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Healthcare Implementation Manager Jobs (NOW HIRING)

Flip

Implementation Manager, Healthcare

New York, NY · On-site

Implementation Manager REPORTING TO: Head of Customer Success - Healthcare LOCATION: Marina del Rey, CA OR Williamsburg, Brooklyn (Onsite M-F) Who The Flip Is Flip? Ever call your favorite eCommerce ...

Point32Health

Implementation Manager

Canton, MA · On-site

We've had a long-standing commitment to inclusion and equal healthcare access and outcomes ... Job Summary The Implementation Manager is a high-profile individual contributor playing a key role ...

Point32health

Implementation Manager

Canton, MA · On-site

We've had a long-standing commitment to inclusion and equal healthcare access and outcomes ... Job Summary The Implementation Manager is a high-profile individual contributor playing a key role ...

PatientPoint

Implementation Manager

Saint Louis, MO · On-site

... in healthcare facilities. * Primary Point of Contact: Serve as the central liaison for new customer implementations, managing timelines, adherence to standards and owning all communications ...

Direct Supply, Inc.

Implementation Manager

Milwaukee, WI · On-site

$100 - $125/hr

Direct Supply is building the future of healthcare technology with industry-leading products ... As an Implementation Manager, you'll take a pivotal role in onboarding our provider and supplier ...

Arcadia

Implementation Manager

$100K - $135K/yr

Implementation Managers have complete responsibility for the end-to-end design, execution, and ... Extensive healthcare experience, including industry knowledge of population health and value-based ...

Arcadia

Implementation Manager

Implementation Managers have complete responsibility for the end-to-end design, execution, and ... Extensive healthcare experience, including industry knowledge of population health and value-based ...

Courier Health

Implementation Manager

New York, NY · On-site

As Senior Implementation Manager, you'll own the full implementation lifecycle for a portfolio of ... Experience working with pharma, life sciences, specialty pharmacy, or healthcare clients is ...

Courier Health

Implementation Manager

New York, NY · On-site

... healthcare: reinvent how people living with chronic and rare diseases are supported. We are ... As Senior Implementation Manager, you'll own the full implementation lifecycle for a portfolio of ...

Alivia Health

Implementation Manager

Guaynabo, PR · On-site

The Implementation Manager is responsible for the end-to-end project management, ownership, and ... healthcare operations, claims, patient management systems, or other regulated healthcare ...

AssistIQ

Implementation Manager

Minneapolis, MN · Remote

About Us At AssistIQ we are dedicated to creating a more efficient and transparent healthcare ... About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ...

PatientPoint

Implementation Manager

Lansdowne, PA · On-site

Job Summary As a PatientPoint Implementation Manager, you will lead the end-to-end installation and ... Desired Qualifications Direct experience in healthcare facility rollouts and construction project ...

PatientPoint

Implementation Manager

Allentown, PA · On-site

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product ... Direct experience in healthcare facility rollouts and construction project management What You'll ...

PatientPoint

Implementation Manager

Baltimore, MD · On-site

$65K - $110K/yr

Job Summary As a PatientPoint Implementation Manager, you will lead the end-to-end installation and ... Desired Qualifications Direct experience in healthcare facility rollouts and construction project ...

Arcadia

Implementation Manager

Arcadia is dedicated to transforming healthcare by leveraging diverse data to enhance patient care. The Implementation Manager is responsible for leading the implementation of Arcadia's platform ...

PatientPoint

Implementation Manager

Garden City, NY · On-site

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product ... Direct experience in healthcare facility rollouts and construction project management What You'll ...

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Healthcare Implementation Manager information

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$39K

$103.5K

$168K

How much do healthcare implementation manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for healthcare implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Healthcare Implementation Manager jobs?

Cities with the most Healthcare Implementation Manager job openings:

What are the most commonly searched types of Healthcare Implementation jobs?

The most popular types of Healthcare Implementation jobs are:

What states have the most Healthcare Implementation Manager jobs?

States with the most job openings for Healthcare Implementation Manager jobs include:

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Infographic showing various Healthcare Implementation Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementation Manager, Healthcare

New York, NY • On-site

Flip
See more jobs at Flipexternal

Full-time

Re-posted 11 days ago

Key responsibilities

  • Lead technical onboarding, configuration, and testing of integrations, workflows, call routing, IVRs, telephony, and healthcare technology platforms.

  • Troubleshoot post-launch technical issues, escalate problems, and partner with engineering to resolve complex challenges.

  • Serve as a technical resource for customers, providing support, documentation, and occasional assistance in late-stage sales discussions.

Job description

TITLE: Implementation Manager

REPORTING TO: Head of Customer Success - Healthcare

LOCATION: Marina del Rey, CA OR Williamsburg, Brooklyn (Onsite M-F)

Who The Flip Is Flip?

Ever call your favorite eCommerce brand or healthcare provider, and have a crazy good Voice AI answer? That's Flip. Hundreds of brands from Under Armour and Tory Burch in retail to Experity and Fast Pace Health in healthcare trust Flip to have millions of phone calls with their customers every month.

We've built our company on the idea that the best way to grow is to have a reference list as long as our customer list, and a constant belief that the team is the best thing we've built. Both are true today and increasingly so every day.

Many on our team would tell you this is their favorite place they've ever worked, and the hardest they've ever worked. It's ideal for people who want to go all-in, do the work, ride the roller coaster, and have a great Flippin time doing it. We're a small and mighty team of 70 today with offices in BK, LA, and the UK.

#FlippinLegend

What You'll Do

You'll partner closely with Customer Success, Product, Engineering, and customers to ensure every implementation is technically sound, launches successfully, and continues to perform after go-live.

Own Technical Implementations

  • Lead technical onboarding from post-sale through production launch
  • Configure integrations, workflows, call routing, IVRs, telephony, and healthcare technology platforms
  • Translate customer requirements into scalable technical solutions
  • Manage implementation testing, QA, and go-live readiness
  • Own technical handoffs from Sales through Customer Success to ensure nothing is lost during implementation
  • Build documentation, implementation guides, and repeatable playbooks that improve future deployments

Provide Technical Customer Support

  • Serve as the primary technical resource for post-launch issues and escalations
  • Troubleshoot integrations, routing logic, platform behavior, and configuration challenges
  • Partner with Engineering by providing detailed technical context on complex issues
  • Identify recurring technical patterns and drive long-term product improvements
  • Maintain an internal knowledge base of solutions, best practices, and known issues

Become a Trusted Technical Advisor

As your product expertise grows, you'll occasionally support late-stage sales conversations by helping customers understand integration architecture, implementation approach, and technical capabilities.

What We're Looking For

We're looking for someone who enjoys solving technical problems while working directly with customers. You're equally comfortable configuring integrations, troubleshooting production issues, and explaining technical concepts to both IT teams and non-technical stakeholders.

You likely have:

  • 3-7+ years in Technical Implementation, Solutions Engineering, Technical Support, or a similar customer-facing technical role
  • Hands-on experience configuring integrations, APIs, webhooks, data mappings, or enterprise software implementations
  • Experience owning projects from technical discovery through production launch
  • Strong troubleshooting skills with the ability to isolate and resolve complex technical issues
  • Excellent written documentation and communication skills
  • A builder's mindset-you enjoy creating scalable processes rather than simply following them
  • Bonus: Healthcare technology platforms (Athena, eClinicalWorks, Experity, Solv, Clockwise, or similar)
  • Bonus: Telephony or CCaaS platforms (Five9, Genesys, Talkdesk, NICE, VoIP)

More About Us

  • We're international, spanning the US, UK, and Canada
  • We've raised +$30M to date including our recent $20M Series A - backed by Ridge, Next Coast, ScOp, Bullpen Capital, Data Point and Forum Ventures, as well as founders & executives from Amazon Alexa, Ada, Attentive, and Simon Data
  • Comprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year
  • In office 5 days/week 

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