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Healthcare Customer Success Remote Jobs (NOW HIRING)

Athenahealth

Customer Success Manager

Boston, MA · On-site +1

$97K - $165K/yr

... remote or hybrid, depending on location) and reports to a Customer Success leadership role. About the Team The Customer Success team focuses on helping healthcare organizations realize the full value ...

Assort Health

Senior Customer Success Manager

New York, NY · On-site +1

$170K - $220K/yr

We have built the largest specialty healthcare voice dataset in the world, spanning 62K care ... About the Team Assort's Customer Success function delivers white-glove service to leading health ...

Humata Health

Customer Success Manager

Humata Health Inc. is seeking a dynamic and results-driven Customer Success Manager (CSM) to join ... Contribute to innovative solutions that improve healthcare efficiency and patient outcomes * Remote ...

RemX

Be Seen First

Remote Customer Success Specialist

Tampa, FL · Remote

$22/hr

Experience in Health Tech or tech preferred * Strong troubleshooting skills (software/hardware ... No dependent care during work hours * Must have full schedule flexibility, including weekends ...

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PerkinElmer

Customer Success Analyst (Hybrid)

Boston, MA · On-site +1

$85K - $105K/yr

... and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource ... This is a remote or hybrid role based out of a home or corporate office. * Must be able to remain ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

The Company is supported by a fully remote workforce. Role Overview: As a Customer Success Manager ... Competitive Healthcare All positions are subject to background evaluations and a pre-employment ...

Spring Health

Customer Success Manager

New York, NY · Remote

$86K - $98K/yr

At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier ... This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be ...

Steer Health

Customer Success Associate

ABOUT STEER HEALTH Steer Health is an AI-native healthcare engagement platform serving 109 ... You'll work closely with our VP of Customer Success and gain exposure to customer onboarding ...

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Healthcare Customer Success Remote information

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How much do healthcare customer success remote jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for healthcare customer success remote in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Healthcare Customer Success professional in a remote role, and why are they important?

To thrive as a Healthcare Customer Success professional in a remote role, you need a strong understanding of healthcare industry standards, customer relationship management, and problem-solving abilities, often supported by a background in healthcare or customer service. Familiarity with CRM platforms like Salesforce, telehealth tools, and communication systems is typically required. Excellent communication, empathy, and self-motivation are crucial soft skills for building trust and maintaining client satisfaction remotely. These skills ensure effective client support, foster long-term relationships, and help healthcare organizations deliver consistent, high-quality service from any location.

What does a Healthcare Customer Success Remote professional do?

A Healthcare Customer Success Remote professional works with healthcare clients to ensure they get the most value from a company's products or services, often focusing on software or digital solutions. Their responsibilities include onboarding new clients, providing training, resolving issues, and serving as the main point of contact for customer support. They work remotely, using virtual tools to communicate, troubleshoot, and foster strong customer relationships. The goal is to improve customer satisfaction and retention by making sure clients achieve their desired outcomes.

How do Healthcare Customer Success professionals typically collaborate with clinical teams when working remotely?

Healthcare Customer Success professionals frequently coordinate with clinical teams via virtual meetings, secure messaging platforms, and collaborative project management tools. They play a crucial role in bridging the gap between healthcare providers and technology solutions, ensuring that clinical staff are fully supported in using healthcare platforms. Effective communication, empathy, and responsiveness are key, as these professionals often translate technical information into practical steps for clinical users. Regular check-ins and feedback sessions foster a collaborative environment, even when working remotely.
What are the most commonly searched types of Healthcare Customer Success jobs? The most popular types of Healthcare Customer Success jobs are:
Infographic showing various Healthcare Customer Success Remote job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 74% Full Time, 9% Part Time, 13% Contract, and 2% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.
Health Care Customer Service Representative

Health Care Customer Service Representative

State Collection Service

Charlotte, NC • Remote

$18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Description

The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. This position is challenging but rewarding, fast paced, and in a team environment.


**Veterans and Military Spouses Encouraged to Apply**


Duties include but are not limited to:

  • Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary
  • Responds to requests for information by patient/account holders in a professional, thorough, explainable manner
  • Acts to gain payment or arrangement of payment on behalf of the client as appropriate
  • Follows client-specific protocols and policies when carrying out duties
  • Investigates and responds to client enquiries as needed
  • Enters and monitors payment arrangements
  • Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

Qualifications, Skills, and Experience:

  • 1+ years' experience working in Call Center of Customer Service function where contact with the public was a part of daily duties
  • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred
  • Ability to work successfully in a fast-paced, deadline-oriented environment
  • Strong organization skills. The ability to work on multiple tasks simultaneously
  • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
  • Ability to work successfully and cooperatively within a team-based environment
  • Bilingual candidates will provide additional support for bilingual calls

Internet Requirements: The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Minimum Speed Results: 40 mbps download, 5 mbps upload

Camera Requirements:

Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.


Wage:

  • Bilingual Remote: $18.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!
  • Non Bilingual Remote: $16.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!

We Offer a Comprehensive Benefits Package:

  • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
  • Paid time off starting at 90 days and annual profit sharing
  • 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day
  • Family Friendly Events
  • Wellness Programs/Gym Reimbursement
  • All necessary equipment and technical support provided

* Benefits eligibility is dependent upon FTE Status and Position

*All offers of employment are contingent upon successful completion of all post offer processing.


Your next great career move could be a click away. Apply now!
State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NM

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