Healthcare Quality Operations Manager Jobs (NOW HIRING)

Overview

Every Tarian Teammate contributes significantly to our mission. Whether as a frontline employee or working behind the scenes, our Teammates are the reason why HSS is a trusted partner across all industries. You are a member of a diverse team working in an inclusive and dynamic environment.

HSS offers more than employment; we provide a career path rich in purpose and fulfillment. By joining HSS, you become part of a greater mission. Through the creation of safe environments, you empower people, communities, and organizations to thrive and achieve their full potential, as well as your own.

Compensation: $100,000.00-110,000.00/Annually

Benefits:

Our full-time positions offer role-specific on-the-job training, career paths, and a full range of benefits.

• Medical, Dental, and Vision Insurance
• Supplemental Medical Reimbursement Plans
• Paid Time Off & Paid Holidays*
• 401k Plan & Free Retirement Planning Consulting
• Short-term & Long-term Disability Income Protection Benefits
• Life Insurance for Teammate and Family
• Employee Assistance Program
• Recognition & Reward Program
• Perks Discount Programs with 3,000 free classes from yoga to financial wellness.
• Wellness Program
• Pet Insurance

POSITION SUMMARY:

Under the direction of the Regional Director, the Security Operations Manager provides operational support, value-added services, management, and direction for HSS a Tarian company security accounts.

Responsibilities

You will conduct the following responsibilities, upholding HSS’s commitment to safety and security while supporting the values and culture of the client and community.

• Supervises security facility supervisors and assists with areas of responsibility as needed.
• Effectively hires, manages, motivates, coaches, and formally evaluates the performance of all direct reports.
• Assists with client and security personnel investigation and provides input for disciplinary activities.
• Assists in development and ensures the completion of competency tasks and facility orders.
• Develops and implements internal controls to ensure field staff compliance with facility orders, competency tasks, and assigned duties.
• Creates, modifies, and updates policies, procedures, standards and guidelines for field operations and serves in a consultative and policy-setting role as related to the implementation and management of administrative solutions.
• Coordinates resources and ensures adequate security coverage of client locations, to include extra coverage and special events.
• Analyzes department effectiveness, productivity, and profitability and makes recommendations and/or changes as appropriate.
• Coordinates and assists with various security personnel training programs as needed.
• Manages budgets, purchases, and makes recommendations for other company expenditures.
• Independently interprets and promotes corporate policy and procedures.
• Assists with crafting responses to RFPs.
• Works and interacts with other employees, prospective employees, prospective and current clients, sales representatives, vendors, and visitors
• Performs other job-related duties as assigned

Other Duties & Responsibilities

• Maintains a positive working relationship with the facilities security representative and other facility management personnel, and local public safety agencies.
• Writes letters of recognition and thank you notes for successful or positive situations involving HSS a Tarian company and its staff.
• Participates as needed as a transition team member for all newly acquired security clients.
• Works with fleet manager to coordinate the assignment, repair, and maintenance of field vehicles.
• Conducts staff meetings.
• Prepares reports and conducts presentations.
• Trains security personnel as necessary.
• Provides other duties at the direction of or in the absence of the CEO.

Qualifications

EDUCATION & EXPERIENCE

• High school Diploma or GED required
• Bachelor's degree in related field preferred
• Minimum 2 – 3 years security management/supervisory experience
• Certified Protection Professional (CPP) certification or Certified Healthcare Protection Administrator (CHPA) certification required within one year of eligibility
• Ability to effectively communicate with all levels of the organization, including senior leadership, site leadership, and entry-level personnel.
• Strong leadership skills
• World class customer service skills.
• Excellent written and verbal communication skills.
• Conceptual and critical thinking skills and the ability to present ideas in a clear and compelling manner with attention to detail.
• Excellent customer service and communication skills (oral, written and presentation)
• Proficiency with computers as well as word processing, data management, and spreadsheet software such as Microsoft Office products to include ability to learn the VISION Labor Management Software, and e-SRT
• Proven ability to work as part of a high-performance team
• Demonstrated ability to independently interpret and promote corporate policy and procedures
• Current and valid driver license and ability to meet the company’s driving requirements
• Excellent people skills and ability to develop and manage successful business relationships with clients and prospective clients
• Ability to perform duties while maintaining a high degree of judgment, discretion, and confidentiality

Employment Verification
For applicable roles, previous employment must be verified through our background vendor. If any employment cannot be confirmed, candidates may be required to provide proof of employment (such as a pay stubs or W-2s).

PHYSICAL DEMANDS & WORK ENVIRONMENT

Work hours will vary depending on assignments, client schedules, project deadlines, and the needs of the company. Workweeks may exceed 40 hours and may involve any of the 7 days of the week, depending on the needs of the business. The work environment may be fast-paced and stressful or may also be quiet and slow-paced.  All environments and pace of work will require alertness and ability to perform under pressure.

While performing the duties of this job, the employee must be able to sit, stand, and walk for variable amounts of time throughout an assigned shift; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; occasionally stoop, kneel, or crouch. The employee must occasionally lift and/or move objects 25 pounds or more. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequently engages in mental concentration, analysis, and formulation.

About HSS, A Tarian Company

HSS stands out as North America’s foremost expert and trusted security partner, a distinction attributed not only to the solutions and services we provide but also as a testament to the incredible individuals on our team. Their diverse backgrounds and experiences continuously drive innovation and excellence across our company, enabling our growth and success.

At HSS, we believe in the extraordinary power of people to enact positive change. Our vision is to shape a future where safety and security are not only foundations for enduring success but also powerful catalysts for positive change.

Be Extraordinary. Always. Join HSS in safeguarding what matters most.

 

HSS is an equal opportunity employer.

We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

 

State Security Licensing
Texas
State Security Licensing Number
Texas - Tarian - B30955801Qualifications:

EDUCATION & EXPERIENCE

• High school Diploma or GED required
• Bachelor's degree in related field preferred
• Minimum 2 – 3 years security management/supervisory experience
• Certified Protection Professional (CPP) certification or Certified Healthcare Protection Administrator (CHPA) certification required within one year of eligibility
• Ability to effectively communicate with all levels of the organization, including senior leadership, site leadership, and entry-level personnel.
• Strong leadership skills
• World class customer service skills.
• Excellent written and verbal communication skills.
• Conceptual and critical thinking skills and the ability to present ideas in a clear and compelling manner with attention to detail.
• Excellent customer service and communication skills (oral, written and presentation)
• Proficiency with computers as well as word processing, data management, and spreadsheet software such as Microsoft Office products to include ability to learn the VISION Labor Management Software, and e-SRT
• Proven ability to work as part of a high-performance team
• Demonstrated ability to independently interpret and promote corporate policy and procedures
• Current and valid driver license and ability to meet the company’s driving requirements
• Excellent people skills and ability to develop and manage successful business relationships with clients and prospective clients
• Ability to perform duties while maintaining a high degree of judgment, discretion, and confidentiality

Employment Verification
For applicable roles, previous employment must be verified through our background vendor. If any employment cannot be confirmed, candidates may be required to provide proof of employment (such as a pay stubs or W-2s).

PHYSICAL DEMANDS & WORK ENVIRONMENT

Work hours will vary depending on assignments, client schedules, project deadlines, and the needs of the company. Workweeks may exceed 40 hours and may involve any of the 7 days of the week, depending on the needs of the business. The work environment may be fast-paced and stressful or may also be quiet and slow-paced.  All environments and pace of work will require alertness and ability to perform under pressure.

While performing the duties of this job, the employee must be able to sit, stand, and walk for variable amounts of time throughout an assigned shift; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; occasionally stoop, kneel, or crouch. The employee must occasionally lift and/or move objects 25 pounds or more. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequently engages in mental concentration, analysis, and formulation.

About HSS, A Tarian Company

HSS stands out as North America’s foremost expert and trusted security partner, a distinction attributed not only to the solutions and services we provide but also as a testament to the incredible individuals on our team. Their diverse backgrounds and experiences continuously drive innovation and excellence across our company, enabling our growth and success.

At HSS, we believe in the extraordinary power of people to enact positive change. Our vision is to shape a future where safety and security are not only foundations for enduring success but also powerful catalysts for positive change.

Be Extraordinary. Always. Join HSS in safeguarding what matters most.

 

HSS is an equal opportunity employer.

We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

 

Education:UNAVAILABLEEmployment Type: FULL_TIME