Health Informatics Jobs in West Springfield, MA (NOW HIRING)

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

The Chief Medical Informatics Officer (CMIO) is an executive healthcare leader who serves as the essential bridge between medical practice and information technology. They ensure that health IT systems are thoughtfully designed, effectively implemented, and optimally utilized to support clinician workflows, enhance performance, and promote organization wide adoption of technology. The CMIO identifies emerging trends in health informatics to strengthen the applications and systems that support high quality healthcare delivery, supporting both patient outcomes and clinician well being. As the primary advisor to executive physicians and organizational leadership, the CMIO guides the standardization and adoption of best practices across all facilities within the account. They lead change with a solid commitment to interprofessional collaboration and provide strategic leadership in the development and application of informatics solutions and technologies to support all provider domains within a multidisciplinary framework. The CMIO supports the clients' organizational goals, regulatory requirements, and the needs of patients and clinicians. Aligns people, processes, and technology to support evidence-based, efficient, and safe care.

This role will work collaboratively with other leaders within the MPP Provider Tech Services pillar, ultimately responsible for health informatics delivery to the client.

If you are located in EST or CST, you will have the flexibility to work remotely* as you take on some tough challenges.

• Establish and execute the vision, direction, strategy, and culture of informatics in collaboration with other informatics and information services leaders to advance organizational goals and mission in our company and at assigned account
• Collaborate with account Chief Information Officer (CIO), Chief Nursing Informatics Officer (CNIO), and Client Executive leadership to advance digital transformation, interoperability initiatives, and account specific health IT initiatives
• Provide strategic leadership in the development and application of informatics solutions and technologies to support all clinical domains within a multidisciplinary framework
• Champion the adoption of innovative, evidence-based health IT solutions, which enhance evidence-based patient safety, care quality, evolving models of care and clinical decision-making
• Streamline clinical workflow and ensure optimization of electronic health records (EHRs) and other health technologies by improving usability, automation, workflow integration, and operational efficiency
• Utilize analytics to inform evidence-based practice, predictive modeling, and continuous quality improvement, communicating findings to key stakeholders
• Serve as a change agent, fostering a culture of digital competency and innovation, adaptability, and continuous learning across providers and interdisciplinary teams
• Advise the development and implementation of training programs to advance digital health literacy among clinical staff
• Establish structures and processes to engage frontline clinicians in system design, implementation, optimization, and evaluation to ensure usability, relevance, and long‑term adoption and impact
• Ensure adherence to regulatory, legal, and ethical standards in medical informatics and data/AI governance
• Influences health IT policies and standards at the account level
• Advocate and represent providers in IT governance structures, AI governance, transformation initiatives, and decision‑making processes
• Foster a culture of inquiry and scholarly collaboration across interdisciplinary teams

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Graduate of accredited medical school (MD or DO). Active license by a State Board, in good standing with a board certification in area of specialty
• Advanced training in informatics
• 10+ years leadership/management experience leading interdisciplinary teams, managing complex projects, and collaborating with executive stakeholders
• 10+ years of experience with analyzing health IT clinical workflows to identify, evaluate, and assess new care delivery technology to deliver recommendations on integration impacts with existing workflows and systems to interdisciplinary teams to include executive leadership
• 10+ years hands‑on experience with electronic health records (EHRs), health IT implementation, workflow optimization, and data analytics
• Ability to travel up to 50% to client location
• Driver's License and access to reliable transportation

• Clinical Informatics Board Certification (or board‑eligible)
• Proven experience in clinical informatics leadership, digital transformation, and health IT implementation
• Proven experience working directly with executive leadership in developing and delivering technology changes, strategies, and/or projects
• Solid executive management experience
• Solid knowledge of artificial intelligence (AI), machine learning, interoperability, cybersecurity, and other emerging health technologies
• Demonstrate project management principles, practices, and software development life cycle (SDLC) knowledge
• Proven analytical skills with the ability to drive transformational, customer focused change and manage long‑term progress
• Proven ability to exercise sound judgment and discretion in decision making
• Proven organizational proficiencies to oversee multiple initiatives simultaneously and work in a fast‑paced environment under limited supervision with excellent follow‑through on detailed tasks
• Proven excellent verbal and written communication skills. Solid ability to present to C‑Suite and Board of Directors audiences
• Proven problem solving skills with the ability to incorporate process improvement tools
• Proven ability to work independently and in a cross‑functional team environment

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $134,600 to $230,800 annually based on full‑time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.