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Help Automotive Technical Support Jobs (NOW HIRING)

Spring Systems

Technical Support/Help Desk

Valley Stream, NY · On-site

$45K - $55K/yr

HELPFUL SKILLS: - Customer service experience. - Excel, programming, or other analytical experience ... ABOUT US Our company provides technical software (SaaS) and related services to the retail, fashion ...

Spring Systems

Technical Support/Help Desk

Valley Stream, NY · On-site

$45K - $55K/yr

HELPFUL SKILLS: - Customer service experience. - Excel, programming, or other analytical experience ... ABOUT US Our company provides technical software (SaaS) and related services to the retail, fashion ...

TEKsystems

Technical Support

Madison, WI

$20/hr

Help Desk Support * Service Coordination * Dispatch Operations * Troubleshooting * Work Order Management * Technical Documentation * Field Service Support * Communication and Problem Solving Job Type ...

TEKsystems

Technical Support

Madison, WI · On-site

$20/hr

Help Desk Support * Service Coordination * Dispatch Operations * Troubleshooting * Work Order Management * Technical Documentation * Field Service Support * Communication and Problem Solving Job Type ...

Collabera

Technical Support

Carrollton, TX

$18/hr

Help Desk Support Duration: 5+ months Pay-rate: $18/hour on W2 Responsibilities: As a Technical Support Representative, you will be resolving technical problems reported by tax practitioners from the ...

ASSA ABLOY

Technical Support

Tulsa, OK · On-site

$33K - $42K/yr

We are seeking a skilled and experienced Technical Support Technician to join our team. In this ... With nearly 63,000 colleagues in more than 70 different countries, we help billions of people ...

Kforce Technology Staffing

Technical Support

Tempe, AZ · On-site

$36K - $45K/yr

Microsoft Windows or Microsoft 365 certifications are a plus * 2+ years of Help Desk, Desktop Support, or Technical Support experience * Strong customer service mindset with the ability to support ...

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Help Automotive Technical Support information

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How much do help automotive technical support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for help automotive technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Help Automotive Technical Support vs Automotive Service Advisor?

AspectHelp Automotive Technical SupportAutomotive Service Advisor
Primary RoleProvides technical assistance and troubleshooting for automotive issues, often remotely or via phoneInteracts directly with customers to explain repairs, recommend services, and schedule maintenance
Required SkillsTechnical automotive knowledge, problem-solving, communication skillsCustomer service, communication, basic automotive knowledge
Work EnvironmentCall centers, technical support departments, remote supportDealerships, service centers, face-to-face customer interactions
CertificationsAutomotive Service Excellence (ASE) certifications often preferredCustomer service experience, automotive knowledge beneficial

Help Automotive Technical Support focuses on diagnosing and resolving automotive issues through technical expertise, often remotely. Automotive Service Advisors primarily serve as the communication link between customers and technicians, explaining repairs and recommending services. While both roles require automotive knowledge, technical support emphasizes troubleshooting skills, whereas service advisors focus on customer interaction and sales.

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Help Automotive Technical Support jobs near you

Technical Support/Help Desk

Valley Stream, NY • On-site

Spring Systems
IT Services • 11 - 50 employees
Learn more about Spring Systemsexternal

$45K - $55K/yr

Full-time

Re-posted 18 days ago

Job description

JOB DESCRIPTION:
This is a customer service role, involving communication with vendors via phone and email. The person in this role will be our point person for printing and transaction processing. All transactions will be EDI related, but prior EDI experience is not mandatory - you will be trained on EDI and our system if needed.
Candidates should have moderate Excel experience, familiarity with the basics of technology, and be detail oriented. You should be a self starter, willing to take on new projects as needed. This role is limited to start, but there is room for growth if you excel. 
STARTING RESPONSIBILITIES INCLUDE:
- Customer Service.
- Prepare, run, and ship client print jobs (shipping labels, packing slips and other shipping
documents)
- Support client requests for transaction processing (data entry configuration of
shipping, invoicing transactions).
- Assign new UPC codes and load to online catalogs.
- Execute reports to match sent transactions with appropriate acknowledgements.
- Maintain trading partner address tables in Excel and SQL database.
- Monitor and respond to email requests and alerts.
- Answer phones.
MANDATORY SKILLS:
- Proficiency with Microsoft Excel. This is VERY important. You must be able to use formulas to work with large amounts of data. You will be asked to demonstrate this.
- Attention to detail. (This is VERY important)
- Ability to read, comprehend, and follow detailed instructions.
- Good communication skills.
- Good problem solving techniques.
- Ability to work on a computer for extended periods of time.
- Ability to work with limited supervision.
ADDITIONAL RESPONSIBILITIES COULD EXPAND TO INCLUDE:
- Support & maintain existing Excel, Word, & GSuite macros. Develop new macros as needed.
- Create new reports.
- EDI trading partner setup.
- EDI data analysis and mapping.
HELPFUL SKILLS:
- Customer service experience.
- Excel, programming, or other analytical experience.
- Previous EDI or shipping experience is a plus.
ABOUT US
Our company provides technical software (SaaS) and related services to the retail, fashion and wholesale industries. We pride ourselves on building strong business relationships with our customers, helping them deepen their relationships with the major retail players (Amazon.com, Bed Bath & Beyond, Bloomingdales, JC Penney, Macy's, Neiman Marcus, Nordstrom, Saks Fifth Avenue, Sears, Target, Walmart, and many more). 
Equal Employment Opportunity.
Please send resumes and salary requirements to: careers@springsystems.com
Work Schedule: Full-time. 9-6