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Hei Hotels Jobs (NOW HIRING)

HEI Hotels and Resorts

Breakfast Cook

Tampa, FL · On-site

$13.75 - $18/hr

Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. * Check pars for shift use, determine necessary ...

HEI Hotels and Resorts

Cook I

Fort Lauderdale, FL · On-site

$15.25 - $19/hr

Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. * Check pars for shift use, determine necessary ...

HEI Hotels and Resorts

F&B Supervisor

Los Angeles, CA · On-site

$28 - $30/hr

About Us HEI Hotels & Resorts is proud to welcome the Freehand Los Angeles to our growing portfolio of distinguished properties. Freehand is a collection of hotels that combine the social culture of ...

HEI Hotels & Resorts

Night Auditor

Virginia Beach, VA · On-site

$20/hr

About Us HEI Hotels & Resorts is proud to welcome The Historic Cavalier Hotel and Beach Club, Autograph Collection, to our growing portfolio of distinguished properties. Overlooking the Atlantic ...

HEI Hotels and Resorts

Cook PM

Chicago, IL · On-site

$25/hr

Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. * Check pars for shift use, determine necessary ...

HEI Hotels and Resorts

General Manager

Minneapolis, MN · On-site

$170K - $180K/yr

Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests. Essential Duties and Responsibilities * Create and maintain a customer-driven ...

HEI Hotels and Resorts

Part-time Line Cook

Pittsburgh, PA · On-site

$15.25 - $19.25/hr

Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. * Check pars for shift use, determine necessary ...

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How much do hei hotels jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for hei hotels in the United States is $16.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is HEI Hotels?

HEI Hotels & Resorts is a hospitality ownership and management company that operates a portfolio of upscale and luxury hotels across the United States. The company manages properties under well-known brands such as Marriott, Hilton, Hyatt, and Westin. HEI Hotels focuses on providing high-quality guest experiences, operational excellence, and maximizing property value for owners. Their team includes a wide range of professionals in hotel operations, management, sales, and customer service. HEI Hotels is recognized for its emphasis on employee development, guest satisfaction, and community involvement.

What is the typical career progression for employees working at HEI Hotels & Resorts?

At HEI Hotels & Resorts, employees often start in entry-level positions such as front desk associates, housekeeping, or food and beverage roles. With strong performance and a commitment to guest service, team members can advance to supervisory and management positions, including department heads or assistant general managers. HEI Hotels is known for investing in employee development through mentorship programs and internal promotions, offering clear pathways to grow within the organization. Advancement depends on both individual initiative and the ability to collaborate effectively with cross-functional teams in a fast-paced hospitality environment.

What are the key skills and qualifications needed to thrive as a hotel professional at HEI Hotels, and why are they important?

To thrive as a hotel professional at HEI Hotels, you need a background in hospitality management or a related field, with experience in customer service and hotel operations. Familiarity with property management systems (PMS), point-of-sale (POS) software, and, for some roles, certifications like ServSafe or TIPS are beneficial. Exceptional interpersonal skills, problem-solving abilities, and a service-oriented mindset set candidates apart. These skills and qualities are crucial for delivering excellent guest experiences, ensuring operational efficiency, and upholding the company's high standards.

What is the difference between Hei Hotels vs Hotel Front Desk Agent?

AspectHei HotelsHotel Front Desk Agent
Required CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; customer service experience
Work EnvironmentHotel properties, customer service settingsFront desk, reception area, customer interaction
Employer & Industry UsageHotel chains, hospitality industryHotels, resorts, motels
Common Search & ComparisonYesYes

Hei Hotels typically refers to the hotel chain or brand, encompassing various roles including management and staff. A Hotel Front Desk Agent is a specific role within Hei Hotels or similar establishments, responsible for guest check-in/out, reservations, and customer service. While Hei Hotels is a company or brand, the Hotel Front Desk Agent is a job position within that environment. Understanding this distinction helps job seekers identify whether they are exploring a company or a specific role.

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Hei Hotels jobs near you
Infographic showing various Hei Hotels job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 15% Part Time, 1% Temporary, and 10% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $33,749 per year, or $16.2 per hour.

PM Cook Part Time Temporary

HEI Hotels and Resorts

Chicago, IL • On-site

$26 - $28.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago

HEI Hotels & Resorts rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

About Us
Imagine yourself in 1930's Chicago. Chicago celebrated its centennial by hosting the world's fair in 1933. The speakeasies and gangsters were thriving. It was a distinguished time in Chicago's history. The Gwen has a glorious past and an even more glorious future. Rooted in the history and heritage of downtown Chicago in the 1930's, the Gwen serves as a city emblem of this golden era and yet is poised to bring luxury to a future generation of worldly travelers. This unmistakable inspiration comes to life with our historic façade, famously created by sculptress Gwen Lux in 1928. A female artisan making a mark in a predominantly 1930's, male design city depicts and exciting atmosphere of change. The building has been home to many stories in an illustrious past. Health, dental and vision are just a start. We offer unlimited career potential, top of the line training, free lunch, Ventra Transit Benefit and we also provide your uniforms. Now we're inviting you to re-create the Gwen experience. Let it be a canvas for your own personal stories.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Salary Range: $26.00 - $28.50 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Overview
Prepare food of consistent quality and assist in kitchen functions.
Essential Duties and Responsibilities
  • Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers.
  • Start food items that are prepared ahead of time, making sure not to over prepare estimated needs.
  • Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures.
  • Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked.
  • Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.
  • Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards.
  • Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Qualifications and Skills
  • Hotel experience preferred.
  • Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation.
  • Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodation.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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