Fitness is on the lookout for passionate individuals to join our team as Part-time Front Desk Associates. This isn't just a job – it's a thrilling opportunity to grow, develop, and thrive in an industry that's all about empowering others to lead healthier and happier lives!

Why Best Fitness? At Best Fitness, we're not just a gym – we're a community. When you join our team, you're not just signing up for a position; you're embarking on a journey of personal and professional growth. Our top-tier management team all started right here at the front desk, so you know the opportunities for advancement are real. Whether it's climbing the career ladder, pursuing further education, or simply becoming the best version of yourself, we're committed to helping you reach your goals every step of the way.

What You'll Do: As a Part-time Front Desk Associate, you'll be the face of Best Fitness, delivering top-notch customer service and creating unforgettable experiences for our members. From welcoming them with a smile to providing assistance throughout their visit, you'll be their go-to person for everything they need to make the most of their time with us. But it's not just about the day-to-day tasks – it's about being a part of something bigger. You'll have the chance to get involved in community events, company initiatives, and more, all while embodying our culture of health, fitness, and camaraderie.

What We're Looking For:

  • Passion for fitness and wellness that's contagious.
  • Stellar communication skills and a knack for making people feel welcome
  • Positive attitude and a willingness to go above and beyond
  • Ability to thrive in a fast-paced, dynamic environment
  • Eagerness to learn, grow, and seize every opportunity that comes your way

Ready to Join Us? If you're ready to turn your passion for fitness into a fulfilling career, then we want to hear from you! Apply now to become a part of the Best Fitness family and take the first step toward a future full of excitement, development, and endless possibilities.

Comprehensive Benefit Package

  • Employees receive TWO! complimentary gym memberships- one for themselves and one to give away to a friend or family member.
  • Part time availability
  • Personal training certification assistance (Personal Trainers)
  • Continuing education discounts (Personal Trainers)
  • Full time employees- Health, Dental, and Vision plans
  • Short-term, Life, AD&D, and more!

Required Skills & Competencies

 • Strong verbal and written communication skills.

• Excellent customer service and interpersonal skills.

• Strong organizational and multitasking abilities.

• Proficiency in computer systems and cash handling.

• Professionalism and attention to detail.

• Basic math skills for handling transactions.

Certification & Training

• Current CPR/AED certification or willingness to obtain within 90 days of hire.

Physical Requirements

• Ability to stand and walk for extended periods.

• Ability to reach, climb, stoop, kneel, crouch, or crawl as necessary.

• Capable of lifting and carrying up to 25 pounds.

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