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Help At Home Jobs in Springfield, IL (NOW HIRING)

Operations Manager

Springfield, IL ยท On-site

$65K - $75K/yr

Avid Health at Home delivers exceptional personalized in-home care services by hiring compassionate ... Perform annual employee reviews and provide constructive feedback on their performance to help them ...

Operations Manager

Springfield, IL ยท On-site

$65K - $75K/yr

Description Avid Health at Home delivers exceptional personalized in-home care services by hiring ... Perform annual employee reviews and provide constructive feedback on their performance to help them ...

One year of experience working with consumer electronics What's in it for you We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your ...

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Help At Home information

See Springfield, IL salary details

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How much do help at home jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for help at home in Springfield, IL is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $17.88 per hour, depending on experience, location, and employer.

What does a help at home worker do?

A Help At Home worker assists individuals, often seniors or people with disabilities, with daily living activities in their own homes. Their duties may include helping with bathing, dressing, meal preparation, light housekeeping, medication reminders, and companionship. The goal is to support clients in maintaining their independence and quality of life while ensuring their safety and well-being. Help At Home workers may also coordinate with healthcare professionals and family members to provide comprehensive care.

What are the key skills and qualifications needed to thrive as a home health aide, and why are they important?

To thrive as a Home Health Aide, you need a solid understanding of personal care, basic medical assistance, and often a high school diploma or relevant certification. Familiarity with patient care documentation systems and basic medical equipment is valued, with some positions requiring CPR or first aid certification. Compassion, patience, and strong communication skills are crucial for building trust with clients and supporting their daily needs. These skills and qualities are essential for ensuring client safety, comfort, and overall well-being in a home care setting.

What are some common challenges faced by help at home caregivers, and how are they supported in overcoming them?

Help At Home caregivers often encounter challenges such as managing clients with varying health needs, adapting to changing care plans, and balancing emotional demands. To support caregivers, the organization typically offers ongoing training, access to supervisors for guidance, and peer support networks. Caregivers are also encouraged to communicate regularly with their team to address concerns and ensure the best care for clients. This collaborative and supportive environment helps caregivers manage their workload and grow professionally.

What is the difference between Help At Home vs Personal Care Aide?

AspectHelp At HomePersonal Care Aide
CertificationsTypically requires a state-specific certification or trainingOften requires a Certified Nursing Assistant (CNA) or similar certification
Work EnvironmentHome-based care, assisting clients in their residencesHome or facility-based, providing personal care services
Employer & IndustryHome healthcare agencies, senior care servicesHospitals, nursing homes, home health agencies
Common Search & ComparisonHelp At Home vs Personal Care Aide

Help At Home and Personal Care Aide roles both involve providing in-home support to clients, assisting with daily activities. However, Help At Home is a broader term that may include various caregiving services, while Personal Care Aide typically refers to those with specific certifications like CNA. Both roles are essential in the home healthcare industry and often overlap in duties, but certifications and work settings can differ.

What are the most commonly searched types of Help jobs in Springfield, IL?

The most popular types of Help jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Help At Home jobs?

Cities near Springfield, IL with the most Help At Home job openings:

Infographic showing various Help At Home job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $33,821 per year, or $16.3 per hour.

Operations Manager

Avid Health at Home

Springfield, IL โ€ข On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Key responsibilities

  • Manage and supervise the branch's daily operations across all interdepartmental functions to ensure business continuity and a positive office culture.

  • Oversee the productivity, recruitment, hiring, training, evaluation, and termination of administrative and field employees in accordance with company policies.

  • Coordinate work and on-call schedules for branch employees and monitor key operational metrics to ensure efficient task completion.


Job description

Avid Health at Home delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve.
We believe in A ccess, V alue-Based Care, I nnovation, and D edication to Quality.
JOIN OUR TEAM!
We are hiring an Operations Manager for our Springfield, IL Office. This will be a new branch opening September 2026.
The role of the Operations Manager (OM) is to provide management of the branch's daily operations and the overall supervision and productivity of the office staff across all interdepartmental functions. The OM is responsible and accountable for the growth and success of their branch revenue and margins while promoting Avid Health's mission and core values of delivering and providing access to affordable, quality, and innovative care for improved health outcomes of our clients in the community and for our payers.
Essential Job Responsibilities
  • Provide management and supervision of the branch's daily operations across all interdepartmental functions to ensure business continuity while maintaining an efficient, productive, and positive office culture and employee experience.
  • Provide the overall supervision of all administrative and field employees' productivity, recruitment, hiring, training, evaluation, and termination for branch location in accordance with company policy and operational needs.
  • Coordinate and oversee work and on-call schedules for branch employees.
  • Plan, implement, and monitor key metrics for day-to-day operations to ensure efficient and timely completion of tasks.
  • Analyze current operational processes and performance to recommend solutions for improvement where necessary.
  • Perform annual employee reviews and provide constructive feedback on their performance to help them meet professional goals.
  • Work with Senior Management in developing annual budget plans for the branch and manage annual adherence to branch budget and expense approvals.
  • Responsible for developing branch specific operational plans, recruitment, and marketing strategies to achieve annual revenue, margins, and growth goals in all service delivery markets.
  • Collaborate with leadership on the development, communication, and implementation of effective growth strategies and explore revenue opportunities in new service delivery markets and programs.
  • Act as lead "client-care liaison" through direct contact with client, family, and contracts/payors to ensure effective intake process, client satisfaction, and continuity of care.
  • Serve as primary liaison between branch staff and corporate departments to provide branch operational information, answering questions, and responding to requests.
  • Support billing efficiency by ensuring branch payroll functions adhere to all contracted referral hours and do not exceed the authorized hours without prior approval.
  • Work with the Compliance and Clinical Teams to ensure adherence with accrediting and licensing bodies, ensure branch meets all survey requirements for positive outcomes.
  • Participate in Corporate quarterly QI meetings and provide operational, compliance, and quality data specific to branch reporting, meeting with regional and branch leadership.
  • Collaborate with Compliance and Clinical Teams to implement and communicate branch compliance and quality assurance initiatives.
  • Establish and maintain effective and responsive relationships with contract payers and serve as a key partner relative to payer contracting related to Value-Based Purchase (VBP).
  • Implement and monitor all company policies and procedures for branch location.
  • Adhere to all applicable Federal, State, and local regulations, as well as contract requirement, HIPAA, and Joint Commission standards.
  • All other duties as assigned.

Requirements
Education:
Minimum High School Diploma (or equivalent). Some college preferred.
Travel:
Travel may be required for business purposes. If so, the employee must have a valid driver's license issued by the state in which they work and a satisfactory driving record.
Skills:
Excellent leadership skills and a big-picture method for approaching tasks. A specific understanding of geographical/cultural requirements of branch office is preferred. Ability to use computerized systems and software such as Microsoft Office (Excel, Word, PowerPoint, etc.). Satisfactory verbal and written communication skills. Ability to work well under pressure. Additional Requirements: Knowledge of all applicable Federal, State, and local laws and regulatory requirements, with HIPAA and Joint Commission experience preferred. Bilingual - English/Spanish a plus.
You have a lot to offer! And so do we!
Benefits:
  • Competitive pay, paid weekly
  • Medical Insurance (choice of 3 plans), with company contribution
  • Dental Insurance
  • Vision Insurance
  • Life and AD&D Insurance
  • Short and Long-Term Disability Insurance
  • 401k plan with company match
  • Paid Time Off
  • Holiday Pay
  • Ongoing training
  • Performance based bonus

Avid Health at Home is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Salary Description
$65,000 - $75,000