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Healthcare Quality Operations Manager Jobs (NOW HIRING)

SAIA

Manager, Customer Care Quality

Kansas City, MO · On-site

Position Summary Manages customer service operations within a geographic region. Ensures high ... quality guidelines. * Handles complex customer complaints and escalated issues that cannot be ...

NOVO Health Services

Operations Manager

Ravenna, OH · On-site

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health ... Oversee quality control measures and risk management strategies. * Effectively troubleshoot ...

V2X

Certification in quality management or healthcare quality (e.g., Certified Professional in Health ... Ability to work in austere or operational medical environments. * Maintain professional standards ...

FACILITY MANAGEMENT CORP

Operations Manager

Pembroke, MA · On-site

$57K - $65K/yr

Facility Management Corporation, known as "FMC Ice Sports," was formed in 1992 to deliver high ... We have established a record of quality operations and have grown to be the largest operator of ...

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Healthcare Quality Management Auditor (Field-Based - Maricopa County, Arizona)

Scottsdale, AZ • On-site

CVS Health
Health Care and Social Assistance • 10K+ employees
Learn more about CVS Healthexternal

$43K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,372 frontline employees who took The Breakroom Quiz

91st of 113 rated pharmacies

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Healthcare Quality Management Auditor participates in the development and ongoing implementation of QM (quality management) Work Plan activities. This person will improve quality products and services by using measurement and analysis to process, evaluate, and make recommendations to meet QM objectives.

General Responsibilities

  • Completes a variety of medical and clinical audits.
  • Conducts exit interviews with clinical and leadership staff to review audit results.
  • Assists with developing corrective action plans.
  • Develops audit tools for all populations.
  • Tracks completion of corrective action plans.
  • Completes data entry on all audit tools.
  • Participates in completing inter rater reliability and scoring guidelines.
  • Participates in QM meetings.
  • Performs other duties as needed.


Required Qualifications

  • 3+ years of experience in behavioral health.
  • Must reside in Maricopa County, Arizona.
  • Willingness to travel up to 75% of the time within Arizona.


Preferred Qualifications

  • Strong organizational skills.
  • Ability to audit independently.
  • Ability to learn quickly and remain adaptable amidst an evolving environment.
  • Strong relationship building skills.
  • Previous experience in an outpatient behavioral health environment.
  • Previous experience working with medical records and/or Electronic Health Records (EHR).


Education

  • Bachelor's degree or equivalent experience (4 years of relevant experience + high school diploma or GED).

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $85,068.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/11/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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