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Health Rep Jobs in Georgia (NOW HIRING)

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Health Rep information

What is a health rep?

A Health Rep, short for Health Representative, is a professional who promotes health-related products or services, often working for pharmaceutical, medical device, or health insurance companies. They educate healthcare providers, patients, or the general public about the benefits, usage, and safety of various health products. Health Reps may also collect feedback, answer questions, and provide resources to help ensure the correct use of products or services. Their role bridges the gap between healthcare companies and consumers or professionals, ensuring accurate and up-to-date information is communicated effectively.

What are the key skills and qualifications needed to thrive as a health rep?

To thrive as a Health Representative, you need strong knowledge of healthcare products, customer service skills, and typically a bachelor's degree in a relevant field. Familiarity with CRM software, data entry systems, and sometimes certification in medical sales or pharmaceuticals is common. Excellent communication, active listening, and relationship-building abilities help you connect with clients and healthcare professionals. These competencies enable you to effectively educate, support, and build trust with clients, driving both customer satisfaction and business growth.

What are some common challenges faced by health reps when working with diverse patient populations?

Health Reps often interact with patients from varied backgrounds, each with different health literacy levels, cultural beliefs, and communication preferences. Navigating these differences can be challenging, as it requires adapting communication styles and ensuring information is clearly understood. Building trust and rapport is essential, and Health Reps may need to employ additional resources such as interpreters or culturally appropriate educational materials. Successfully overcoming these challenges can greatly improve patient engagement and health outcomes.

What is the difference between Health Rep vs Medical Sales Representative?

AspectHealth RepMedical Sales Representative
CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma; often requires certifications or licenses depending on products
Work EnvironmentHealthcare facilities, clinics, community outreachMedical offices, hospitals, pharmaceutical companies
Employer & IndustryHealthcare providers, insurance companies, health organizationsPharmaceutical, medical device, or biotech companies
Primary FocusPromoting health programs, patient education, health servicesSelling medical products, equipment, or pharmaceuticals

While both roles involve healthcare, Health Reps focus on health promotion and patient education, whereas Medical Sales Representatives primarily sell medical products and equipment. The roles share similar credentials and work environments but differ in their core responsibilities and employer types.

How to become a health rep?

To become a health representative, candidates typically need a high school diploma or equivalent, and some roles may require a college degree in health, public health, or a related field. Relevant skills include communication, knowledge of healthcare policies, and familiarity with health-related software; certifications such as CPR or health education credentials can also be beneficial. Gaining experience through internships or entry-level healthcare positions can improve job prospects in this field.

Is it hard to become a health representative?

Becoming a health representative typically requires relevant education or training in health or public health, along with good communication skills. Some positions may require certifications or experience in healthcare settings, but the difficulty varies depending on the specific role and employer requirements.

What are popular job titles related to Health Rep jobs in Georgia?

For Health Rep jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Health Rep jobs in Georgia look for?

The top searched job categories for Health Rep jobs in Georgia are:

Health Rep jobs near you
Infographic showing various Health Rep job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 15% Part Time, 10% Contract, and 3% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Health Care Customer Service Representative

State Collection Service

Atlanta, GA • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Description

The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. This position is challenging but rewarding, fast paced, and in a team environment.


**Veterans and Military Spouses Encouraged to Apply**


Duties include but are not limited to:

  • Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary
  • Responds to requests for information by patient/account holders in a professional, thorough, explainable manner
  • Acts to gain payment or arrangement of payment on behalf of the client as appropriate
  • Follows client-specific protocols and policies when carrying out duties
  • Investigates and responds to client enquiries as needed
  • Enters and monitors payment arrangements
  • Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

Qualifications, Skills, and Experience:

  • 1+ years' experience working in Call Center of Customer Service function where contact with the public was a part of daily duties
  • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred
  • Ability to work successfully in a fast-paced, deadline-oriented environment
  • Strong organization skills. The ability to work on multiple tasks simultaneously
  • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
  • Ability to work successfully and cooperatively within a team-based environment
  • Bilingual candidates will provide additional support for bilingual calls

Internet Requirements: The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Minimum Speed Results: 40 mbps download, 5 mbps upload

Camera Requirements:

Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.


Wage:

  • Bilingual Remote: $18.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!
  • Non Bilingual Remote: $16.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!

We Offer a Comprehensive Benefits Package:

  • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
  • Paid time off starting at 90 days and annual profit sharing
  • 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day
  • Family Friendly Events
  • Wellness Programs/Gym Reimbursement
  • All necessary equipment and technical support provided

* Benefits eligibility is dependent upon FTE Status and Position

*All offers of employment are contingent upon successful completion of all post offer processing.


Your next great career move could be a click away. Apply now!
State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NM

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