Heaton Eye Jobs (NOW HIRING)

Job Summary:

The HR Receptionist plays a key role in creating a positive first impression for employees, candidates, and guests. This position manages daily front-desk operations by greeting visitors, answering phone calls, directing inquiries, and maintaining a professional reception area. The role also supports HR projects, handles confidential information with discretion, and provides general administrative assistance such as filing, data entry, and correspondence. Strong interpersonal skills, professionalism, organization, and the ability to handle sensitive information are essential for success in this role.

About the Practice:

The physicians of Heaton Eye Associates have been serving East Texas’ vision needs for over 40 years. We offer state-of-the-art technology with special services ranging from primary eye care to world-class laser surgery. Our physicians were the first to offer LASIK laser vision correction in East Texas and have performed tens of thousands of procedures since its inception. Heaton Eye offers a wide range of premium lenses including Symfony Extended Depth of Focus lenses, PanOptix® lenses, and Vivity® lenses to offer freedom from glasses and contacts after cataract surgery. Our surgeons were the first in East Texas to offer the RxSight Light Adjustable Lens, the only lens implant that allows patients to preview and adjust their vision after cataract surgery. We are the first and only practice in the area offering EVO ICL, another exciting option offering patients freedom from contacts and glasses. Additionally, we have the only fellowship-trained Pediatric Specialist as well as the only Oculoplastic Surgeon offering cosmetic, medical, and reconstructive surgery as well as state-of-the-art aesthetic services in the area. The extensive care and energy Heaton Eye Associates puts into maintaining our leadership position on information and technology in the rapidly evolving science of ophthalmology reflects our commitment to our patients.

About the Area:

Our East Texas locations in Tyler, Longview and Athens offer year-round activities the entire family can enjoy. In Longview, you can experience Texas' rich history and culture. Tyler is surrounded by 25 prime sporting lakes, offering wonderful opportunities for fishing and boating. In the spring, Tyler residents enjoy the colorful spring flowers. Athens, whose tagline is Hamburgers-Heritage-Texas, has the charm of a small, southern town while still retaining many qualities of a larger city and is home to the East Texas Arboretum and Botanical Society.

Experience:

1-3 years of office administration support experience

Education:

High School diploma or equivalent required Associate’s or Bachelor's degree in HR or Business Administration is a plus 

Job Duties:

• Greet and assist visitors, employees, and job candidates in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls and emails.
• Maintain a clean, organized, and welcoming reception area.
• Assist with the coordination of interviews, meetings, and onboarding activities.
• Prepare HR documents such as employment contracts, orientation packets, and new-hire forms.
• Input and update employee information in HR systems or personnel files.
• Support the processing of payroll, benefits, or attendance-related documents as needed.
• Help maintain compliance by organizing and tracking required employee paperwork.
• Sort, distribute, and prepare mail or packages.
• Manage front desk calendars and conference room bookings.
• Maintain inventory of office supplies and place orders when necessary.
• Assist with HR events such as orientations, training sessions, or staff meetings.
• Handle sensitive information in accordance with privacy and confidentiality policies.
• Ensure HR-related files and records are accurate, secure, and compliant with company standards.

Qualifications:

• Proficient in computer software programs (Word, Excel, PowerPoint)
• General working knowledge of office equipment
• Positive attitude
• Dependable
• Flexible
• Multi-tasker
• Good communication skills and very organized.  
• Communicate professionally verbally, non-verbally.
• Typing 60 WPM

• Proficient in computer and printer technology.
• Self-motivated independent in job responsibility, ability to critically think and process information.
• Display a primary interest in rendering safe and effective care and maintaining standards of courtesy and friendliness to co-workers.
• Physical presentation of neat, professional, well-groomed appearance.
• Demonstrate reliability, pleasant attitude, and willingness to work toward an environment of trust and teamwork.
• Speak with respect and compassion toward customers [Patients and significant others, physicians, leadership, peers]
• Comply with patient and employee confidentiality, HIPAA laws, and protected health information.

Benefits:

• N/A