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Heb Customer Service Assistant Jobs in Iowa (NOW HIRING)

Hy-Vee, Inc.

Customer Service

Forest City, IA · On-site

$14.75 - $20/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

HyVee

Customer Service

Ottumwa, IA · On-site

$15 - $20.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

HyVee

Customer Service

Davenport, IA · On-site

$15.25 - $20.75/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

Service Legends

Customer Service Agent

Des Moines, IA · On-site

$20 - $23/hr

CUSTOMER SERVICE AGENT - Job Summary We're searching for a Customer Service Agent to join our ... priorities * Assist with data entry, reporting, document preparation, account updates ...

Service Legends

Customer Service Agent

Des Moines, IA · On-site

$20 - $23/hr

CUSTOMER SERVICE AGENT - Job SummaryWe're searching for a Customer Service Agent to join our ... seasonal priorities Assist with data entry, reporting, document preparation, account updates ...

HyVee

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Hy-Vee, Inc.

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Hy-Vee Food Stores

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

HyVee

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Service Legends

Customer Service Agent

Des Moines, IA · On-site

$20 - $23/hr

CUSTOMER SERVICE AGENT - Job Summary We're searching for a Customer Service Agent to join our ... priorities * Assist with data entry, reporting, document preparation, account updates ...

Mittera Group Inc

Client Services Assistant

Des Moines, IA · On-site

$16 - $20/hr

... customer experience. The Administrative Assistant is a key member supporting leadership team ... Assists Sales and Service teams in job entry and organization of print-focused projects. * May be ...

Costco Wholesale Corporation

Food Service Assistant

Ankeny, IA · On-site

$14.25 - $18/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Mittera Group

Client Services Assistant

Des Moines, IA · On-site

$16 - $20/hr

... customer experience. The Administrative Assistant is a key member supporting leadership team ... Assists Sales and Service teams in job entry and organization of print-focused projects. * May be ...

Mittera

Client Services Assistant

Des Moines, IA · On-site

$16 - $20/hr

... customer experience. The Administrative Assistant is a key member supporting leadership team ... Assists Sales and Service teams in job entry and organization of print-focused projects. * May be ...

Costco Wholesale Corporation

Food Service Assistant

Ankeny, IA · On-site

$14.25 - $18/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

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All JobsHeb Customer Service JobsHeb Customer Service Assistant JobsHeb Customer Service Assistant Jobs in Iowa

Heb Customer Service Assistant information

See Iowa salary details

$11

$18

$26

How much do heb customer service assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for heb customer service assistant in Iowa is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.44 per hour, depending on experience, location, and employer.

What is an H-E-B customer service assistant?

H-E-B Customer Service Assistants are employees who help ensure a positive shopping experience for customers at H-E-B grocery stores. Their responsibilities often include greeting customers, bagging groceries, assisting with returns or exchanges, helping customers find products, and maintaining store cleanliness. They may also assist with carts and provide support throughout the store as needed. This role requires excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Customer Service Assistants play a key part in upholding H-E-B’s commitment to outstanding customer service.

How does an H-E-B customer service assistant typically interact with other departments within the store?

As a HEB Customer Service Assistant, you’ll work closely with various departments such as produce, bakery, and grocery to ensure customer needs are met efficiently. Collaboration is essential, especially when assisting customers with locating products or resolving issues that require input from specialized teams. Building strong communication skills and a teamwork mindset helps create a seamless shopping experience for customers and fosters a supportive work environment. Regular coordination with supervisors and fellow assistants is also a key part of daily responsibilities.

What are the key skills and qualifications needed to thrive as an H-E-B customer service assistant, and why are they important?

To thrive as an H-E-B Customer Service Assistant, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Excellent communication, problem-solving, and teamwork skills help you deliver a positive shopping experience and resolve customer concerns effectively. These skills ensure efficient service, customer satisfaction, and smooth store operations.

What is the difference between Heb Customer Service Assistant vs Heb Retail Associate?

AspectHeb Customer Service AssistantHeb Retail Associate
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, retail experience
Work EnvironmentCustomer-facing, retail storeCustomer-facing, retail store
Employer & IndustryHeb, retail industryHeb, retail industry
Search & Comparison IntentCustomer service roles at HebRetail sales roles at Heb

Heb Customer Service Assistants primarily focus on assisting customers with inquiries, returns, and providing product information, while Heb Retail Associates often handle sales transactions, stock management, and merchandising. Both roles require strong communication skills and retail experience, but the Customer Service Assistant role emphasizes customer support, whereas the Retail Associate role involves more sales and inventory responsibilities.

What are popular job titles related to Heb Customer Service Assistant jobs in Iowa?

For Heb Customer Service Assistant jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Heb Customer Service Assistant jobs in Iowa look for?

The top searched job categories for Heb Customer Service Assistant jobs in Iowa are:

What cities in Iowa are hiring for Heb Customer Service Assistant jobs?

Cities in Iowa with the most Heb Customer Service Assistant job openings:

Heb Customer Service Assistant jobs near you
Infographic showing various Heb Customer Service Assistant job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,122 per year, or $18.8 per hour.

Customer Service

Hy-Vee, Inc.

Forest City, IA • On-site

$14.75 - $20/hr

Part-time

Re-posted 27 days ago

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,670 frontline employees who took The Breakroom Quiz

45th of 124 rated grocery stores

Job description

Additional Considerations (if any):
Night & Weekend Shifts Required
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Customer Service
Department: General
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
Our Customer Service team members are the friendly face of some of our most important in-store services, helping customers with everything from mailing packages and sending money to cashing checks and purchasing licenses. In this role, you'll handle a wide variety of transactions accurately and efficiently while making every customer feel welcomed and valued.
If you enjoy working with people, stay calm under pressure, and take pride in getting things done right, we'd love to have you on our team.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
  • Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
  • Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail
  • Process Western Union orders and send faxes for customers
  • Sell money orders and cash payroll, personal, ADC, and social security checks
  • Sell hunting and fishing licenses
  • Break down and put money in utility drawers and process paid outs
  • Sign on the postal department, break down, and turn off the postal register
  • Count daily coupons and process refunds for customers and department-approved refunds
  • Sign on and off lottery machines, sell and redeem lottery tickets
  • Assist customers with dry cleaning where applicable and process bottle refunds
  • Assist customers at registers and in other areas of the store as needed
  • Answer the telephone and use the intercom system using appropriate procedures
  • Remove trash in a timely manner and maintain a clean, organized work area
  • Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
  • Report to work when scheduled and on time

Your Skills
To be successful, you'll need to be able to:
  • Solve practical problems and interpret instructions across a variety of situations with limited standardization
  • Perform arithmetic calculations involving fractions, decimals, and percentages accurately
  • File, post, and organize materials; copy data accurately between records; and gather basic information as needed
  • Guide customers and provide clear, helpful direction in a professional manner
  • Communicate clearly and professionally with customers, team members, and store leadership

Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home
Education and Experience
  • High school diploma or equivalent experience required
  • Over six months up to one year of similar or related work experience preferred

Physical Requirements
  • Frequently stand and walk throughout a shift in sales, food service, or delivery areas
  • Where applicable to the role: ability to safely use sharp knives and blades for food preparation
  • Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
  • Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
  • Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment
This is a fast-paced role in a retail store environment where you will be on your feet and handling a variety of customer transactions throughout your shift. You will have continuous exposure to dirt and noise. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

What Hy-Vee employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hy-Vee logo

About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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