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Health Insurance Representative Jobs in Florida (NOW HIRING)

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Health Insurance Representative information

See Florida salary details

$19.1K

$49.1K

$62.4K

How much do health insurance representative jobs pay per year?

As of Aug 15, 2026, the average yearly pay for health insurance representative in Florida is $49,061.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $57,500.00 per year, depending on experience, location, and employer.

What is the difference between Health Insurance Representative vs Insurance Agent?

AspectHealth Insurance RepresentativeInsurance Agent
CredentialsMay require state licensing, health insurance certificationsRequires state licensing, general insurance certifications
Work EnvironmentInsurance companies, customer service centersIndependent or agency offices, client meetings
Employer & IndustryHealth insurance providers, healthcare industryInsurance agencies, multiple insurance sectors
Search & Comparison IntentFocus on health insurance products, coverage optionsBroader insurance products, policies across sectors

Health Insurance Representatives primarily focus on health insurance policies, working within insurance companies or healthcare providers. Insurance Agents often handle a variety of insurance types, including health, auto, and home, working independently or for agencies. While both roles require licensing and customer service skills, Health Insurance Representatives specialize in health coverage, making them more suitable for those interested specifically in health insurance careers.

What does a health insurance representative do?

A Health Insurance Representative assists clients in understanding, selecting, and managing health insurance policies. They provide information on coverage options, help customers file claims, and resolve issues related to benefits or billing. Representatives may also process applications, explain policy details, and ensure that clients receive the appropriate coverage for their needs. Their role is vital in helping individuals and businesses navigate the complexities of health insurance.

What are some common challenges health insurance representatives face when assisting clients, and how can they effectively address them?

Health Insurance Representatives often encounter challenges such as explaining complex policy details, resolving billing issues, and handling sensitive customer concerns. To effectively address these, it's important to have strong communication skills and patience, as well as a thorough understanding of the company's products and procedures. Representatives typically work closely with both clients and internal teams, such as claims processors and underwriters, to resolve issues efficiently. Staying current on industry regulations and maintaining empathy during client interactions are also key to building trust and ensuring customer satisfaction.

How to get a job as a health insurance representative?

To become a health insurance representative, candidates typically need a high school diploma or equivalent, and some roles may require a license or certification such as the Health Insurance License. Relevant skills include customer service, communication, and knowledge of insurance policies, often gained through on-the-job training or courses. Applying through insurance companies, broker agencies, or staffing agencies and demonstrating strong interpersonal skills are key steps in securing a position.

What are the key skills and qualifications needed to thrive as a health insurance representative?

To thrive as a Health Insurance Representative, you need a solid understanding of health insurance policies, claims processing, and customer service, often supported by a high school diploma or relevant associate degree. Familiarity with claims management software, CRM systems, and regulatory guidelines like HIPAA is typically required. Excellent communication, problem-solving, and organizational skills help you address client concerns and navigate complex situations. These capabilities are crucial for ensuring client satisfaction, regulatory compliance, and efficient claims resolution.
Infographic showing various Health Insurance Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,061 per year, or $23.6 per hour.

Business Development Representative -FMO Health Insurance

Alliant Insurance Services

Fort Lauderdale, FL • On-site

$60K/yr

Full-time

Re-posted 8 days ago


Alliant Insurance Services rating

8.5

Company rating: 8.5 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

106th of 308 rated insurance


Job description

Alliant Insurance Services is hiring a Business Development Rep out of our ONeill Marketing Office
O'Neill is America's #1 FMO We help agents grow their book with ACA, Off-Market Major Medical, and Ancillary products - backed by streamlined onboarding, real-time support, and top-tier tech.
SUMMARY
Responsible for providing a wide variety of support services to promote ONeil Marketings product portfolio and develop and support the Marketing Department to increase company revenue and profit; and has a leadership role with less experienced marketers and carrier relations; and participates in setting the strategic direction of the department and represents the company professionally at outside events.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Agent Support Functions: Promote Oneil Marketings product portfolio at a "proficient" level to qualify for the Senior Marketing Consultant position within product area and the ability to cross-sell, educate and promote all company products and services. Have proven ability to operate at an expert level when working with the technology required to produce at a high level. This includes, but is not limited to the software, hardware, tools, websites and web-based programs that the company utilizes to execute this position.

  • Team Roster: Develop assigned marketing plans and provide service assistance to agents; Handle 50-100 telephone calls per day with agencies and agents on all aspects of assigned products; Recruit, train, service and assist agents to enable agents to produce at highest level possible; Assist agents/agencies with issues including recruit kits for carriers, training, contracting, certification, transactional issues such as electronic signature, telephonic signatures and app-by-email; Communicate with agents regularly regarding product information, rate changes and key agent benefits; Monitor compliance with program reporting rules and sales requirements; Provide technical support training, sales and marketing coaching; Identify and cultivate top producers; Identify problem agents; Recruit agents to participate in special opportunities, such as new lead sources, alternative methods of enrollment (e-commerce, e-signature, tele-app., etc.). Develop a Team Roster of agents/agencies and maintain regular contact/support. Manage Team Roster and excel in managing book of business. Show a proven pattern of managing complex relationships and the ability to support/educate/establish credibility with biggest producers. It may also require the ability to help train the field, as well as internal employees, on compliance and suitability requirements to do business with certain carriers. Normally there should be no communication directly with the end consumer; all communications with the end consumer should be made by and through the Agent. There can be exceptions to this rule based on specific circumstances and requests. For example, a marketer cannot participate in the closing of a sale or make recommendations. However, it may be possible to lend support regarding specific product information. This needs to be reviewed and approved by a marketing supervisor prior to the conversation taking place.

  • Leadership Responsibilities: Demonstrated expertise in all aspects of the job including task management, carrier knowledge, technology, problem solving, negotiating and marketing strategies. Represents company at carrier meetings, teleconferences and has authority to contact selected carrier reps to resolve problem situations. Serves as a resource for newer marketers in mastering the role. Follows all company procedures and fully capable to manage the most sensitive relationships. Develops strong relationships between departments and communicates effectively in writing, phone and stand-up presentations. Has assigned regional responsibilities for carriers that are managed regionally. Regularly leads discussions at Department marketing meetings and is respected by peers, carriers and producers.

  • Department Support Functions: Update and maintain system information in accordance with policies and procedures; Manage Team Roster; Update and maintain task list. Have working knowledge of Who Quit Writing, Debit Balances, MGA reports, lead distribution/lead management, incomplete contracts, certification process, moving agents and agencies into production, able to conduct webinars and display/introduce SMS technology tools. Ability to conduct agent webinars, product introductions, special projects and prepare information for internal marketing meetings. Assist with training of new employees. Ability to travel on behalf of the company to attend meetings.

QUALIFICATIONS
EDUCATION / EXPERIENCE
High School Diploma or GED
Bachelor's Degree in Marketing or related field, or equivalent combination of education and experience
Five (5) or more years of General Insurance Industry or related field (financial Services, marketing, web-based business, business-to-business customer service or call center
Valid Life/Health Insurance License within 90 Days
SKILLS
Enhanced knowledge of insurance services industries and specific current knowledge of product lines assigned to the marketer.
Fully proficient in Oneil Marketing products, technology and services.
Highly experienced in working effectively with inbound and outbound callers/ customers.
Proficient at negotiating and problem solving to resolve internal and external conflicts.
Proven skill in initiating change needed to help Department improve processes and achieve business goals.
Proven skill in the use of office equipment including computer, fax, printer, telephone system, etc.
Proficient in the use of time management and organization skills and leads by example in terms of documentation, Contact Manager usage, etc.
Experience in maintaining effective working relationships with all customers, employees and the general public. Maintains confidentiality of discussions including SMS business strategy, carrier data, employee personal information; and any Nondisclosure Agreements that are entered into by the Company.
Excels in project management.
Proficient computer skills (Microsoft/Word, Excel, PowerPoint, Adobe Acrobat, MS Outlook software preferred) including conducting effective webinars with producers.
Proven ability to communicate effectively, both orally and in writing, in a constructive manner and properly document information such as contracts sent, conversations with agents and agent or company commitments in the Contact Manager.
Proven ability to approach and communicate with a wide range of personalities in a professional and courteous manner.
Proven ability to engage in effective interpersonal interaction, verbal communication and written communication.
Proven ability to persuade.
Successfully able to maintain a high level of organization and attention to detail while remaining flexible and responsive when faced with multiple urgent requests.
Proven ability to read, write and communicate English effectively and articulately.
Proven ability to maintain all company policies, including all confidentiality and safety policies.
Effectively and actively contribute to team effort.
Proven ability to work independently, exercise independent judgment, make and execute decisions.
Proven ability to be a self-starter motivated and accomplish goals and tasks within a given time frame.

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