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Healthcare Operations Manager Jobs in Springfield, MA

Walgreens

Pharmacy Operations Manager

Chicopee, MA · On-site

Under the supervision of a pharmacist assists with healthcare service offerings including ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Enfield, CT

Under the supervision of a pharmacist assists with healthcare service offerings including ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

CT · On-site

Under the supervision of a pharmacist assists with healthcare service offerings including ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Amherst College

Dining Operations Manager

Amherst, MA · On-site

$80K - $98K/yr

Ensure compliance with College policies, departmental procedures, and all relevant health and ... operational management experience. * Equivalent work experience in lieu of minimum education and ...

Amherst College

Dining Operations Manager

Amherst, MA · On-site

$80K - $98K/yr

Ensure compliance with College policies, departmental procedures, and all relevant health and ... operational management experience. * Equivalent work experience in lieu of minimum education and ...

Northeast Grocery

Evening Operations Mgr

Windsor, CT · On-site

Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in ... with health and safety regulations. • Support execution of in-store promotions, seasonal ...

Hirewell

Healthcare Recruiter

Springfield, MA · On-site

This role will manage full-cycle recruiting and partner with hiring managers to identify, attract ... Experience recruiting for a variety of roles (corporate, technical, or operations) is a plus

Northeast Grocery

Evening Operations Mgr

Windsor, CT · On-site

Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in ... with health and safety regulations. • Support execution of in-store promotions, seasonal ...

Northeast Grocery

Evening Operations Mgr

Windsor, CT · On-site

Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in ... Enforce safety and sanitation standards and ensure compliance with health and safety regulations.

Sonsoft Inc

Healthcare BA

Hartford, CT

At least 2 years of experience with Healthcare Payer and Provider Industry Expertise * At least 2 ... Experience and desire to work in a management consulting environment that requires regular travel ...

Sonsoft Inc

Healthcare BA

Hartford, CT

At least 4 years of experience with Healthcare Payer and Provider Industry Expertise. * At least 4 ... Experience and desire to work in a management consulting environment that requires regular travel.

Ponders Hollow Custom Wood Flooring & Millwork

Be Seen First

Operation Manager

Westfield, MA · On-site

$70K/yr

Operations Manager Location: Westfield, MA 01085 Job Type: Full-Time Industry: Wood Flooring ... Health Insurance Company Description Born from the experience of a fourth generation, family-run ...

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All JobsHealthcare Operations JobsHealthcare Operations Manager JobsHealthcare Operations Manager Jobs in Springfield, MA

Healthcare Operations Manager information

See Springfield, MA salary details

$30.9K

$63.2K

$118.1K

How much do healthcare operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for healthcare operations manager in Springfield, MA is $63,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,200.00 per year, depending on experience, location, and employer.

What is the minimum salary of an operations manager?

The minimum salary for a Healthcare Operations Manager varies by location and experience but typically starts around $60,000 to $80,000 annually. Entry-level positions may offer lower salaries, while experienced managers with certifications can earn significantly more. Salary also depends on the size of the healthcare facility and specific responsibilities.

What are the key skills and qualifications needed to thrive in the Healthcare Operations Manager position, and why are they important?

To excel as a Healthcare Operations Manager, you need a background in healthcare administration, business management, or a related field, often supported by a bachelor’s or master’s degree. Familiarity with healthcare management software, electronic health record systems, and understanding of healthcare regulations are highly valuable, as are certifications like Certified Medical Practice Executive (CMPE). Strong leadership, problem-solving abilities, and excellent communication skills set outstanding candidates apart. These competencies enable Healthcare Operations Managers to optimize clinical and administrative processes, ensure regulatory compliance, and foster effective teamwork in busy medical environments.

What healthcare jobs pay over $100k per year?

Healthcare operations managers, physicians, surgeons, and anesthesiologists typically earn over $100,000 annually. These roles often require advanced degrees, certifications, and experience in healthcare management, clinical practice, or specialized medical fields. Salaries vary based on location, experience, and organization size.

What do operations managers do in healthcare?

Healthcare operations managers oversee daily hospital or clinic functions, including staffing, budgeting, and process improvement to ensure efficient patient care delivery. They coordinate between departments, implement policies, and use management tools to optimize healthcare services and compliance with regulations.

What are the main challenges Healthcare Operations Managers face on a daily basis?

Healthcare Operations Managers often navigate challenges such as coordinating staff schedules, ensuring compliance with healthcare laws and regulations, managing budgets, and streamlining patient flow. Balancing quality patient care with operational efficiency can be demanding, especially in facilities with high patient volumes or limited resources. Additionally, adapting to constant changes in healthcare technology and regulations requires ongoing learning and flexibility. Professionals in this role actively collaborate with clinicians, administrative staff, and department heads to find creative solutions that keep operations running smoothly.

What is the highest salary for an operations manager?

The highest salaries for healthcare operations managers can exceed $130,000 annually, especially for those with extensive experience, advanced certifications, or working in large healthcare organizations. Compensation varies based on location, size of the organization, and level of responsibility.

What does a Healthcare Operations Manager do?

A Healthcare Operations Manager is responsible for overseeing the daily operations of a healthcare facility to ensure efficiency, compliance, and quality patient care. They manage budgets, staffing, regulatory compliance, and workflow improvements. Their role involves coordinating between different departments, implementing policies, and optimizing resources to enhance patient outcomes. Strong leadership, problem-solving, and communication skills are essential for success in this role.

What are popular job titles related to Healthcare Operations Manager jobs in Springfield, MA? For Healthcare Operations Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Healthcare Operations Manager jobs in Springfield, MA look for? The top searched job categories for Healthcare Operations Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Healthcare Operations Manager jobs? Cities near Springfield, MA with the most Healthcare Operations Manager job openings:
Healthcare Operations Manager jobs near you
Pharmacy Operations Manager

Pharmacy Operations Manager

Walgreens

Chicopee, MA • On-site

Other

Re-posted 11 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,148 frontline employees who took The Breakroom Quiz

91st of 104 rated pharmacies

Job description

  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel.  Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience.  Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy.  Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law).  Completes patient and physician calls under the supervision of a pharmacist (where allowed by law).  Under the supervision of a pharmacist assists  with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations.  Coordinates and organizes pharmacy daily schedule of activities.  Recommends allocation of pharmacy hours.  Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure.  Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning.  Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.  Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. 
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.   Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination.  Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same.  Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws.  Holds technician accountable for attendance and timeliness.  Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling.  Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.  Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  •  Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

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