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Help Automotive Technical Support Jobs in Florida

TEEMA

Technical Support

Tampa, FL

$25 - $28/hr

This is an excellent opportunity for an IT support professional who enjoys hands-on technical work ... Desktop Support Technician, or Help Desk professional looking to gain valuable enterprise ...

Halma p.l.c

Technical Support Supervisor

Orlando, FL · On-site

Bring your authentic self and help shape the future. Function: Customer Service & Contact Center ... The Technical Support Lead combines deep technical expertise with coaching, operational excellence ...

Ocean Optics

Technical Support Supervisor

Orlando, FL · On-site

As a leader within the Technical Support organization, you will help drive continuous improvement in support processes, mentor team members, and partner closely with Engineering, Product Management ...

Carr Allison

Technical Support Analyst

Jacksonville, FL · On-site

... help at the desktop level; and has responsibility for the identification and resolution of end-user hardware and software technical problems and malfunctions. This position also participates in ...

Carr Allison

Technical Support Analyst

Jacksonville, FL · On-site

... help at the desktop level; and has responsibility for the identification and resolution of end-user hardware and software technical problems and malfunctions. This position also participates in ...

Carr Allison

Technical Support Analyst

Jacksonville, FL · On-site

... help at the desktop level; and has responsibility for the identification and resolution of end-user hardware and software technical problems and malfunctions. This position also participates in ...

Robert Half

Technical Support Analyst

Tallahassee, FL · On-site

$40 - $45/hr

We are looking for an experienced Technical Support Analyst to support end users and help maintain stable day-to-day operations for a critical business application in Tallahassee, Florida. This ...

Voxtell

Technical Support Analyst

Orlando, FL · On-site

Turn repeat questions into help center articles that customers and our AI assistants both learn ... technical support, ideally SaaS, VoIP, or IT * You explain technical things in plain English and ...

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Help Automotive Technical Support information

What is the difference between Help Automotive Technical Support vs Automotive Service Advisor?

AspectHelp Automotive Technical SupportAutomotive Service Advisor
Primary RoleProvides technical assistance and troubleshooting for automotive issues, often remotely or via phoneInteracts directly with customers to explain repairs, recommend services, and schedule maintenance
Required SkillsTechnical automotive knowledge, problem-solving, communication skillsCustomer service, communication, basic automotive knowledge
Work EnvironmentCall centers, technical support departments, remote supportDealerships, service centers, face-to-face customer interactions
CertificationsAutomotive Service Excellence (ASE) certifications often preferredCustomer service experience, automotive knowledge beneficial

Help Automotive Technical Support focuses on diagnosing and resolving automotive issues through technical expertise, often remotely. Automotive Service Advisors primarily serve as the communication link between customers and technicians, explaining repairs and recommending services. While both roles require automotive knowledge, technical support emphasizes troubleshooting skills, whereas service advisors focus on customer interaction and sales.

What cities in Florida are hiring for Help Automotive Technical Support jobs?

Cities in Florida with the most Help Automotive Technical Support job openings:

Help Automotive Technical Support jobs near you

Automotive Technical Training Specialist

Westlake, FL • On-site

JM Family Enterprises
Motor Vehicle Manufacturing • 5 - 10K employees
Learn more about JM Family Enterprisesexternal

Full-time

Re-posted 16 days ago

JM Family Enterprises rating

9.1

Company rating: 9.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

4th of 160 rated car dealerships

Job description

The Automotive Technical Training Specialist, based in Jacksonville, FL, at Southeast Toyota Distributors is responsible for delivering factory technical training to Toyota dealership technicians, as well as providing consultative services to Toyota dealer leadership to support the growth and retention of technicians.
Responsibilities:
  • Delivering factory technical training to Toyota dealership technicians and offering consultative services to Toyota dealer leadership on the growth and retention of technicians.
  • Prepare and provide technical instruction in both classroom, virtual and shop environments
  • Responsible for training materials and course development
  • Build and foster relationships with Toyota dealer associates
  • Manage technical training for assigned dealers, to ensure technicians have all necessary training and certification requirements as outlined by Toyota
  • Work with Toyota dealerships along with local and state automotive education institutions to recruit and retain new students
  • Interact and collaborate with Fixed operation leadership and training team
  • Overnight travel required - Minimum four to eight nights per month

Qualifications:
  • Minimum of 4-6 years of Automotive technical experience with a dealership or manufacturer
  • Multiple A1-A8 Automotive Service Excellence (ASE) certifications. Preferred - ASE Master and/or Advanced Drivability Specialist
  • Proficient in Microsoft Office Products (Outlook, Word and PowerPoint)
  • Willing to relocate throughout the region (Florida, Georgia, Alabama, North Carolina, South Carolina)
  • Individual must demonstrate motivation to act on departmental initiatives, possess a growth mindset, and exhibit excellent time management and communication skills.
  • An associate or bachelor's degree in Automotive /Technical fields is considered a plus, not a requirement.
  • Associates in this role are subject to our Safe Driver Program and Motor Vehicle Records monitoring.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard any characteristic protected by law - whether actual or perceived - including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity gender expression, sexual orientation, marital status, military service, veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.

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