ZipRecruiter

Log In

2

Healthcare Customer Success Remote Jobs (NOW HIRING)

Canopy Works

Customer Success Manager

OR · Remote

Remote Northeast, US (with travel to customer locations up to 50%) About Canopy Canopy is the ... Own a portfolio of healthcare customers with lower-to-moderate program complexity, ensuring success ...

Canopy Works

Customer Success Manager

Remote Northeast, US (with travel to customer locations up to 50%) About Canopy Canopy is the ... Own a portfolio of healthcare customers with lower-to-moderate program complexity, ensuring success ...

WUWTA

Customer Success Manager

Bodega Bay, CA · Remote

Your work will directly impact customer satisfaction, retention, and the success of our healthcare customers. Location: Remote (U.S.-based) considered; San Francisco Bay Area candidates welcome ...

RLDatix

Customer Success Services Analyst

Chicago, IL · Remote

Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health ... A knack for working both independently and collaboratively within a fully remote, distributed team

RLDatix

Customer Success Services Analyst

Chicago, IL · Remote

Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health ... A knack for working both independently and collaboratively within a fully remote, distributed team

Humata Health

Customer Success Manager

Winter Park, FL · On-site +1

Customer Success Manager (CSM) Humata Health Inc. is seeking a dynamic and results-driven Customer ... Contribute to innovative solutions that improve healthcare efficiency and patient outcomes * Remote ...

Volie

Customer Success

Fort Myers, FL · On-site +1

In this remote role, you will play a key role in ensuring our customers maximize the value of our ... Keep the VP of Customer Success and Director of Customer Success informed on account health, launch ...

Stellar Health

Lead, Customer Success

New York, NY · On-site +1

$115K - $140K/yr

Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers ... A broad calendar of company sponsored social events that for our in-office and remote employees

next page

Showing results 1-20

All JobsHealthcare Customer Success Remote Jobs

Healthcare Customer Success Remote information

See salary details

$11

$24

$47

How much do healthcare customer success remote jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for healthcare customer success remote in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Healthcare Customer Success professional in a remote role, and why are they important?

To thrive as a Healthcare Customer Success professional in a remote role, you need a strong understanding of healthcare industry standards, customer relationship management, and problem-solving abilities, often supported by a background in healthcare or customer service. Familiarity with CRM platforms like Salesforce, telehealth tools, and communication systems is typically required. Excellent communication, empathy, and self-motivation are crucial soft skills for building trust and maintaining client satisfaction remotely. These skills ensure effective client support, foster long-term relationships, and help healthcare organizations deliver consistent, high-quality service from any location.

What does a Healthcare Customer Success Remote professional do?

A Healthcare Customer Success Remote professional works with healthcare clients to ensure they get the most value from a company's products or services, often focusing on software or digital solutions. Their responsibilities include onboarding new clients, providing training, resolving issues, and serving as the main point of contact for customer support. They work remotely, using virtual tools to communicate, troubleshoot, and foster strong customer relationships. The goal is to improve customer satisfaction and retention by making sure clients achieve their desired outcomes.

How do Healthcare Customer Success professionals typically collaborate with clinical teams when working remotely?

Healthcare Customer Success professionals frequently coordinate with clinical teams via virtual meetings, secure messaging platforms, and collaborative project management tools. They play a crucial role in bridging the gap between healthcare providers and technology solutions, ensuring that clinical staff are fully supported in using healthcare platforms. Effective communication, empathy, and responsiveness are key, as these professionals often translate technical information into practical steps for clinical users. Regular check-ins and feedback sessions foster a collaborative environment, even when working remotely.
What are the most commonly searched types of Healthcare Customer Success jobs? The most popular types of Healthcare Customer Success jobs are:
Infographic showing various Healthcare Customer Success Remote job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 74% Full Time, 9% Part Time, 13% Contract, and 2% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.
Director, Customer Success ( Remote )

Director, Customer Success ( Remote )

AssistRx

Orlando, FL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

AssistRx rating

7.9

Company rating: 7.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

66th of 204 rated it services

Job description

Director, Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty pharmacy industry expertise, and building deep relationships with AssistRx customers.

Requirements

  • Develops and nurtures strategic relationships with our most valuable customers. Become their trusted advisor & consultant.
  • Partners with internal teams to launch new & support existing clients.
  • Collaborates with our technical support team to develop onboarding plans for new customers, leads and facilitates kick-off discussions, and appropriately sets and manages expectations.
  • Ensures a seamless experience through all phases of the customer relationship.
  • Deeply understands customer goals and helps them meet their objectives by providing strategic guidance on our platform's best practices, use cases and organizational workflow.
  • Manages assigned technical resources to execute implementation/success plan and provide customer support and all account implementation needs.
  • Engages with key influencers and decision makers across different teams within the customer's organization.
  • Conducts business reviews and goal-setting meetings.
  • Is an expert in digital marketing trends, stay informed of data-driven marketing news, emerging technologies and competitor offerings.
  • Performs other related duties as assigned by management.
  • Directly supervises employees within the department.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
  • Other skills:
    • Bachelor’s degree in sales, project management, or business administration or equivalent number of years of experience
    • 5-10 years of experience in a Customer Success or related role.
    • Business Acumen.
    • Communication Proficiency.
    • Customer/Client Focus.
    • Leadership.
    • Presentation Skills.
    • Problem Solving/Analysis.
    • Results Driven.
    • Strategic Thinking.
    • Technical Capacity.


Benefits

  • Supportive, progressive, fast-paced environment
  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

What AssistRx employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom