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Heavy Equipment Service Writer Jobs (NOW HIRING)

Posillico

Heavy Equipment Service Writer

Houston, TX · On-site

Heavy Equipment Service Writer The Heavy Equipment Service Writer is responsible for managing and maintaining the B2W system for Texas shop operations while providing administrative and customer ...

Kimble

Heavy Equipment Service Writer

Dover, OH · On-site

We are seeking a motivated, organized, focused Heavy Equipment Service Writer to join our growing team. This position serves as the primary liaison between our service technicians, ensuring repairs ...

ASCO Equipment

Service Writer

San Antonio, TX · On-site

Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to ...

ASCO Equipment

Service Writer

Little Elm, TX · On-site

Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to ...

ASCO Equipment

Service Writer

Euless, TX · On-site

Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to ...

ASCO Equipment

Service Writer

Euless, TX · On-site

Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to ...

ASCO Equipment

Service Writer

Euless, TX · On-site

Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to ...

ASCO Equipment

Service Writer

Belton, TX · On-site

Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to ...

ASCO Equipment

Service Writer

Manor, TX · On-site

Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to ...

ASCO Equipment

Service Writer

San Antonio, TX · On-site

Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to ...

ASCO Equipment

Service Writer

Tulsa, OK · On-site

Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to ...

ASCO Equipment

Service Writer

Tulsa, OK · On-site

Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to ...

ASCO Equipment

Service Writer

Little Elm, TX

Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to ...

ASCO Equipment

Heavy Equipment Service Technician

Beaumont, TX · On-site

$23.50 - $31.75/hr

Now we're looking for a skilled and driven Heavy Equipment Service Technician to join our team in ... Good written & verbal communication skills needed for daily reporting * Good computer literacy ...

ASCO Equipment

Heavy Equipment Service Technician

Clovis, NM · On-site

$24.25 - $33/hr

ASCO Equipment has career opportunities for Heavy Equipment Service Technicians in Clovis, New ... Good written & verbal communication skills needed for daily reporting * Good computer literacy ...

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Heavy Equipment Service Writer information

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$42

How much do heavy equipment service writer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for heavy equipment service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between Heavy Equipment Service Writer vs Heavy Equipment Technician?

AspectHeavy Equipment Service WriterHeavy Equipment Technician
CredentialsBasic technical knowledge, customer service skillsTechnical certifications, repair experience
Work EnvironmentOffice and service bays, customer interactionRepair shops, outdoor job sites
Employer & IndustryConstruction, agriculture, mining companiesSame industries, focus on repairs and maintenance
Search & ComparisonCustomer service, parts, and repair coordinationMechanical repairs, diagnostics, maintenance

In summary, Heavy Equipment Service Writers focus on customer communication, parts coordination, and service documentation, while Heavy Equipment Technicians perform hands-on repairs and diagnostics. Both roles are essential in the heavy equipment industry but differ in daily responsibilities and skill sets.

What are popular job titles related to Heavy Equipment Service Writer jobs?

For Heavy Equipment Service Writer jobs, the most frequently searched job titles are:

Infographic showing various Heavy Equipment Service Writer job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Heavy Equipment Service Writer

Houston, TX • On-site

Posillico
Civil Engineering Construction • 501 - 1,000 employees
Learn more about Posillicoexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Heavy Equipment Service Writer

The Heavy Equipment Service Writer is responsible for managing and maintaining the B2W system for Texas shop operations while providing administrative and customer support to the Service Department. This role works closely with the Heavy Equipment Service Manager and other service personnel to ensure accurate documentation, efficient workflow, and timely communication in accordance with company standards and policies.

Responsibilities include:

  • Receive and manage all incoming calls, including customers, internal personnel, and manufacturers' representatives; determine which calls should be escalated to the Heavy Equipment Service Manager. Create and maintain all work orders on all equipment while verifying warranty status.
  • Create, update, and maintain all work orders for equipment repairs and preventive maintenance, including verification of warranty status.
  • Utilize telematics and maintenance tracking systems to identify upcoming preventive maintenance needs and coordinate replacement of wear items.
  • Review equipment inspection forms and create work orders as needed based on findings.
  • Communicates recurring issues related to field satisfaction, equipment performance or ongoing issues to Shop Manager.
  • Coordinate with technicians, vendors, and parts personnel for efficient repair and reduced equipment downtime.
  • Visit job sites as needed to support service operations and equipment evaluations.
  • Work overtime when necessary to meet business demands.
  • Perform other related duties as assigned.

Qualifications include:

  • Prior experience in service administration, service writing, or customer service within construction, heavy equipment, or fleet operations preferred.
  • Valid driver's license with the ability to travel to job sites.
  • Strong proficiency in Microsoft Excel and Word; experience with maintenance or fleet management software (e.g., B2W) preferred.
  • Excellent organizational skills and strong attention to detail.
  • Self-motivated with strong verbal and written communication skills.
  • Ability to multitask, prioritize, and adapt in a fast-paced, deadline-driven environment.
  • Strong problem-solving, research, and interpersonal skills.
  • Ability to work effectively with technicians, managers, vendors, and customers.

Department: Texas shop Reports To: Heavy equipment service manager Location: Houston, TX Schedule: Monday through Friday 7am – 3:30 pm, available by phone as needed. Start Date: Immediate Comprehensive benefits offered to eligible employees including medical, dental, and vision coverage; life insurance; FSA; short- and long-term disability; identity theft protection; 401(k); employee assistance program; and paid time off.

Equal Employment Opportunity Posillico Civil, Inc. is committed to maintaining a working environment that promotes teamwork and that is free of any and all forms of unlawful discrimination and harassment. Accordingly, all of its employment-related activities will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran and military status, marital status, personal appearance, sexual orientation, family responsibilities, domestic violence victim status, matriculation, political affiliation, genetic information, predisposing genetic characteristics or other legally protected personal characteristic.

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